White Horse Server Test Flashcards

0
Q
  • Whites-

- Pinot grigios

A

Ecco Domani
Maso canali
Santa Margherita bottle only

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1
Q

-Wines on tap-

A

M lawrence Sex Brute
Hess shirttail chardonnay
Liberty school Cabernet Sauvingon

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2
Q

-Whites-

Sauvignon Blanc-

A

Rodney Strong

Infamous Goose

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3
Q

-Whites-

Chardonnay-

A
Hess
William hill
Joseph drouhin
Iron Horse
***Migration*** bottle only
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4
Q
  • Whites-

- Riesling

A

Chateau Grand Traverse

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5
Q
  • Red-

- Pinot Noir

A

Bridlewood
Hahn
Wild Horse
Argyle

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6
Q
  • Red-

- Merlot

A

Five Rivers

H3

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7
Q
  • Red-

- Blend

A

Apothic

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8
Q
  • Red-

- Malbec

A

Terrazas

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9
Q
  • Reds-

- Cabernet Sauvignon

A
Liberty School
Louis Martini
Joel Gott
Decoy
Markham****bottle only****
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10
Q
  • Reds-

- Cabernet Franc

A

Jarvis

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11
Q
  • Reds-

- Zinfandel

A

Ridge ‘East Bench’

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12
Q

Appetizers-

A

Spinich and Artichoke Dip-

Fresh spinich, chunky artichoke, mayo, baked w/parmesan served with Pita Chips

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13
Q

Appetizers-

A

White Bean Hummus- Great Northern Beans, Tahini, Olive Oil, Served w/Crispy Pita Chips

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14
Q

Appetizers

A

Brussels Sprouts- lightly fried /parmesan cheese

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15
Q

Appetizers

A

White Horse Pickles and Bread- House made pickles, beer cheese bread

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16
Q

Appetizers

A

Calamari- flash fried, crispy capers,fresh lemon

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17
Q

Appetizers

A

Blarney Stones- Shredded Corned Beef, Sauerkraut, swiss cheese, lightly fried. Flash fried w/thousand island on the side

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18
Q

Appetizers

A

Moose Wings- 1 pound of your choice of BBQ or Buffalo

Exclusive homemade jack Daniels BBQ sauce

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19
Q

Appetizers

A

Roasted Garlic- Garlic, Roasted Red Peppers, Olive Tapenade, Boursin Cheese (mild soft cheese similar to cream cheese made from cow’s milk), Served with toasted Baguette Rounds

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20
Q

Soup

A

French onion Soup with carmelized onions, homemade beef broth, gruyere cheese and fresh crostini

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21
Q

Soup

A

Chili- Lean Venison (from Mark’s Meats), Tomato, Sour Cream, Chives

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22
Q

Soup

A

Black Bean soup- Wild Mushrooms, Roasted Red peppers, tomato, garnished with lime wedge
Lightly spicy

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23
Q

Soup

A

Ask about soup of the day

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24
Q

Salads

A

Classic Maurice- Hudson’s Classic Recipe
Iceburg, ham, turkey, swiss, gherkins, green olives, tomato, hardboiled egg, house made dressing made up of Mayo, Sugar, Dijon Mustard, Parsley

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25
Q

Salads

A

Caesar- Romaine, Parmesan, Fresh Baked Croutons, house made dressing w/ anchovie
+$5 to add Chicken
+$7 to add Salmon

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26
Q

Salads

A

White Horse Spinach- Bacon, Candied walnuts, pickled onions, warm chevra (shev-ra) goat cheese balls served with maple vinaigrette

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27
Q

Salads

A

Blackened Perch, Broiled Blackened Perch served on Romaine, fresh apples, Bacon, Stilton Cheese, house made dressing- apple cider vinegrette, basil vinegrette also available.

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28
Q

Salad Dressings

A
Thousand Island
Ceasar 
Maurice 
Apple vinegrette
Rasberry Vinegrette
Maple vinegrette
Basil vinegrette
Ranch
Blue cheese
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29
Q

Sandwiches- are served with….

