Workplace Violence Flashcards
1
Q
Definition of Workplace Violence
A
“Workplace violence can be any act of violence, against persons or property, threats, intimidation, harassment, or other inappropriate, disruptive behavior that cause fear for personal safety and/or involve a substantial risk of physical or emotional harm to individuals, or damage to government resources or capabilities.”
2
Q
workplace violence falls into the following four broad categories:
A
- TYPE 1
- TYPE 2
- TYPE 3
- TYPE 4
3
Q
TYPE 1
A
- Violent acts by criminals, who have no other connection with the workplace, but enter to commit robbery or another crime
4
Q
TYPE 2
A
- Violence directed at employees by customers, clients, patients, students, inmates, or any others for whom an organization provides services
5
Q
TYPE 3
A
- Violence against coworkers, supervisors, or managers by a present or former employee.
6
Q
TYPE 4
A
- Violence committed in the workplace by someone who doesn‘t work there, but has a personal relationship with an employee—an abusive spouse or domestic partner.
7
Q
Assault:
A
- A violent physical or verbal attack, an unlawful threat, or an attempt to do violence or harm to somebody else
8
Q
Aggravated Assault:
A
- Causing serious physical injury to another; using a deadly weapon or dangerous instrument; committing an assault by any means of force that causes temporary but substantial disfigurement, temporary but substantial loss or impairment of any body organ or part or a fracture of any body part; committing an assault while the victim is bound or otherwise physically restrained or while the victim’s capacity to resist is
substantially impaired.
9
Q
Inaction:
A
- Not taking action associated with workplace violence when warning signs are evident.
10
Q
Overconfidence:
A
- When one responds to a workplace violence incident with an ―I can handle it‖ attitude when the right thing to do is consult with professional help
11
Q
Zero Tolerance Policy:
A
- Places all employees on notice that threats, assaults, or other acts of violence, made directly or indirectly, even in jest, toward other employees or customers will result in severe disciplinary action
12
Q
Workplace Bullying:
A
- The repeated, unreasonable, and unwanted actions by individuals or groups directed at individuals or groups with the intent to intimidate, harass, degrade, or offend
13
Q
Workplace Violence Awareness Team (WVAT)
A
- dedicated to helping us prevent workplace violence and, when necessary, helping us handle the situation during and after an event.
14
Q
The WVAT team typically includes:
A
- Supervisor
- Family Support Center
- Behavioral Science Flight
- Chaplain
- Military Equal Opportunity Office
- Civilian Personnel Office
- Security Forces
- Exclusive Recognized Union
- Office of Special Investigations
15
Q
Theory of “Negligent Supervision”
A
- Courts frequently recognize the theory of negligent supervision when one employee alleges that an employer should have taken reasonable care in supervising a second employee who is threatening the first with violent conduct
