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workbook Flashcards

1
Q

What is the International Date Line?

A
  • An imaginary line extending between the North and South Poles

-A timekeeping systems arranged so that local noon corresponds approximately to the time at which the sun crosses the local meridian of longitude

-A way of arbitrarily demarcating each calendar day from the next

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2
Q

The Universal Time Clock is used as the primary time standard by which the world regulates clocks and time.

True or False

A

True

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3
Q

If you were to operate a flight from Toronto (-5) to Los Angeles (-8) how many hours would you turn back your clock?

A

3 hours

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4
Q

Phonetic Alphabet, Say them !

A

Alpha Beta Charlie Delta Foxtrot Golf Hotel Indiana Juliette Kilo Lima Mike Novembre Oscar Papa Quebec Romeo Sierra Tango Uniform Victor Whiskey X-ray Yankee Zulu

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5
Q

Certain Home Base abréviation

A
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6
Q

(Chapter 1 - Preface)
All cabin crew are required to carry an up-to-date Publication 123/124 and ePub at all times while on duty.

True or False

A

True

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7
Q

The company retains the right to discipline any employee bringing forth a safety concern that after investigation cannot be validated.

True or False

A

False
Why …………

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8
Q

SMS is based on a re-active approach to managing safety, health, security, environment, risk management, quality assurance and audit issues across the system,

True or False

A

False
Why ……….

1.2 p8

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9
Q

SMS (Safety Management System) is a formal process for ?

A

Managing safety

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10
Q

As employees, we have an obligation to become familiar with Air Canada Rouge’s Safety and Safety Reporting Policies. As such, we must report all incidents, accidents and injuries as well as:

A

Report potential hazards or events that could jeopardize safety

1.2 p8

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11
Q

SMS is supported by an electronic management system (AQD), composed of web based tools designed to capture all safety data related to safety reporting, audits, risk management and:

A

Document control

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12
Q

(Chapter 2 - Safety)
When describing components of the aircraft, the following terms are to be used:

A

right / left
Forward / aft
Inboard / outboard

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13
Q

Identify the following COLOUR CODES with the appropriate IMPACT:

A
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14
Q

The In-Charge Flight Attendant must submit all required paperwork within __________ hours of termination of cycle.

A

24 hours

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15
Q

The First Officer is a pilot who is second in command of the aircraft and its crew and assists or relieves the Pilot- in-Command in operation of the aircraft

true or false

A

True

2.3.1

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16
Q

List the chain of command :

A
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17
Q

To allow aircraft to maintain lift for take-off, all critical
aircraft surfaces must be free of contaminants such as ice, frost or snow.

TRUE FALSE

A

True

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18
Q

Cabin crew can recognize a rejected take-off by its sudden deceleration of the aircraft after the take-off roll was initiated.

  TRUE FALSE
A

True

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19
Q

Whenever seated (including during rest/meal periods) on a cabin crew seat, cabin crew must sit using all seat belts provided (lap and shoulder harness). What else must cabin crew ensure?

A

Cabin crew must ensure that the jumpseat is free at all times from items such as reading material, garbage bags, as it should be available to crew in the event of sudden turbulence. Galley units are not to be used as temporary crew rest seats.

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20
Q

When should cabin crew restrict communication with the flight deck except for safety issues or emergency situations?

A

During critical phases of flight: taxi, take-off, initial climb (approximately 10 minutes after take-off), approach (approx. 10 minutes prior to landing, landing, and any other phases of flight below 10,000 feet.

2.11.2.1

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21
Q

Hypoglycemia presents a flight safety risk to operating flight deck and cabin crew. Prior to departure the Captain and the Lead should meet to discuss the priority of the meal service; a crew meal shall take priority any time a flight deck or cabin crew member indicates an immediate medical requirement for food.
TRUE FALSE

A

True

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22
Q

What are the order of the safety demonstration ?

A

Ordonance Sign
Seatbelts
Light Pathway
Emergency exits
Safety Features card
Oxygen Mask
Lifevest

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23
Q

What items of the pre-flight safety demo must to be made prior to take-off when a short taxi has been confirmed by flight crew?

