WGC Flashcards
Areas of Team Masters
Practice Management
Technical
Software
CBP
Admin Correspondence for clients
NOA
ASIC
IAS
Top 5 Challenges
Finding Talent - Staff Staff Retention Client Service/Care Automation Technology
7 Industry Trends
Industry transformation - software Cloud Big Data - insights and analysis Mobile First Social Media Expanding Service Lines Changing Fee Structures - move to fixed fee Attracting right staff
Admin upskill
ABN Applications Activity Statements Aged Debtors ASIC Client Correspondence Client Information Requests Client Invoices Client Meetings MyGov TFN Application Workflow Meeting
Key Services - Service Suite
Business Advisory Corporate Secretarial Estate Planning Private Group Services SMSF Taxation
Workflow Acronyms
AI Awaiting Information C Client Queries DR Division Reallocation IP In Progress NS Not Started P Priority B Bill DR Deadline ECR Engagement Control Register IR In Review O Overdue WS WIP Status
CBP
Xero Blue Xero XPM Hubdoc Practice Ignition Now Infinity SuiteFiles
WGC Philosophy
Attention to Detail Near Enough is not good enough WGCSMT require involvement in decision making WGCSMT devoid involvement 'data processing' Effective Change Management Seek Feedback at every opportunity Ensure ongoing training Amend procedures in conjunction with change Transparency Previous Experience Humility Continual Improvement Big firm approach No nasty surprises Work to skillset
Business Advisory
Financial Reporting Budgeting & Cashflow Succession Planning Business Health Check Family Business Advisory Boards
Corporate Secretarial
Annual Company Statements Company Registers Minutes Resolutions Unit Registers Registration ABN/TFN/GST
Estate Planning
Estate Planning Strategy Aged Care Directive Estate Administration Wills Testamentary Trust Deceased Estates
Private Group Services
Administrative Services Accounts Reconciliation Real Time Reporting Accounts Payable & Receivable Employee & Payroll Management
SMSF
Administration & Taxation Establishment Superannuation Strategic Advice income Stream Management Contributions Fund Rollover
Taxation
Tax Planning Taxation Structuring GST & Indirect Taxes Direct Taxes FBT ATO Dispute Resolution
WGC Values
Client Care Orientation & Commitment Controlled Risk Taking & Steady Wealth Creation Enjoyment - Growth - Fulfillment & Satisfaction Expertise Holistic Approach Openness - Integrity Professional Excellence & Challenge Teamwork & Collaboration
Client Care Charter - Commitment
Commitment - provision of exceptional value add
Commitment - ongoing improvement of processes
Commitment - Delivery timely - Quality Technical Advice
Commitment - Innovative & Progressive Solutions
Client Care Charter - Service
Service - Integrity & Honesty
Service - Efficient, Accurate, Reliable
Client Care Charter - Aim
Aim - Accessibility, provision, accept and respond to client feedback
Client Care Charter - Values
Values - ethics, honesty, integrity
Training Levels
Core
Technical
Advisory
