Workforce Performance

Question 1

Labour turnover

Answer 1

No. Employees leaving during the year / total number of employees employed during the year

Question 2

Absenteeism

Answer 2

Total days absent in a month x 100 / total available days working

Question 3

Lateness

Answer 3

No. Late arrivals x 100 / Total No. scheduled attendances (employee no. x working days)

Question 4

Workforce productivity

Answer 4

Output (per week/month/year) / no. of employees [round down if a decimal]

Question 5

Factors effective workforce performance

Answer 5

-average may be misleading (one employee may change it)
-single figure is limited in use (needs to be compared to previous months)
-not all departments employ same no. people (everything is relative)
-no. do not explain situation (eg current road works = more lateness or flu going around = absenteeism)

Question 6

Short term abscence

Answer 6

Absent for a day or few

Question 7

Long term absence

Answer 7

Absent for long period due to long term illness (illness is unsafe in workplace)

Question 8

Authorised absence

Answer 8

Consulted manager and asked for permission to be absent eg medical appointment

Question 9

Unauthorised absence

Answer 9

Hasn’t consulted manager beforehand