A

Ordinance signs, seat belts, escape path lighting, emergency exits, and safety features cards

2.8.4.5

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24
Q

All galley/service equipment including magazines, newspapers, earphones, earphone bags, and blankets, must be securely stowed in approved stowage area.
TRUE FALSE

A

true

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25
Q

Upon hearing the announcement “Cabin crew please prepare for departure and cross-check” cabin crew must:

A

-Verify door status.
-Arm door(s).
-Visually check for armed indicators.
-Cross check (walk to opposite door and visually check for armed indicators).
-Confirm door is armed to the In-Charge Flight Attendant.

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26
Q

Which electronic devices cannot be used onboard the aircraft at any time due to interference with navigational and/or communication equipment.

A

Radio transmitters, radio-controlled toys, printers, and laser pointers

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27
Q

Smart phones cannot be used during taxi-in to the gate after the aircraft has turned off the active runway.
TRUE FALSE

A

False

why ……

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28
Q

Crew members are responsible for monitoring passengers to ensure that only acceptable electronic devices are used onboard. Acceptable electronic devices are either permitted during all, or specific phases of flight, including, while parked at the gate with the boarding door open; or during extensive ground delays, while the aircraft is parked at or away from the gate.
TRUE FALSE

A

True

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29
Q

Earphones connected to a PED (e.g. MP3) must not be worn for walking on the ramp, during boarding/deplaning, taxi, take-off and landing since they could prevent passengers from hearing crew members’ instructions/ directives.

True False

A

True

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30
Q

(Chapter 3 - Security)
Improvised explosive devices can be assembled from components brought separately on to the aircraft.
TRUE FALSE

A

true

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31
Q

An explosion can only be initiated by mechanical energy.
TRUE FALSE

A

false

why …..

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32
Q

Regardless of the size and shape of a bomb, it must contain the following in order to function:

A

a) Power source
b) Initiator (detonator)
c) Explosive charge

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33
Q

Explosives can be disguised by moulding, and painted to resemble other objects such as toys or food.
TRUE FALSE

A

True

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34
Q

As a chemical/biological weapon would probably be disguised as a familiar item to avoid suspicion and detection, the more likely cause for aroused suspicion would be an item being “out of place.”

true or false

A

true

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35
Q

Passenger screening equipment is very effective at detecting small quantities of flammable liquids.
TRUE FALSE

A

false
why …..

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36
Q

A terrorist hijacker usually hijacks for personal gain, for example, the extortion of ransom for the release of passengers or the theft of high value cargo.
TRUE FALSE

A

false

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37
Q

During the custodial stage of a hijacking male passengers may experience depression, despair and self- hate, because they are unable to respond in a heroic fashion to the crisis. This is known as:

A

The John Wayne Syndrome

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38
Q

Initially, when the AIT enters the aircraft, everyone on board will be treated as a perpetrator.
TRUE FALSE

A

true

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39
Q

________________ is an international body given a general mandate to promote the safe and orderly growth of International Civil Aviation throughout the world.

A

ICAO - International Civil Aviation Organization

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40
Q

The government of Canada became a signatory to the 1944 Chicago Convention and subsequently incorporated provisions of other conventions into the Canadian legal system.
TRUE FALSE

A

false
why ….

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41
Q

________________ responded by defining hijacking and by rendering it a punishable offence.

A

The Hague Convention

The dramatic increase in hijackings – 6 in 1967, 35 in 1968, and 91 in 1969, demonstrated the need for the International Community to deal with the issue. The result was the “Convention for the Suppression of Unlawful Seizure of Aircraft”, known as the Hague Convention, in December of 1970. While the Hague Convention was the first attempt at defining hijacking and requiring contracting States to render it a punishable offence, it did nothing to further define other specific unlawful acts directed towards civil aviation safety and security

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42
Q

Section 2 of the Criminal Code of Canada was amended to include “Pilot-in-Command” of an aircraft in the definition of a Peace Officer.
TRUE FALSE

A

true

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43
Q

________________ is the principle legal instrument/ document for ensuring aviation safety stating that the Minister of Transport is vested with the responsibility for regulation and supervision of civil aviation in Canada.

