What are Human Factors?

Question 1

Ergonomics definition

Answer 1

Scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data and methods to design in order to optimise human well-being and overall system performance

Question 2

Human factors definition

Answer 2

how humans behave physically and psychologically in relation to particular environments, products, or services.

Question 3

Non-technical skills definition

Answer 3

human factors associated with effective team-working

interpersonal/social and cognitive skills that underpin effective teamwork

Question 4

Compare human factors and ergonomics

Answer 4

synonymous terms about anything that affects the way something (often a human) performs
HFs: behavioural in origin
ergonomics: engineering in origin

Question 5

Human factor model

Answer 5

patient and relatives 
individual (staff)
team (non-technical skills)
task (environment, paperwork, equipment)
organisation (trust)
state (government)

Question 6

Human behaviour model

Answer 6

attitude + norm + control = intent = behaviour

Question 7

Patient behaviour model

Answer 7

(perceived susceptibility + perceived seriousness) + cues to action = perceived threat
(perceived benefits + perceived barriers) + self-efficacy = effectiveness of behaviour
perceived threat + effectiveness of behaviour (+ cues to action) = behaviour

Question 8

What has a big impact on safety?

Answer 8

culture