Week 6 & 7 Flashcards
Passive innovation resistance
Consumers show initial resistance to change
Passive: love for equilibrium
Active: attitude towards new product
Marketing steps
- Marketing research
- Choosing a value proposition
- Construct and integrate marketing program
- Build profitable relationship and customer delight
- Capture value from customer
Maslow’s hierarchy of needs
Self-actualization
Esteem (status symbol)
Belongings and love
Safety
Psychological
3 levels of product
- Core
- Actual
- Augmented
Marketing basics
Segmentation: divide the total market into smaller segments
Targeting: select segments to enter
Positioning: position the market offers in the customers mind
Differentiation: differentiate the market offering to create superior product value for customers
Brand developing
Creating brand
Brand stretching
Brand extension
Co-branding
Brand stretching vs brand extension
stretching is a new market while extension is the same market
Strategies how to price
Cost-based
Competitor oriented
Market-led
Strategies evolution of price
Skimming: high price and decreasing
Penetration: low price and increaing
When to do which pricing strategy
High promotion high price: rapid skimming
High promotion low price: rapid penetration
Low promotion high price: slow skimming
Low promotion low price: slow penetration
Demi-Moore’s law
Markets are hesitant to new things because they like balance and equilibria
Challenges innovations
- Unravel status quo
- Create a new status quo
Successful go-to-market campaign
- Reason back from endgame
- Complement power plays
- Incentives to benefits, delivery and consumers
- Preserve flexibility
Passive resistance solution
- Mental stimulation
- Benefit comparison
Cognitive styles for staying at status quo
- routine lovers
- Cognitive rigidity
- emotional reaction
- short term focus