A

The Aeronautics Act

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44
Q

The Canadian Aviation Regulations were put into effect to protect the public from unsafe situations arising out of aviation activities. The CARs are made pursuant (in accordance) to Section 4.2 and sub-section 4.3(1) of the Aeronautics Act.
TRUE FALSE

A

true

45
Q

The legislative framework relevant to Civil Aviation is comprised of 3 components:

A

a) Acts
b) Regulations
c) Measures

46
Q

Regulations relating specifically to Civil Aviation pursuant to the Aeronautics Act include portions of the CARs, Canadian Aviation Security Regulations and:

A

Designated Provisions Regulations

47
Q

The third component of the legislative framework relevant to Civil Aviation consists of:

A

a) Air Carrier Security Measures
b) Aerodrome Security Measures
c) The Security Screening Order

48
Q

The ________________ describe the minimum security measures to be implemented by Air Carriers with respect to the security of persons, carry-on and checked baggage, aircraft and Air Carrier facilities.

A

Air Carrier Security Measures

49
Q

The ________________, as authorized by the Aeronautics Act, regulate the security of commercial air service engaged in the transportation of passengers, cargo and the mail in Canada.

A

Canadian Aviation Security Regulations

50
Q

The Aerodrome Security Measures constitute the minimum security standards to be implemented by aerodrome operators in Canada.
TRUE FALSE

A

true

51
Q

An example of Security Screening Order (SSO) is the requirement for all passengers and their carry-on baggage to be subject to a full security screening prior to boarding.
TRUE FALSE

A

true

52
Q

Part 3 of the Canadian Aviation Security Regulations – Aerodrome Security – details the regulatory requirements to which the airline industry must adhere. In what areas must they comply?

A
  • Identification of restricted areas
  • Control of access to restricted areas
  • Trespassing
53
Q

Air Canada Rouge is legislated by law to maintain and implement a security program that meets the current requirements of the Canadian Aviation Security Regulations and the Air Carrier Security Measures.
TRUE FALSE

A

true

54
Q

It is forbidden by law (Aeronautics Act, Section 4.8 (1)) to disclose any information on security measures contained within your Flight Attendant Manual.
TRUE FALSE

A

true

55
Q

To ensure that no unauthorized person can gain access to the aircraft from inside the terminal building, cabin crew must:

A

c) Close and lock all bridge doors behind them

56
Q

Prior to operation of an aircraft which has been left unsecured for a long period of time, an external and internal inspection for packages or objects which should not be on board, will be conducted by:

A

Any of the below :
a) Flight deck crew
b) Maintenance
c) Ground staff

57
Q

Cabin crew must also be on alert for any parcels or objects that are not normally on board when performing pre-flight safety equipment checks, preparing galleys and cabins, etc.
TRUE FALSE

A

true

58
Q

Cabin crew must report all security breaches/incidents to both the Captain (or ground staff/authorities if no flight deck crew on board) and the company (according to procedures outlined in Pub. 123, 3.6.1).
TRUE FALSE

A

true

59
Q

Whenever possible, cabin crew should indicate in their report(s) what the problem is, where it occurred, when it occurred, as well as:

A
  • When it was found/discovered
  • Why a problem is suspected
  • Who found/discovered the situation
60
Q

( Chapitre 4 EQUIPEMENT )
The Cabin Defect Log is a legal document.
TRUE FALSE

A

TRUE

61
Q

On occasion, aircraft may be authorized to leave with a particular item of safety equipment missing or not functional. To determine if an aircraft is authorized to leave with a particular item of safety equipment missing or not functional, which publication will the Captain consult?

A

Minimum Equipement ist ( MEL)

62
Q

Furnishings or equipment that are damaged, not functional, missing or used must be entered into the Cabin Defect Log.
TRUE FALSE

A

True

63
Q

Whenever an entry is made into the Cabin Defect Log, the Captain must be advised.
TRUE FALSE

A

True

64
Q

If a discrepancy exists between the procedures outlined in Publication 123 and the MEL, only the procedures in Publication 123 must be followed.
TRUE FALSE

A

False

4.2.5

65
Q

All survival kits contain:

A

b) First Aid supplies, signaling equipment, and equipment for operating or repairing slide-raft.

66
Q

Where are lifevests found?

