Windows Troubleshooting Flashcards
What causes sluggish performance?
Fragmented hard drive and too many programs open.
What is the solution for sluggish performance?
Defragment hard drive and kill tasks.
What causes limited connectivity?
Windows update error, corrupted network service, misconfigured network setting, and bad network driver.
What is the solution for limited connectivity?
Reboot, restart network, update network settings, and roll back device drivers.
What causes boot problems?
Corrupted system file, corrupted Windows update, corrupted registry file, and BIOS misconfiguration.
What is the solution for boot problems?
Run SFC (system file checker), update, reload OS, rebuild Windows profiles, and update boot order.
What causes low memory warnings?
Memory insufficient for apps.
What is the solution for low memory warnings?
Verify requirements, add RAM, and uninstall/close unused apps.
What causes USB controller resource warnings?
Too many USB devices plugged in.
What is the solution for USB controller resource warnings?
Adjust 2.0 devices to 2.0 ports and 3.0 devices to 3.0 ports.
What causes system instability?
Compatibility issues and hardware issues.
What is the solution for system instability?
Verify system requirements, add resources, and update system and apps.
What causes ‘no OS found’ error?
Corrupted file system, corrupted Windows updates, and corrupted registry file.
What is the solution for ‘no OS found’ error?
Reload OS.
What causes slow profile load?
Too many startup programs and corrupted user account profile.
What is the solution for slow profile load?
Disable app startup with msconfig and rebuild Windows profiles.
What causes services not starting?
Bad or corrupted service.
What is the solution for services not starting?
Restart service.
What causes application crashing?
Corrupted app, app needs update, and too many apps in use.
What is the solution for application crashing?
Repair app, apply updates, kill tasks, verify requirements, and add resources.
What causes the Blue Screen of Death?
Video driver issues, bad driver update, corrupted system files, and bad Windows update.
What is the solution for the Blue Screen of Death?
Run safe boot, roll back device drivers, roll back updates, and reboot computer.
What causes time drift?
Over time, especially on hypervisor.
What is the solution for time drift?
Synchronize with NTP server and adjust hypervisor time configuration.
What causes frequent shutdowns?
Hardware and driver issues.
What is the solution for frequent shutdowns?
Check event viewer, add resources, update/reinstall drivers, and restore operating system.
What causes slow bootup?
Too many startup programs.
What is the solution for slow bootup?
Disable application startup with msconfig.
