Winterhalter Flashcards

1
Q

ZUME Mobile Smart Kitchen

A
  • Mobile Smart Kitchen: Mix Traditional Restaurant, Virtual Kitchen & Food Truck
  • Big Truck, outfitted with smart appliances that can be parked in neighborhoods, closer to customers, to make food delivery faster
    Benefits:
  • Less investment than traditional Brick & Mortar Restaurants
  • Not static like virtual kitchens, mobile kitchen can move around closer to customers
  • Mobile trucks are mobile but are placed next to food traffic
  • Versus Smart Mobile Kitchen add predictive analytics - hundreds of data points to optimize the kitchen e.g. food waste, food prep etc.
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2
Q

What makes LA special?

A

-no city center, instead a vast network of towns and smaller cities.
- Second biggest city in the US (10 + Million People)
- Hollywood storytelling roots have intertwined with technology to make the city the world‘s biggest creative innovation hub
- influencer have become 21st publishers
- more ethnically diverse than many other cities e.g Silicon Valley (+200 languages)
- Silicon Valley driven by technology - especially B2B services and hardware But technology is being developed everywhere now and effects every single business meaning innovation comes from technology at the intersection of other businesses and industries
-aerospace, music & entertainment, transportation, gaming, retail & food, health and wellness
- historically most of the VC money has been in Silicon Valley but this is shifting, too.
- good talent (USC, UCLA) and CalTech
- influencers come to LA because of the network access and career opportunities it provides
- residents are early adopters who embrace not only new technology, but also new ways of working and consuming content
La has everything in place for gaming: talent, Hollywood storytelling and brands, a diverse audience, direct access to influencers plus proximity to Silicon Valley tech and to large audiences in Asia

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3
Q

How is retail changing?

A
  • we all like to be entertained, even when we‘re shopping „retailtainment“
  • purchases are often emotional - which brands do you connect most?
  • which make you feel good?
  • D2C businesses (Bonobos, Dolllar Shave Club) now Expanding in brick-and-mortar - brands mo omg forwards omnichannel approach (in-Store, online, phone, social media)
  • celebrity entrepreneurs - Goop, Honest Company
  • some87% of consumers say that they will buy a product because the company which made it is involved with an issue they care about
  • retail and entertainment are merging, and storytelling is key, co summers want to know more about the brands they buy
  • celebrities and influencers can help exponentially to grow consumer brands
  • LA is sich a high-consumption Market with a diverse population that‘s an excellent test bed for consumer products
  • sustainability is a big part
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4
Q

Tom Shoes

A
  • People want to feel good about what they are buying
  • Tom Shoes were the first to tap into this sentiment
  • founded in 2006 by Blake Mycoskie after he visited Argentina and seeing kids walking without shoes
  • for every pair of shoes sold they provide shoes for a kind in need
  • HQ in Silicon Beach
  • on Abbot Kinney flagship store with coffee shop
  • all retail purchases having a „giving“ angle
  • mission-led approach has revolutionized corporate social responsibility in the retail space - copies by other companies Warby Parker etc)
  • LA is the manufacturing City -80% of Jeans Are being produced in LA.
  • retail, entertainment and commerce get mixed up
  • personalization of consumer products
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5
Q

Why is LA a Mekka for Health & Wellness?

A
  • weather sunny/beach body
  • home of Hollywood - industry on looking good, feeling great so big emphasis on health
  • Angelenos are more open to try new stuff and services
  • prevention over cure
  • non-pharmalogical natural remedies are being tested from cannabis, psychedelics to new VR technologies
  • CBD is Breaking through to mainstream
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6
Q

VR Benefits in Healthcare

A
  • Education & Training
  • Visualization
  • Empathy - seeing life from the perspective of someone else would make a huge difference
  • pain management
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7
Q

Why is LA a hotbed for Cannabis?

A
  • Most growing is done in Northern California
  • city is liberal
  • big consumer market LA city 3.99m versus SF is 0.88m
  • easier to raise capital in LA
  • storytelling: telling the cannabis story - celebrity push
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8
Q

The Future of Food?