A

Under each passenger seat or armrest (adult/child lifevest), at cabin crew seat or position (adult/child lifevest), and in designated lifevest stowages (infant and additional adult/child lifevests)

67
Q

To use jumpseats on ALL fins cabin crew must:

A
  1. sit down at back of seat
  2. buckle lap belt
  3. Tighten lap belt avec middle of the hips
  4. Use shoulder strap
68
Q

During pre-flight checks for the Interphone System, cabin crew must ensure the following components are functional:

A

a) All interphone handsets, master call light panels, chimes, and alphanumeric displays (if applicable)

Note: Cabin crew must immediately advise the In-Charge Flight Attendant who will advise the Captain and maintenance staff if the interphone/PA is not functional and/or any of the components of the interphone/PA system are not functional. Cabin crew must also make an entry in the Cabin Defect Log and specify the problem and location.

69
Q

It is the responsibility of cabin crew to check that safety features cards in seat pocket match the aircraft type.
TRUE FALSE

A

true

70
Q

List the types of smoke detectors found in the Air Canada Rouge fleet.

A
  1. Ionized
  2. Smoke Sampling port
71
Q

What are the two types of fixed oxygen system found in the Air Canada Rouge fleet?

A
  1. Gaseous System ( only in flight deck )

2.Oxygen generator based system

72
Q

Portable Oxygen Bottle
Setting on high : _____ min
Setting on low : _______ min

A

On high : 78 m
On low : 156 m

73
Q

List in order how cabin crew operate a portable oxygen bottle? **

A
74
Q

What is the purpose of the drop down oxygen system?

A

To provide oxygen to passengers and crew if cabin pressure cannot be maintained at a safe level due to a fault or leak in the pressurization system.

75
Q

It is the responsibility of all cabin crew members to ensure that all safety equipment outlined on the applicable Safety Equipment Checklist form is serviceable prior to an aircraft’s first flight of each calendar day. To be serviceable, the equipment must be:

A
  • Available
  • Accessible
  • Functional (refer to pre-flight checks for each piece of equipment)
76
Q

Cabin doors are equipped with safety straps to provide a visual warning and must be installed to prevent anyone from falling from the aircraft when no bridge or stairs are in place.
TRUE FALSE

A

true

77
Q

Ground staff will knock on the door to signal their intent to open the door. Cabin crew must stand clear when knocking on the door is heard. Ground staff will wait until thumbs up has been displayed through the window before opening the passenger door.
TRUE FALSE

A

true

78
Q

At selected gates in Toronto Pearson International Airport (YYZ) and following the Captain’s request, cabin crew may be required to open the cabin door during a lightning advisory alert when the ground staff are required to avoid contact with the aircraft exterior.
TRUE FALSE

A

true

4.3.2.3

79
Q

Slide-rafts do not have the same purpose as evacuation slides in emergency evacuations on land.
TRUE FALSE

A

false
why …

4.4.4

80
Q

Beacon lights on slide-rafts are water activated and will work for at least 24 hours.
TRUE FALSE

A

True

81
Q

It is impossible to add air to the air chambers of a slide- raft to keep buoyancy.
TRUE FALSE

A

false

4.4.5.9

82
Q

No seats on board can be occupied if seat belts provided are not properly anchored to seat frame and functioning properly (restraint mechanism/buckle).
TRUE FALSE

A

true

4.6.1.3

83
Q

When are crew headrest tidies to be used?

A

a) They are to be used primarily to identify a passenger seat that must be used by a Flight Attendant for take-off and landing when a jumpseat is inoperative and no other jumpseat is available. They could also be used for identifying crew rest seats for cabin crew and flight deck crew when not occupied by passengers.

84
Q

What is the procedure to follow when a passenger seat is inoperative in other than the upright position?

A

If seat back can be secured farther forward than its regular upright position, all seats outboard of the affected seat must not be occupied.

If seat back can be secured in the reclined position, all seats aft and outboard of the affected seat must not be occupied. If the affected seat is in a center seat bank, only the seat aft of the inoperative one must not be occupied.

** Cabin crew must advise the In-Charge who will advise the Captain and Maintenance staff immediately. Cabin crew must also make an entry in the cabin defect log and specify the seat number and problem. If the seat cannot be repaired prior to departure, the seat must not be occupied. If problem occurs in-flight, offer passenger another seat (if available).

85
Q

Because Air Canada Rouge provides braille Safety Features Cards to its passengers with visual impairment, it is not necessary to provide these passengers with a pre-flight safety briefing.

T/F

A

False
why ….

