Work Experience Flashcards
What did you learn from you work experience/ how did it confirm your interest?
Work experience definitely confirmed that dentistry was the career I wanted to enter. I learned a great deal from my dental work experience, particularly about the importance of patient-centred care. For example, one patient came in with a severe tooth ache and after the dental surgeon carried out an x-ray, she found out that the pulp of the tooth was infected. She had given the patient options for the treatment, such as undergoing a root canal treatment or tooth extraction. She broke down the steps for both treatments and gave the benefits and drawbacks overall. In the end, the patient chose a root canal treatment and underwent a pulp extirpation. This process led to the patient feeling very included in the process and highlighted GDCprinciples used in practices such as communicating effectively with patients and putting patient’s interests first. Close observation of the dental surgeon allowed me to notice the precision and manual dexterity required to carry out the procedure. I was also able to realise the importance of the dental team, as every member from the nurse to the dentist played a vital role in not only delivering treatment but also providing preventative measures. More importantly, I developed my communication skills as I was able to interact with patients, helping me realise how crucial it is to ensure they fell comfortable. I was able to witness many cases of patient anxiety, which taught me the importance of being empathetic and patient, and how the calming the patient will result in a more positive outcome. The dentist I was shadowing also taught me a little about the analysis of x-rays and how dark areas are indications of cavities, and how bone loss is more evident following gum disease.
Another memorable experience was observing a young patient coming in for a simple check up, however suffered from patient anxiety. I saw how the dentist took the time to explain each step and comfort the child, which not only eased their fears but also led to a more positive outlook for the patient in the future. The patient was taught brushing techniques and had become a lot more comfortable in the dental environment. This taught me that though dentistry definitely has its challenges, being able to have a positive impact on patients makes the career very rewarding. Overall the experience deepened my commitment to pursuing a career in dentistry where I can have a positive impact on patients’ lives.
Can you describe one challenging experience that you encountered at you work experience?
One challenging situation I encountered during my dental work experience was when a patient had come into the clinic with severe dental anxiety. Despite the dentist’s best efforts to calm the patient and provide a comfortable environment, the patient was still nervous and resistant to treatment. The patient was suffering from extensive tooth decay and had to have a few teeth removed, which made her nervous, especially as she had not been to the dentist in a few years. This made it difficult to effectively perform the necessary procedures. It required a lot of patience, empathy and clear communication to eventually gain the patient’s trust and complete the treatment. It was a valuable learning experience in managing difficult situations and providing the best care for patients with severe dental anxiety.
What did you learn about communication and teamwork from dental work experience?
I learnt that effective teamwork and communication are vital for providing high-quality patient care. I witnessed how each member plays a crucial role from the reception staff to the dental hygienist and how collaboration directly impacts patient outcomes. While observing a crown treatment, I learnt the importance of anticipating the dentist’s needs and communicating effectively between the dental nurse and dentist without disrupting the workflow. Additionally, when observing discussion about treatment plans, the importance of clear communication between the patient and the dental team was reinforced. Good communication encourages a supportive environment where everyone can contribute and understand the dental procedure.
What did you learn about ethics at your dental work experience?
During dental work experience I gained insights into the importance of GDC principles, such as putting patient interests first, informed consent and communicating effectively with patients and these are fundamental when providing quality care. For example, I witnessed how the dental team prioritised obtaining informed consent by thoroughly explaining treatment options to patients, ensuring they understood the risks and benefits and agreed to the treatment. This process allowed the patients to build trusting relationships with the dentist. I also witnessed how respecting patient autonomy was crucial. There were instances where the patient had different preferences compared to the dentist regarding treatment and the team listened and accommodated to their choices reinforcing the importance of patient care. These experiences deepened my understanding of the ethical responsibilities that come with being a dental professional and will uphold these standards throughout my career.
What did you learn about infection control from work experience?
Dentists, nurses and hygienists have to wear protective clothing, gloves, eyewear and masks during all clinical procedures and during cleaning. Patients put on protective glasses at each appointment which are cleaned before the next patient uses them. Any bibs works are also disposed. Before the area is sterilised, the nurses picked up any dental instruments and put them in the metal instruments tray to soak in water and detergent. All single use items were chucked in the bin. A new set of loose instruments are placed on the dentists tray before each appointment.
What did you learn from volunteering in a pharmacy?
Volunteering in a pharmacy taught me a lot about patient care. While there I interacted with many patients and stocked and managed certain medication. This experience deepened my understanding of how medications can impact overall health, which is particularly relevant in dentistry, where dental prescriptions are an important part of maintaining oral health after an appointment. I developed strong communication skills during my time at a pharmacy as I would make small talk with a diverse group of people. Additionally I learned the significance of collaboration in healthcare. There would be many times when multiple pharmacists would work together to address patient enquiries and deliver the correct treatment in a timely manner.
I also recognised the vital role of patient education in both pharmacy and dentistry. I learned how important it is to provide patients with the information they need to make informed decisions about their health, a principle I intend to carry when I work in a dental practice. Overall, the experience reinforced my commitment to patient-centred care and prepared me for a career in dentistry.
