Week 9 - Technology In Warehouse Management Flashcards

1
Q

What are the 4 key technology enablers?

A

• Point solutions
• Best of breed solutions
• Enterprise solutions (ERP)
• Extended enterprise solutions (XES)

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2
Q

Example of warehouse management system

A
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3
Q

Characteristics/benefits of Warehouse management systems (5)

A

• Intelligent management of stored goods
• Optimising warehouse space
• Factorising in special storage rules to maximise the life of goods
• Wireless networks link warehouse staff and forklifts with real-time picking systems
• Orders can be filled faster and more accurately than with manual procedures (OTIF)

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4
Q

What Automatic Identifications Data Capture (AIDC)?

A

AIDC refers to the methods of identifying objects, collecting data about them, and entering that data directly into computer systems (without human involvement)

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5
Q

What are the benefits of AIDC? (5)

A

• Better visibility into location of inventory throughout the distribution chain, and within the warehouse
• Reduced warehouse labour costs
• Reduction in errors - improved accuracy
• Increased throughput
• Improved customer satisfaction

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6
Q

Two examples of AIDC

A

• Barcode
• RFID

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7
Q

What is a barcode? And how do they work? (3)

A

• Is a machine-readable representation of information in a visual format on a surface such as pallet, container etc
• Uniform product code determines how it will look
• To be scanned there must be accurate printing and adequate contrast between the bars and spaces

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8
Q

Characteristics of 2D symbologies (2)

A

• There are a large number of 2D symbologies but matrix codes are the most common (shown in pic)
• 2D symbologies have data storage capabilities of web linkages or images

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9
Q

Evolution from 1D to 3D codes

A
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10
Q

What is radio frequency identification (RFID)?

A

Is an automatic identification method relying on remotely retrieving data using devices called RFID tags

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11
Q

What is an RFID tag?

A

Is an object that can be attached to or incorporated into a product, animal, or person for the purpose of identification using radio waves (active, semi active and passive)

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12
Q

What are the benefits of RFID? (3)

A

• No need for close-tag reading
• High data storage capacity
• High speed data transfer, reading and writing

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13
Q

Example of RFID within warehouse operations (7)

A
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14
Q

Compare RFID and Barcodes interns of:
- Technology
- Line of site
- Read range
- Read rate
- Capabilities
- Interference
- Security
- Human labour
- Cost

A
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15
Q

3 Problems with point solutions

A

• “islands of automations” - systems/processes are only partially automated so system is not holistic. This can lead to inefficiencies, errors and warehouse management being more difficult
• Accentuation fragmentation rather than facilitation integration - difficult to achieve a holistic view of a system
• Have to use best of breed solutions to link point solutions (using middleware)

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16
Q

What is enterprise resource planning?

A

Is a process used by companies that manages and integrates the important parts of their businesses

17
Q

What can Enterprise resource planning (ERP) be used for? (6)

A

• Connecting planing through software
• Purchasing inventory
• Sales
• Marketing
• Finance
• Human Resources

18
Q

Where else can ERP be used? (7)

A
19
Q

Enterprise resource planning (ERP) functions (4)

A

• Accounting
• Invoicing
• Order management
• Inventory management

20
Q

Warehouse management system functions (4)

A

• Order picking and fulfilment
• Inventory tracking
• Shipping and receiving
• Labour management

21
Q

How do WMS and ERP work together?

A

• WMS send inventory updates and order status’ to ERP
• ERP send orders and inventory synchronisation reports

22
Q

Transport management system (TMP) functions (3)

A

• Freight management
• Carrier rating
• Route, mode and carrier optimisation

23
Q

How does ERP and TMS work together? (2)

A

• ERP send orders, item and customer information to TMS
• TMS send shipment information (such as tracking number, carrier, location, costs etc)

24
Q

How do WMS and TMS work together?

A

Both involved in inbound and outbound logistics such as (Cross-docking, local building, palletisation, scheduling etc)

25
Q

Who does web-based ERP interact with?

A

• Suppliers
• Trading partners
• Customers

26
Q

Benefits of web-based ERP (3)

A

• Tightens relationships in the supply chain
• Ability to turn raw data into intelligent business strategies
• Improved customer service

27
Q

What are extended enterprise solutions (XES)?

A

Involves the integration of production plans, schedules, logistics and other real-time supply chain information from the supplier’s supplier to the customer’s customer

28
Q

4 Potential problems with technology

A

• Piecemeal and tactical approach to IT/IS development
• Mergers and acquisitions
• Multiple standards, processes and platforms (internally and across the supply chain
• Tactical approach to integrations

29
Q

Why might Piecemeal and tactical approach to IT/IS development a problem with technology?

A

leads to the introduction of technology without a clear strategy or vision for how it benefits the organisation - leading to inefficiencies of resources, lack of integration,

30
Q

Why might mergers and acquisitions be a problem with technology? (3)

A

• Integration challenges - multiple companies having contrasting ideologies
• Differing data models
• Increased costs to allow for integration

31
Q

Why might a tactical approach to integration be a problem with technology? (3)

A

• Lack of strategic alignment due to focusing too much on immediate problems
• Inefficient use of resources by prioritising short term over long term
• Integration challenges as tactical can have a more individualistic approach

32
Q

When should technology be used?

A

After simplification and as an integral part of supply chain re-engineering

33
Q

2 Factors that influences organisation success

A

• Rapid developments in technology
• An organisations ability to training and recruit the right people to use new technology

34
Q

What is important to ensure technology success?

A

Maximum benefits of technology occur when it is implemented holistically which can enhance competitiveness