86
Q

(Chapitre 5 EMERGENCY )
Three behavioral responses which can be an impediment to survival in emergency situations include panic, freezing and dependency.
TRUE FALSE

A

True

87
Q

Some of the signs and symptoms of De-pressurization are:

A

-Pain in ear and sinuses
- Sudden drop in cabin temperature
- Need to breathe rapidly/difficulty breathing

88
Q

What are your post-depressurization duties?

A
  1. ensure no smoking
  2. check cabin lavatory, galley and crew rest areas
    3.Administer first aid
  3. give update on cabin conditions to uncharge - will replay to captain
89
Q

If a pressurization problem is detected prior to dropping of the oxygen masks, the Captain will make the following announcement:

A

” attention flight attendants secure the cabin, passengers take your seats “

90
Q

The most dangerous threat to occupants during an onboard fire is:

A

Toxic gases and smoke

91
Q

Smoke reduces visibility, and the toxic gases in the smoke reduce the effectiveness of cognitive functions, causing disorientation and impaired judgment.
TRUE FALSE

A

true

92
Q

After investigating an incident that involves an oven warmer, what must cabin crew do?

A

1.Immediately advise the In-Charge who will advise the Captain and ground staff
2.Enter in Cabin Defect Log
3.Complete a Cabin Operations Hazard Report

93
Q

To detect onboard fires early, cabin crew must patrol cabins frequently and verify lavatories, galleys, etc. Investigate all unusual smells or odours, heat spots in/on walls, closets, etc. and smoke detector alarms immediately.
TRUE FALSE

A

true

94
Q

Smoke, fumes or “burning” smell in the cabin might be frightening to passengers and crew, however, their source might not be related to a fire and may not be cause for alarm. What are some of those sources? Choose all that apply.
compressors in the galley

A

a) De-icing fluids ingested by engines
b) New refrigeration

95
Q

Before dumping fuel, the Captain will advise the In-Charge who will advise cabin crew. The Captain will make an announcement to the passengers explaining what is taking place.
TRUE FALSE

A

True

96
Q

What are the three classifications of landing?

A

Normal Landing
Abnormal Landing
Emergency Landing

5.2.1

97
Q

A _______________ indicates that an uneventful landing is expected. No emergency preparations are necessary.

A

Normal

98
Q

Abnormal landing indicates a condition exists that requires a:

A

High Alert Level

99
Q

Cabin crew will prepare the passengers and the cabin for an emergency landing using:

A

PELC
Prepared Emergency Landing Card

100
Q

The announcement “In-Charge Flight attendant report to the flight deck” or “In-Charge Flight Attendant call the flight deck” will be made by the flight crew when urgent communication is required.
TRUE FALSE

A

true

101
Q

If immediate communication with the flight deck is required, the In-Charge will immediately report to/call the flight deck with the PELC. It does not necessarily mean “emergency landing”. The cabin crew must, however, be on alert and wait for the In-Charge call at the closest handset.
TRUE FALSE

A

true

102
Q

In what situation would the In-Charge F/A make the following announcement “Remain seated, remain seated. Standby for an announcement from the Captain”?

A

When the aircraft has come to a final stop following a rejected take-off, an abnormal or emergency landing, or any other time the In-Charge becomes aware of an incident without immediate communication from the flight deck

5.2.5

103
Q

If a Flight Attendant becomes incapacitated during flight, the In-Charge Flight Attendant will:

A

Ensure first aid is given.

104
Q

The purpose of the silent review is for cabin crew prepare themselves for unprepared emergencies.
TRUE FALSE

A

true

2.12.15

105
Q

When planning for survival, cabin crew must plan around the following four required elements:
PLAN

A

Protection
Location
Acquisition
Navigation

106
Q

It is important that you do not leave crash site unless danger exists. If it is required to leave the crash site, leave signals to indicate direction headed.
TRUE FALSE

A

true
5.15.2.2

107
Q

When signalling using natural materials, you can in any terrain make a fire or use contrasting materials so that the symbols are visible from the air. Also you can tramp down snow to form letters or symbols and filling them if possible with twigs or branches. In sand, use boulders, vegetation or seaweed to form letters or symbols. In brush-covered areas, cut out patterns in vegetation. In tundra, dig trenches or turn soil upside down.
TRUE FALSE

A

true

108
Q

Airbus door part ….

A

SEP (1 decks)

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