A

All sandwiches are served with Better Made Chips

Steak Cut Regular or Seasoned Fries can be added for a $2 upcharge

Onion Rings can be added for an upcharge of $3

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31
Q

Sandwiches

A

White Horse Salmon- house cured with lots of citrus flavor, peppered bacon, arugula, dill crème Fraiche
(cream fresh)

32
Q

Sandwiches

A

Classic Club- Turkey, Ham, Bacon, Swiss, American, Chipotle Mayo

33
Q

Sandwiches

A

Waffle Monte Cristo- Turkey, Ham, Swiss, Homemade Strawberry Compote
Grilled, not fried like a traditional Monte Cristo

34
Q

Sandwiches

A

White Horse Ruben- Corned Beef, Swiss Cheese, Sauerkraut, Grilled Rye. Thousand Island Dressing on the Side

35
Q

Sandwiches

A

Brie and Apple- Roasted Fiji Apples, Toasted Walnuts, Sharp Chedder, Brie Cream (soft white cheese), arugula, served on house made whole wheat buns

36
Q

Sandwiches

A

Chicken Caesar, Blackened Chicken Breast, Romaine, house made caesar dressing served on Ciabatta

37
Q

Sandwiches

A

Buffaloaf Melt-

Buffalo, Pepper Jack, Fresh Onion, on grilled rye

38
Q

Burgers

A

1/2 lb Angus served on Sesame Bun
WITH FRIES
L/T/P ON REQUEST ONLY

39
Q

Burgers

A

1/2lb Buffalo served on a sesame bun
WITH FRIES
L/T/P ON REQUEST ONLY

40
Q

Burgers

A

Black Bean Gardenburger, spicy Feta spread, tobasco, peppers
Served on Whole Wheat bun
WITH FRIES

L/T/P ON REQUEST ONLY

41
Q

Add Ons for Burgers-

A

Cheddar, Swiss, Pepper Jack, American, Blue Cheese, Fried Egg, Onion, Pickled Jalapenos, Bacon, If you don’t see it, Just Ask!

42
Q

Entrée’s

A

Filet, 8oz. Certified Angus Beef

Served with Camp mushrooms

43
Q

Entrée’s

A

Black & Blue 8oz Certified Angus Beef, Blackened, Blue Cheese Glacage
Served with camp mushrooms

44
Q

Entrée’s

A

Ribeye- 12 oz Hand-Cur Char Grilled, Certified Angus Beef

Served with Camp mushroom

45
Q

Entrée’s

A

BBQ Ribs- Smoked Baby Back, house BBQ sauce

Full or 1/2 order

46
Q

Entrée’s

A

Buttermilk Fried Chicken- Premium Fried Chicken, house made batter

47
Q

Entrée’s

A

Cowboy Mac and Cheese- Creamy cheese, Cavatappi (kav-ah-top-ee), slow Smoked Pulled Pork

48
Q

Entrée’s

A

Elvira’s Hungarian Goulash- Beef, Egg Noodles, Sour Cream; Mrs. Michigan’s 1964 winning Recipe

49
Q

Entrée’s

A

Chicken Pot Pie,
Oven Roasted Chicken, peas, Carrots, potatoes, baked pastry top
All handmade from scratch

50
Q

Entrée’s

A

Buffaloaf- mashed potatoes, Wild game Gravy, sautéed mushrooms, onions

51
Q

Entrée’s

A

Sundried Tomato Pasta- Sundried tomato pesto, Bow Tie Pasta, Arugula, Toasted Pine Nuts, Warm Chevre (2 goat cheese balls), Parmesan

52
Q

Entrée’s

A

Jerk Chicken- Tri Colored Linguini, Red peppers, Scallions, Parmesan, Homemade Rum Cream Sauce

53
Q

Entrée’s

A

Fish Fry- Atlantic Cod, Homemade Beer Batter, Crispy Fries, Coleslaw
Mac and Cheese can be subbed for Fries

54
Q

Entrée’s

A

Potato Chip Walleye Fillet, Fresh Baked, Crispy ‘Better Made’ Topping served with Lyonaise Potatoes and Carrots

