Workforce Relations & Risk Mgmt

Question 1

Autocracy

Answer 1

When a ruling class is in power and has little concern for workers rights

Question 2

Marxist

Answer 2

Solution of class revolution

Question 3

Industrial relations

Answer 3

Formed with a strong problem solving orientation

Question 4

Classical economists

Answer 4

Laissez faire or hands off

Question 5

Outside arbitration

Answer 5

An arbitrator is private, neutral person chosen to sit in judgement over disagreement, as opposed to a court of law

Question 6

Arbitration

Answer 6

Quicker and cheaper than court

Usually binding both parties

Arbitrators background is an unreliable way to choose arbitrators.

Submission of a dispute to an unbiased third person designated by the parties to the controversy, who agree in advance to comply with the award, a decision to be issued at hearing at which both parties have opportunity to be heard.

Question 7

Seniority clauses

Answer 7

Included within employee security within the labor contract

Question 8

Slavenski and Buckner

Answer 8

First step in career development program is staffing and orientation!

Question 9

Sweatshop

Answer 9

Working environment considered to be unacceptably difficult or dangerous, particularly by industrialized nations with high standards of living

Sweatshop workers often with long hours for usually low pay.

Child labor laws may be violated

Employees may be subject to employer abuse without an easy way to protect themselves

Question 10

ISO 9001

Answer 10

A common criticism of ISO 9001 is the amount of money, time and paperwork required for registration.

Opponents claim the program is only for documentation and certification does not transfer to the bottom line in regards to performance and profitability.

Question 11

Landrum griffin act

Answer 11

Insurers all union members a voice in the affairs of the union and that it acts in a democratic manner. Democracy

Employees have complete freedom to express any view, arguments, or opinions at union meetings or functions without punishment.

Question 12

Oligarchy, plutocracy and monarchy

Answer 12

All forms of government in which power effectively rests with a small segment of society distinguished by royalty, wealth, etc

Question 13

Germany

Answer 13

In many European countries, employee representation is established by law. European unions have much more political power than many other unions around the world, although their power has
Diminished somewhat due to globalization forces

Question 14

Kaizen

Answer 14

Philosophy or practice that focus upon continuous improvement of process in manufacturing, engineering, supporting business processes, and management. Kaizen refers to activities that continually improve all functions ions, and involves all employees from the CEOs to the assembly line workers.

Successful kaizen program is one that involves workers in the improvement.

Question 15

UN

Answer 15

Declaration of human rights

Minimum standards:
Freedom of association 
Right to organize 
Collective bargaining
Abolition of forced labor
Equality if opportunity and treatment
Other standards regulating conditions across the entire spectrum of work related issues.

Question 16

Acquired rights directive

Answer 16

Prevents the customer from terminating unwanted employees unless the termination is due to economic, technical or organizational reasons entailing changes in the workforce. Known as ETO defense.

Some countries like UK go so far as to hold that any termination in connection with a business transfer is deemed unfair unless the employer can demonstrate an ETO defense.

Question 17

Industry is most at risk to be struck by union workers?

Answer 17

Low union and form costs if a strike lead to greater incidence of strikes.

Strikes are more common in durable manufacturing or concentrated industries where lost sales, production can be made up.

When neither side has much to lose, both sides are willing to suffer the consequences of a strike.

Question 18

F1 visa

Answer 18

Non immigrant, full time student visa for the US

Question 19

O1 visa

Answer 19

Individual who possesses extraordinary ability in the sciences, arts, education, business, or athletics recognized nationally or internationally for those achievements.

Question 20

Mediator

Answer 20

Third party member

Involved to structure the meetings, help parties come to a final resolution of an issue based on facts given though the discussions

Process does not determine an outcome of fault.

Attempts to resolve the matter through mutual negotiation and concessions.

Question 21

Mediation

Answer 21

Not legally binding

Question 22

Ombudsman

Answer 22

Normally a person internal to the Orgqnization and is more of an intermediary in many disputes and not an expert in one subject expert as the mediator

Function Independently

Report to CEO or board of directors

Question 23

Immigrant

Answer 23

Is a person who leaves their home country for another where they plan to take up permanent residency. Common forms of immigration include green card holders, permanent residents and resident aliens.

Question 24

Residents for tax purposes for stay longer than _____ days in 12 month period

Answer 24

31

Question 25

Litigation

Answer 25

Normally settles disputes in favor of the party with the strongest legal argument

Question 26

ILO international labor organization

Answer 26

Part of UN

Binding standards for workers in member states

Stable conditions and working conditions

Declaration of fundamental principles and rights of work - accepted guideline for how we are meant to handle workers in the workplace - no child or forced labor, decent wages, benefits, rights to form unions.

Question 27

WTO

Answer 27

World trade organization

Sets rules for global trading

Resolved disputes between countries

It can sanction members - financial reasons to look at

Creates a level playing field where countries can move products around

Question 28

Mercosur

Answer 28

Regional trade agreement in South America

Paraguay, Uruguay, etc

Promotes free trade and fluid movement of goods people and currency

Question 29

Four Ts or international development

Answer 29

Teams
Transfer
Travel
Training

Timing is not included

Question 30

High power distance

Answer 30

High power distance like Mexico will feel uncomfortable when approached by a manager from a low power distance culture like US

Question 31

Self directed work team

Answer 31

Group of people
Usually employees of a company
Combine different skills and talents to work without usual managerial supervision towards a common purpose or goal.