WK 7: BRANDING AND POSITIONING Flashcards
Brand:
abstract concept that encapsulates the essence, perception, and value of an entity in the minds of its audience via its elements
When choosing elements, you look at this criteria: (P.A.L.M.M.T)
Protectability
Adaptability
Likeability
Memorability
Meaningfulness
Transferability
3 Goals of a brand is to:
- Build a relationship with the consumer
- Create a meaningful story
- Communicates associations
Schema:
an associative network of related concepts and ideas → We want schema for our products to be distinctive, positive, and easily recalled
Positioning allows for ___
psychological associations between our product offering and the elements we think are important
Brand equity is only meaningful when you have ___
customer equity
Brand equity:
the $$$ amount attributed to the value of the brand based on the intangible qualities, milestone measurement
Brand valuation
process of estimating the total financial value of a brand
Positive differential effect that knowing the brand name has on customer response to the product or service:
-Greater willingness to pay for preferred brands
-High brand awareness
-Strong brand loyalty and repeat sales
-Speeds adoption of new products
There are 3 levels of brand positioning:
- Product attributes/functional
- Benefits → associates name with benefits
- Beliefs and Values → taps into emotional branding
Unique Selling Proposition (USP):
focusing on one attribute and aggressively promoting itself as being the best on that benefit
Multiple Selling Proposition (MSP):
focusing on a number of attributes and promoting all of them
Value Proposition:
full positioning of a brand → the full mix of benefits on which it is positioned
You can have 5 types of differentiation: P.P.C.B.S
Product differentiation
People differentiation
Channel differentiation
Brand Image differentiation
Service differentiation
Repositioning
attempt to change the image consumers have of a brand or company → normally necessary when consumers have developed a schema that is inconsistent