Work Puposes Flashcards
Is the one who knows how to communicate in multicultural setting
Global communicator
The one who knows how to accept and understand the uniqueness of a culture, leading to appreciation of each others culture
Global communicator
2 forms of global communication
Internal Communication
External Communication
Refers to messages sent within the company
Internal communication
Messeges sent to people not affiliated to the group or company
External Communication
Tips for effective communication in healthcare
Talk to patients in terminology they can understand
Avoid using template to patients
Learn to listen and encourange them to express concerns and fears
Maintain eye contact and be mindful of non verbal codes
Be accurate to communicate with your colleagues
Education industry
-Paramount
-like health care industry it is affected by innovation of communication in technology
-technology has contobuted a lot in improving communication
Communication methods you utilize in educational setting
Personal
Phone calls and emails
Face to face
Websites
Newsletter
Phone calls and emails
When answering phones calls or emails you are represethe school not yourself
Face to face
Be a good listening when you are communicating. When communicating with parents avoid being defensive, listen and empathize
Personal
A practitioner can consciously or unconsciously communicate confidence or lack of confidence. An unconfident teacher cannot assert ideas well in class
Newsletter
Make sure school newsletter serve to inform, gather, promote and educate
Websites
When posting anything on the school’s website be mindful of the data protection law. Always be clear, concise, professional and safe in your content
