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2016 Eric > welcome kits > Flashcards

welcome kits Flashcards

1
Q

What are the multi colored A, B, C and D buttons for on the XR2 remote?

A

They provide shortcuts for Help, Scaled Video, Sports app and one-touch delete of your recordings

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2
Q

What website would a customer visit to view purchased content?

A

www.xfinity.com/tv

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3
Q

What website would a customer visit for remote control support for codes, programming and FAQ’s?

A

www.xfinity.com/remotes

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4
Q

For information on parental controls, what website would a customer visit?

A

www.xfinity.com/parentalcontrols

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5
Q

What do the page up and page down buttons do on a legacy remote when watching VOD or recorded content?

A

Skips back or forward 5 minutes

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6
Q

What does the yellow “A” button do on a legacy remote control?

A

Accesses parental controls

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2016 Eric (14 decks)

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