Workplace Coaching Skills 650401b Flashcards
1
Q
What is the first step in the coaching method?
A
Tell
- the objective of the lesson
- discuss what is to be done
- link the learning to skills
- discuss use and benefit of skills
- talk about safety concerns
2
Q
Who are the three people who have responsibilities in apprenticeship training?
A
- Journeyman and supervisors
- employers
- apprentices
3
Q
What important skill can you build through the coaching process?
A
Interpersonal skills
4
Q
List the 4 responsibilities journeyman have in apprenticeship training
A
- acquire appropriate coaching skills
- coach and mentor those interested in learning a trade
- supervise apprentices or those interested in apprenticeship
- make appropriate entries in record books
5
Q
List 3 things the terms mentoring and coaching mean for a journeyman
A
- being an example
- being approachable
- challenging trainees to develop independence
6
Q
List 4 elements that coaches provide
A
- a constructive atmosphere free of humiliation and intimidation
- respect for apprentices and their need to learn
- a level tone of voice
- encourage apprentices to work independently
7
Q
What are the 4 steps in the simplified coaching method?
A
- plan
- tell
- show
- do
8
Q
Feedback that focuses on _____ is most effective
A
Results
9
Q
Positive feedback can install ______ and _____
A
Confidence, motivation
10
Q
List the three points of a lesson that should be recapped so learning is solidified
A
- the point of the lesson
- links between the lesson and the trade
- the individual steps of the skill
