Week 9 Flashcards

1
Q

place

A

making G&S available in the right quantities and locations

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2
Q

marketing channel

A

individuals and firms involved in the process of making G&S available for use or consumption by consumers or industrial users

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3
Q

consumer benefit

A

having the G&S that you want, when you want them, where you want them, and in the form that you want

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4
Q

intermediaries

A

make selling G&S more efficient as they minimize the number of contacts needed to reach a target market

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5
Q

intermediary

A

any intermediary between manufacturer and end-user markets

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6
Q

agent or broker

A

any intermediary with legal authority to act on behalf of the manufacturer

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7
Q

wholesaler

A

an intermediary who sells to other intermediaries, usually to retailers; usually applies to consumer markets

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8
Q

retailer

A

an intermediary who sells to consumers

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9
Q

distributor

A

an imprecise term, usually used to describe intermediaries who perform a variety of distribution functions, incluidng selling etc.

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10
Q

dealer

A

an even more imprecise term that can mean the same as distributor, retailer, wholesalers

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11
Q

direct channel

A

producer and final consumer deal directly with one another (no one in-between)

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12
Q

indirect channel

A

intermediaries are involved in the distribution of G&S

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13
Q

dual distribution

A

reach buyers by employing two or more different types of channels

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14
Q

strategic channel alliances

A

kraft distributes starbucks and mccafe coffees in grocery stores

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15
Q

multichannel marketing

A

blending of different communication and delivery channels that are mutually reinforcing in attracting, retaining, and building relationships with consumers

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16
Q

cross-channel shopper

A

researches online and purchases at a retail store

17
Q

vertical marketing system

A

professionally managed and coordinated marketing channels designed to achieve channel economies and maximum marketing impact. encourage collaboration, shared responsibility, and partnerships

18
Q

factors affecting channel choice

A

market, product, company

19
Q

vertical conflict

A

between different channel levels (pepsi VS loblaws)

20
Q

horizontal conflict

A

between members at the same level (loblaws VS Sobeys)

21
Q

channel captain

A

coordinates, directs and support other channel members

22
Q

market exposure strategies

A

intensive, selective, exclusive

23
Q

forms of ownership

A

independent retailers, corporate chains, contractual systems

24
Q

level of service

A

self-service, limited service, full-service

25
Q

merchandise line

A

depth (assortment) of line (limited-line/specialty outlets)
breadth (variety) of line (general merchandise, scrambled merchandise, hypermarkets/superstores)

26
Q

wholesaling

A

merchant wholesalers, agents and brokers, manufacturer’s branches and offices