A
  • with a global population reaching 9.7 billion by 2050, we‘re never going to be able to feed everyone unless we can enhance technology and growing techniques in an ethical and sustainable way.
  • LA key eating trend „natural food“ - grown rather than manufactured or slaughtered.
  • 2005 the Book China Study was published - impact on LA, link between animal products and diseases
  • vegan popular - for individual good and for planet
  • more transparency around what is in our food
  • micro-trends in Food Start often in other cities but LA has scale for mass consumption - early-adopter friendly stores, celebrities to drive critical high impact awareness
  • cellular or clean protein is the next big thing - organic and clean label can be good for us, but it‘s not widely accessible or affordable, so more research must be done into cellular /nutrition clean protein in order to make foods that are nutritious, sustainable for the future of the Planet, and accessible for those whose budgets don‘t stretch far enough
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9
Q

Erewhon

A
  • Mission: to make healthy, pure, nutrient-rich foods and products available to all, and to inspire people to eat better, eat less and live longer
  • they work directly with suppliers and impose stringent regulations on every product on the shelves - super expensive
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10
Q

Grand Central Market

A
  • celebrated its centenary
  • seen in the movie LA LA Land
  • originally built for the white, affluent neighborhood of Bunker Hill - Angels Flight
  • after WW2 people moved out to the suburbs, the area was almost deserted, giving way to cheaper rents
  • 2008 recession hit, many places in the market closed down
  • downtown Regeneration last decade - now a buzzing spot with a mix of legacy and trendy new vendors
  • Bon Appetit 2014 „best Restaurant“
  • City of Gold“ documentary of Jonathan Gold (passed away 2018)
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11
Q

Technology and Food?

A
  • Education and Access to information
    the Rise of mobile and Social platforms and the connectivity of people is enabling I formation about food and education in a way that could never happened before
  • the Netflix effect on consumer spending
    Home delivery of food through third parties such as Uber Eats, Postmates, DoorDash- consumer have easy access to movies and food at home
    29% of millennials order restaurant delivery each week, an average millennial spends $1000 (nearly 25%) less each year on groceries, that Someone same age 10 years ago
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12
Q

Kitchen United

A
  • virtual restaurant“ housing several restaurant brands
  • full support: online ordering through to dishwashing
  • another customer „delivery drivers“ - 15Min free parking, free tea, coffee, water and use of restrooms
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13
Q

Future of Restaurants?

A

Moving from Bricks and Mortar to e-commerce
- 70% of Americans use smartphones to order food and that shift is only accelerating
- the restaurant industry is in the early stage of moving from brick and mortar to e-commerce and online ordering
- new technologies that helps Restaurant adopt to new consumer behaviors and grow
Restaurants of the Future will optimise for convenience OR experience

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14
Q

Street Vendors LA

A
  • estimated more than 50.000 street vendors in LA, around 10.000 selling food
  • until 2017 criminal activity ($100 Million total food street market)
  • since 2019 street vending is finally made legal
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15
Q

Why is food innovation driving in LA?

A
  • Infrastructure very strong in LA - density of grocery stores like nowhere else, and a population
  • better brand visibility, celebrity partnerships and market awareness
  • Space to setup business
  • great mix of both to find creative and tech talent - engineers come down from Silicon Valley to have work and lifestyle combined
  • creative marketing
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16
Q

Dishcraft

A
  • Bay Area-based robotics startup
  • Goal: to automate a dull task with a high turnover rate, which amounts to about a month of employment on average
  • drop dishes off into stacks, which are then loaded into the robotic system up to 90 at a time. It uses a vision-based AI system to inspect the plates, cleaning them again if it finds any food remnants left
17
Q

Miso Robotics

A
  • Robotics startup in Pasadena
  • AI-enabled line cook
    Benefits:
  • increases productivity: it improves its speed and skillset over time such as frying, chopping and grilling menu items and adding seasoning or cheese to patties
  • return on investment through decreased wait times, consistency and decreased food waste
  • Client is CaliBurger
  • Flippy’s entry level price tag is $60,000
  • There’s also a 20-percent recurring annual fee for the robot’s leaning and maintenance
18
Q

Debrief Innovation Journey

A
  • The goal of the Innovation Journey should leave you with a pool of new ideas to work from
  • Get your managers & employees on board who have to do the implementation
  • Evaluate in project teams which ideas are feasible and worth taking forward
  • Eventually, you’ll create pretotypes and test them on real users.