Week 9 - Technology In Warehouse Management Flashcards

1
Q

What are the 4 key technology enablers?

A

• Point solutions
• Best of breed solutions
• Enterprise solutions (ERP)
• Extended enterprise solutions (XES)

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2
Q

Example of warehouse management system

A
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3
Q

Characteristics/benefits of Warehouse management systems (5)

A

• Intelligent management of stored goods
• Optimising warehouse space
• Factorising in special storage rules to maximise the life of goods
• Wireless networks link warehouse staff and forklifts with real-time picking systems
• Orders can be filled faster and more accurately than with manual procedures (OTIF)

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4
Q

What Automatic Identifications Data Capture (AIDC)?

A

AIDC refers to the methods of identifying objects, collecting data about them, and entering that data directly into computer systems (without human involvement)

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5
Q

What are the benefits of AIDC? (5)

A

• Better visibility into location of inventory throughout the distribution chain, and within the warehouse
• Reduced warehouse labour costs
• Reduction in errors - improved accuracy
• Increased throughput
• Improved customer satisfaction

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6
Q

Two examples of AIDC

A

• Barcode
• RFID

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7
Q

What is a barcode? And how do they work? (3)

A

• Is a machine-readable representation of information in a visual format on a surface such as pallet, container etc
• Uniform product code determines how it will look
• To be scanned there must be accurate printing and adequate contrast between the bars and spaces

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8
Q

Characteristics of 2D symbologies (2)

A

• There are a large number of 2D symbologies but matrix codes are the most common (shown in pic)
• 2D symbologies have data storage capabilities of web linkages or images

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9
Q

Evolution from 1D to 3D codes

A
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10
Q

What is radio frequency identification (RFID)?

A

Is an automatic identification method relying on remotely retrieving data using devices called RFID tags

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11
Q

What is an RFID tag?

A

Is an object that can be attached to or incorporated into a product, animal, or person for the purpose of identification using radio waves (active, semi active and passive)

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12
Q

What are the benefits of RFID? (3)

A

• No need for close-tag reading
• High data storage capacity
• High speed data transfer, reading and writing

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13
Q

Example of RFID within warehouse operations (7)

A
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14
Q

Compare RFID and Barcodes interns of:
- Technology
- Line of site
- Read range
- Read rate
- Capabilities
- Interference
- Security
- Human labour
- Cost

A
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15
Q

3 Problems with point solutions

A

• “islands of automations” - systems/processes are only partially automated so system is not holistic. This can lead to inefficiencies, errors and warehouse management being more difficult
• Accentuation fragmentation rather than facilitation integration - difficult to achieve a holistic view of a system
• Have to use best of breed solutions to link point solutions (using middleware)

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16
Q

What is enterprise resource planning?

A

Is a process used by companies that manages and integrates the important parts of their businesses

17
Q

What can Enterprise resource planning (ERP) be used for? (6)

A

• Connecting planing through software
• Purchasing inventory
• Sales
• Marketing
• Finance
• Human Resources

18
Q

Where else can ERP be used? (7)

19
Q

Enterprise resource planning (ERP) functions (4)

A

• Accounting
• Invoicing
• Order management
• Inventory management

20
Q

Warehouse management system functions (4)

A

• Order picking and fulfilment
• Inventory tracking
• Shipping and receiving
• Labour management

21
Q

How do WMS and ERP work together?

A

• WMS send inventory updates and order status’ to ERP
• ERP send orders and inventory synchronisation reports

22
Q

Transport management system (TMP) functions (3)

A

• Freight management
• Carrier rating
• Route, mode and carrier optimisation

23
Q

How does ERP and TMS work together? (2)

A

• ERP send orders, item and customer information to TMS
• TMS send shipment information (such as tracking number, carrier, location, costs etc)

24
Q

How do WMS and TMS work together?

A

Both involved in inbound and outbound logistics such as (Cross-docking, local building, palletisation, scheduling etc)

25
Who does web-based ERP interact with?
• Suppliers • Trading partners • Customers
26
Benefits of web-based ERP (3)
• Tightens relationships in the supply chain • Ability to turn raw data into intelligent business strategies • Improved customer service
27
What are extended enterprise solutions (XES)?
Involves the integration of production plans, schedules, logistics and other real-time supply chain information from the supplier’s supplier to the customer’s customer
28
4 Potential problems with technology
• Piecemeal and tactical approach to IT/IS development • Mergers and acquisitions • Multiple standards, processes and platforms (internally and across the supply chain • Tactical approach to integrations
29
Why might Piecemeal and tactical approach to IT/IS development a problem with technology?
leads to the introduction of technology without a clear strategy or vision for how it benefits the organisation - leading to inefficiencies of resources, lack of integration,
30
Why might mergers and acquisitions be a problem with technology? (3)
• Integration challenges - multiple companies having contrasting ideologies • Differing data models • Increased costs to allow for integration
31
Why might a tactical approach to integration be a problem with technology? (3)
• Lack of strategic alignment due to focusing too much on immediate problems • Inefficient use of resources by prioritising short term over long term • Integration challenges as tactical can have a more individualistic approach
32
When should technology be used?
After simplification and as an integral part of supply chain re-engineering
33
2 Factors that influences organisation success
• Rapid developments in technology • An organisations ability to training and recruit the right people to use new technology
34
What is important to ensure technology success?
Maximum benefits of technology occur when it is implemented holistically which can enhance competitiveness