55
Q

Entrée’s

A

Cedar Plank Wild Atlantic Salmon, Broiled to order, Dill Citrus Butter
Served with Lyonaise Potato and carrots

56
Q

Entrée’s

A

Friday and Saturday

Prime Rib- Slow Roasted, Certified Angus Beef, Baked Potato, Fresh Vegetable

57
Q

Entrée’s

A

Sunday Turkey Dinner,
House Roasted Turkey
White and Dark meat, House Made Stuffing, Mashed Potato, Turkey Gravy

58
Q

Brunch

A

Corned Beef Hash, House Made Home Fries, Peppers, Onions, 2 eggs your way.

59
Q

Brunch

A

Baked French Toast

Syrup is a blend of 1/2 maple syrup. Upgrade to 100 % Maple Syrup

60
Q

Brunch

A

Oatmeal Pie

61
Q

Brunch

A

Spelt Cinnamon Rolls, 9 in the tin

62
Q

Brunch

A

Banana Pecan Pancakes, Bacon, Toast (white, wheat, rye).

63
Q

Brunch

A

Blueberry Pancakes, Bacon, Toast (white, wheat, rye).

64
Q

Sandwiches

A

Traverse City Chicken, fresh ground organic chicken, chipolte cherry, chevre cheese, arugula, served on house made wheat buns
served with sweet potato fries

65
Q

Brunch

A

Huevos Rancheros- 2 Eggs Your Way, Corn Tortillia, House Beans, Rice, Guac, Tomato Chili Sauce

66
Q

Brunch

A

Western Omelet, Ham, Grilled Peppers & Onions, Pepper Jack, Cheddar
Served with fruit and Fried Potatoes

67
Q

Brunch

A

Vegetarian Omelet
Bountiful mix of today’s fresh vegetables
Served with fruit and fried potatoes

68
Q

Brunch

A

3 Cheese Omelet- Cheddar, Swiss, Pepper Jack

Served with fruit and Fried Potatoes

69
Q

Brunch

A

Biscuits & Gravy
House made chorizo gravy
Fresh buttermilk biscuits

70
Q

Brunch

A

Eggs your way

3 Fresh Eggs, Bacon or Sausage, Toast (white, wheat, or rye)

71
Q

Dessert

A

Chocolate Chip Cookies

Plateful of made-to-order, world famous cookies

72
Q

Dessert

A

3 Layer Cake of the Day- baked in house every morning.

73
Q

Dessert

A

Ice Cream Selection from Cook’s Dairy

74
Q

Service Excellence, 8 Keys to Success

A
  1. 30 second rule. 2. Silent Refill Rule
  2. 2 minute, 2 bite check. 4. Be Clean
  3. Be Available. 6. Anticipate needs
  4. One Table Section. 8. Get a manager
75
Q

Steps of service

A
  1. Greet Table within 30 seconds
  2. Introduce yourself
  3. Place beverage napkins on the table
  4. Take drink order -good time to suggest specials/upsell
  5. Remove extra place settings
  6. Ring in drinks immediately
  7. Always use a tray
  8. Suggest appetizers, soup or salad-point out daily specials
  9. Ring in appetizer, soup, or salad order IMMEDIATELY if entrée order is not given at this time.
  10. Appetizer Plates-bring them out right after placing app order
  11. Take Entrée order point out specials/upsell
  12. Immediately ring in entrée order
  13. Prebus table and refill drinks
  14. Anticipate needs, get fresh napkins, refills, condiments BEFORE their entrée arrives
  15. Check back within 2 minutes or 2 bites
  16. Get a manager- Always get a manager if something came out wrong, or you need a refire or they seem unhappy.
  17. Prebus- take away all extra plates and debris from the table so only glasses are left on the table.
  18. Present Dessert Menu-offer your favorite
  19. Offer coffee/upsell coffee drinks/after dinner drinks
  20. Present check
  21. Take Payment
  22. Thank Guests for coming
  23. Clear the table- after guest is gone bus table and reset quickly