WM Advisor

Question 1

Value chain (5 stages)

Answer 1

1. Client needs
2. Client profiling
3. Product and Services
4. Sell and Implement
5. Client Servicing

Question 2

Support functions (6)

Answer 2

1. Market research and investment review
2. Asset Management
3. Risk Management
4. Traditional banking services
5. IT infrastructure
6. Marketing, HR etc.

Question 3

3 environment of WM industry

Answer 3

1. political environment and social trends
2. legal environment
3. economic environment

Question 4

Push-based

Answer 4

Businesses decide the product to make and its quantity based on anticipated demand

Question 5

Pull-based

Answer 5

Demand arises from buyer and production according to demand

Question 6

3 ways of could computing

Answer 6

1. public clouds
2. private/ enterprise clouds
3. Hybrid clouds: combination of public and private: saving cost while giving more security

Question 7

Shareholder agreement (6)

Answer 7

1. Company officers: selection of board members
2. Meetings: requirements for meetings
3. Share transfers: who can/cannot take ownership?
4. Share transfer price: how price will be decided
5. Share purchase agreement: event in family (divorce)
6. non-compete clause: shareholders leaving, competition after leaving

Question 8

Transact Light

Answer 8

Affluent and HNW

Question 9

Transact Advanced

Answer 9

UHNW

Question 10

Transact Premium

Answer 10

UHNW

Question 11

MiFID

Answer 11

1. service costs
2. product costs
3. monetary inducements

Question 12

Wealth Way suitability (4)

Answer 12

1. knowledge n expereienc
2. investment objectives
3. investment constraints
4. financial situation

Question 13

Obstacles of digital banking (7)

Answer 13

1. Business culture
2. Business priorities
3. Regulatory developments
4. Legacy systems (usthad hotel)
5. Developing technologies
6. Customer resistance
7. User resistance (employees not selling)

Question 14

Advantages of digital banking (9)

Answer 14

1. Reduce costs
2. Increase revenues
3. Improve customer satisfaction
4. Business efficiency
5. Cost savings
6. Increased accuracy
7. Improved competitiveness
8. Greater agility
9. Enhanced security

Question 15

Special needs client segments (incapable) 4

Answer 15

1. minor
2. illness
3. injury or mental capacity
4. abroad ( not physically present)

Question 16

5 types of PoA

Answer 16

1. Genral Poa
2. special/ nondurable poa
3. lasting poa
4. conditional poa
5. foreign poa

Question 17

Family charter = Family constitution (14)

Answer 17

1. fam vision and values
2. fam wealth
3. fam priorities
4. fam involvement
5. fam governance
6. fam legacy
7. business issues
8. business objectives
9. business ethics
10. business involvement
11. business governance
12. ownership issues
13. ownership strategy
14. fam objectives

Question 18

6 types of owners

Answer 18

1. operating owner
2. governing owner
3. involved owner
4. passive owner
5. investor owner
6. proud owner

Question 19

Ownership circle 5

Answer 19

1. compensation
2. dividend policy
3. directors
4. auditors
5. unification

Question 20

3 digital platforms

Answer 20

1. aggregation platform
2. social platform
3. mobilization platform

Question 21

4 Objectives of Digital Banking

Answer 21

1. business performance: cost and efficiency improvements
2. customer relationships: customer service and client experience
3. customer acquisition: improved marketing
4. improved competitive position

Question 22

PLAN 4

Answer 22

1. essential banking
2. investment concepts
3. real estate
4. philanthrophy

Question 23

PLAN PREMIUM 9

Answer 23

1. financial planning
2. family succession
3. corporate holdings
4. retirement
5. tax and business ownership
6. essential banking
7. investment concepts
8. real estate
9. philanthrophy

Question 24

Generation x

Answer 24

1965 - 1980

Question 25

Generation Z

Answer 25

After 2000

Question 26

Generation Y

Answer 26

1980 - 2000