What Is Management Flashcards
The basics of management
What is the definition of management?
The planning, organising, leading and controlling of human and other resources to achieve org goals effectively and efficiently.
What is the definition of efficiency?
A measure of how well or productively resources are used to achieve a goal.
What is the definition of effectiveness?
A measure of the appropriateness of the goals an org is pursuing and the extent to which the org achieves those goals.
What are Fayol’s four managerial functions?
Planning
Organising
Leading
Controlling
What is the definition of planning?
Identifying and selecting appropriate goals and courses of action.
What is the definition of organising?
Structuring working relationships in a way that allows org members to work together to achieve org goals.
What is the definition of leading?
Articulating a clear vision and energising and enabling org members so that they understand the part they play in achievinf org goals.
What is the definition of controlling?
Evaluating how well an org is achieving its goals and taking action to maintain or improve performance.
What are the three levels of management?
First-line
Middle-line
Top
What do first line managers do?
Supervise non-managerial employees
What do Middle-line managers do?
Supervise first-line managers and allocate resources
What do top managers do?
Establish org goals, decide how departments should interact and monitor the performance of middle managers.
What are the three managerial roles?
Decisional
Informational
Interpersonal
What is involved in the decisional role?
Plan strategy and utilise resources
What is involved in the Informational role?
Obtain and transmit information
