Windows OS Issues Flashcards

1
Q

First step in troubleshooting with Frequent Shutdowns

A

Update/Rollback/Reinstall Drivers

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2
Q

Troubleshooting pathway for BBoD?

A

Check logs
Update/rollback drivers
Repair Windows via System Restore
Roll back Windows Updates via Uninstall Updates

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3
Q

Troubleshooting Sluggish Performance?

A

Verify Requirements
Add resources
Reboot

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4
Q

Troubleshooting System Instability?

A

Reboot
Restore via boot media or System Restore
Reimage

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5
Q

Troubleshooting Boot Problems?

A

Run sfc
Run msconfig and check boot configuration
Run Startup Repair in Advanced Startup Options

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6
Q

Troubleshooting Services that do not start?

A

Configure services via Task Manager
Restart services

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7
Q

Applications crashing?

A

Uninstall/reinstall/update

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8
Q

Low Memory Warnings?

A

Add resources

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9
Q

USB controller resource warnings?

A

Reinstall USB Controllers via devmgmt.msc

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10
Q

No OS found?

A

Preform Windows Repair

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11
Q

Troubleshooting Time Drift?

A

Configure automatic time synchronization
Rejoin Computer to Domain

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12
Q

Slow Profile load?

A

Rebuild Widows profiles

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