Week 5b- social interactions

Question 1

Social Interaction

Answer 1

the process by which people act & react in relation to others; seemingly insignificant forms of social actions are important: routines give structure to what we do, individuals shape reality through interaction, reflects larger social systems and intuitions are NON- VERBAL i.e facial expressions, hand movements and body positions

Question 2

Personal Space

Answer 2

>18"- intimate space 
18"-4'- personal 
4'-10'- social 
10'-22'- public  
Age, gender, kind of relationship and social class; shape allocation of personal space

Question 3

Micro- theories of interaction

Answer 3

Cooley- looking at the glass self and Goffman- presentation of the self

Question 4

Cooley- Looking at the glass self

Answer 4

we imagine how we present ourselves to others, we imagine how others evaluate us, we develop some sort of feelings about ourselves such as respect/shame as a result of these impressions
NOT BASED on what people actually think of us but perceptions of how others view us

Question 5

Goffman- presentation of the self

Answer 5

how do people present themselves? manage the self?
impression management- altering of the presentation of the self in order to create distinctive appearances & to satisfy particular audiences

Question 6

Goffman- dramaturical analysis

Answer 6

study of social interaction in terms of theatrical performance. The script that people follow to control how others see them; front vs. back stage

Question 7

Face work

Answer 7

efforts to maintain the proper image and avoid embarrassment in public

Question 8

Goffman- the toe (and heel) of the white collar work (corporate world)

Answer 8

“toe”- create a demand for service and then deliver it, Goal: generate sales, trust, good will, loyalty
Emotion work: smile, softness, friendliness. inflate customers ego/ status

Question 9

Goffman- (the toe) and heel of the white collar work

Answer 9

“heel”- goal: collect money

emotion work: raised voice, threats, bad will, deflate customers ego/ status

Question 10

Ethnomethodolgy (Garfinkel)

Answer 10

the study of the way which people make sense of their everyday surroundings. Interested in disturbing the normal situations of interactions to uncover taken-for-granted rules

Question 11

Apply Ethnomethodolgy

Answer 11

open-ended or in-depth interviews, participant observation, video taping, documentary and ethnomedological experiments; often called breading experiments

Question 12

What affects social interactions?

Answer 12

Status and Roles

Question 13

Status

Answer 13

A social position that an individual occupies, Defines who and what we are in relation to others

Question 14

Roles

Answer 14

behaviour expected of someone who holds a particular status. Role performance varies according to personality

Question 15

Role set

Answer 15

number of roles attached to a single status

Question 16

Status and role

Answer 16

“role” is what the doctor does (or is expected to do), while status is what the doctor is. people occupy status, people perform roles