Words in Business Administration

Question 1

Soft Skills

Answer 1

abilities that relate to how you work and interact with other people (ex.communication)

Question 2

Interpersonal Skills

Answer 2

the ability to communicate or interact well with other people.
“you also need to have good interpersonal skills”

Question 3

Internal Customers

Answer 3

people within your organisation who receive goods or services from another part of your business. They are stakeholders who might be employees, subcontractors, partner businesses or individuals or – by some definitions – suppliers

Question 4

External Customers

Answer 4

the people who pay for the goods and services that a company provides. They generally have no other connection to the company beyond their purchases.

Question 5

Technical skills

Answer 5

the specialized knowledge and expertise required to perform specific tasks and use specific tools and programs in real world situations. Diverse technical skills are required in just about every field and industry, from IT and business administration to health care and education.

Question 6

The Treaty of Waitangi

Answer 6

The Treaty of Waitangi is the founding document of our country. Maori agreed: to let other people live in their country; and. to let the British make rules about behaviour and see that everyone obeys them.

Question 7

Administration

Answer 7

the process or activity of running a business, organization, etc.
“the day-to-day administration of the company”

Question 8

Administrators

Answer 8

a person responsible for carrying out the administration of a business or organization.
“hospital administrators”