Which process is in which phase Flashcards
1
Q
Service Portfolio Management
A
Service Strategy
2
Q
Strategy Management (Strategy Operations)
A
Service Strategy
3
Q
Financial Management
A
Service Strategy
4
Q
Demand Management
A
Service Strategy
5
Q
Service Catalog Management
A
Service Design
6
Q
Service Level Management
A
Service Design
7
Q
Availability Management
A
Service Design
8
Q
Capacity Management
A
Service Design
9
Q
Continuity Management
A
Service Design
10
Q
Information Security Management
A
Service Design
11
Q
Supplier Management
A
Service Design
12
Q
Change Management
A
Service Transition
13
Q
Release and Deployment Management
A
Service Transition
14
Q
Service Asset and Configuration Management (SACM)
A
Service Transition
15
Q
Service Validation and Testing
A
Service Transition
