WorkSmart Features

Question 1

Process Dashboard

Answer 1

WorkSmart
- Understand their staffs capacity and service levels
- Ability to monitor active work against internal service standards in real time with the option to delegate to others as needed.

Question 2

Consistent File Structures

Answer 2

WorkSmart
- Standardize content management across organization
- Consistent file structures allow to easily find or identify customer content, giving enhanced efficiencies while services or processing

Question 3

Automated Task List

Answer 3

WorkSmart
- Improve staff task prioritization and reduce distractions
- Based on the type of work, and how long its been sitting in the system, WorkSmart can automatically re-prioritize

Question 4

Best Practice Workflows

Answer 4

WorkSmart
- Standardize processes based on departments and roles
- Best practice automated workflows developed to help streamline processes across departments while allowing custom configurability and insight