week 5 - lecture 11 Flashcards

1
Q

characteristics of social artificial agents

A
  1. social presence (interactive potential, language and conversation, social affordances, identity)
  2. sentience (motivation, empathy, cognition, subjectivity, drive to bond)
  3. agency (ability to sense the environment and act upon it, self control, decision making, autonomy)
    embodiment (material presence, physical affordances, appearance, likeness)
  4. purpose & functions (assistve, educational, social companionship, hospitality, service & entertainment)
  5. embodiement
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2
Q

how to build social artificial agents

A
  1. user’s perspective
    - perceived sentience, agency, social presence
    reaction (cognitive-effective)
    - engagement & acceptance
    - perceived realism
    - subjective relevance
  2. design features
    - embodiment
    - features
    - signaled sentience, agency, social presence
  3. context
    - audience demographics
    - interaction goal
    - environment
    - ethics & legality
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3
Q

4 types of involvements of robots

A
  1. factory & industrial robots
    - task-driven control & supervision
    - assembly robots
    - mining robots
  2. cobots (collaborative robots)
    - task-driven interaction
    - surgical robots
    - engineering robots
  3. social robots
    - relationship-driven interaction
    - robot pets
  4. social assistive robots
    - task & relationship-driven interaction
    - robot tutors
    - robot caregivers
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4
Q

3 different types of application fields

A
  1. healthcare
  2. education
  3. hopsitality, service and entertainment
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5
Q

roles, frequent target users, value & benefits and concerns of healthcare robots

A

roles: assistive, monitoring, companionship and well-being and health self-management
frequent target users: children, elderly and clinical populations

value & benefits
- mitigate personnel & resources shortage
- increase level of attention
- promote treatment adherence
- associated with improvements in health and well being
concerns
- fear of loss of human contact
- infantilization
- deception & privacy

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6
Q

roles, frequent target users, value & benefits and concerns of educational robots

A

roles: tutors & co-teachers, peers and learners
frequent target users: children, adults

values and benefits
- mitigate personnel & resources shortage
- facilitate classroom management
- provide alternative learning experiences
- promote engagement & enjoyment
- improve learning outcomes
concerns
- fear of loss of human contact
- artificial agents handle unpredictability and chaos poorly
- physical hazards (malfunction or abuse)
- enabling undesirable behavior (bullying)
- agent inflexibility not suitable for education
- toy or educational device?

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7
Q

roles, frequent target users, value & benefits and concerns of hospitality, service and entertainment robots

A

roles: host & guidance, customer service, waiters
target users: anyone

value and benefits:
- in-between machine
- novelty & user engagement
- can promote self-disclosure, increase sense of intimacy and connectedness
- can get away with violations to social rules
concerns
- fear of loss of human contact
- artificial agents handle unpredictability and chaos poorly
- physical hards (malfunction or abuse)
- can get away with violations to social rules

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8
Q

bias in decision making systems

A

biased, unfair predictive data analytics in business, healthcare can erode public liberties and rights

decision making process opaque (niet duidelijk), no accountability

bias can be learned from programmer

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9
Q

the 5 practical concerns artificial agents

A
  1. privacy and surveillance
    - AI facilitates collection of analysis of personal, sensitive data
    - social interaction with artificial agents as additional data source: personal, sensitive facts can be released to social agents
  2. lack of transparency
    - machine learning and algorithmic principles opaque to designers, programmers and users
  3. automation & employment
    - productivity gains → fewer humans are required for the same output
  4. legality
    social and civil rights for artificial agents?
    laws and regulations for human artificial intelligence
  5. physical hazards
    psychosocial risk factors
    agent-caused injuries and damages
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10
Q

the problem of honesty vs realism of social artificial agents

A
  • humans attribute mental properties to objects, and empathize with them, especially when the outer appearance looks like real humans
  • this can be used to deceive humans intro attributing more intellectual or even emotional significance to robots or AI systems than they deserve
  • few constraints of ethics and law apply to robot
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11
Q

3 field were you could discuss if robots are better than humans

A
  1. military and kill-bots
  2. relationship and sex-bots
  3. human agents LTRs
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12
Q

pros, cons and main concerns of military and kill-bots

A

pros
- people don’t need to fight anymore
- military robots might be more accurate, causing less c- ollateral damage
increased defensive capabilities without compromising population
- reduces costs and effort
cons
- robots not constrained by compassion or empathy
- trivializes killing and war
- robots deal poorly with chaos and ambiguity
main concerns
- a steady increase in the intergotian of AI in military systems is likely
- arms-race: significant international competition in military AI. Those risks are:
- ethical: humanitarion implications
- strategic: increase war likelihood, conflict escalation and malicious actor proliferation
operational: reliability, fragility and security of AI systems

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13
Q

pros, cons and main concerns of relationship and sex-bots

A

pros
- can satisfy social, affective and physical needs not otherwise fulfilled
- provide an outlet for socially unacceptable or illegal tendencies
- could provide a safe therapeutic environment
- entertainment and novulty
cons
- might encourage acting out unacceptable, illegal tendencies
- trivialized intimacy and human connection
- might provide a ‘sandbox’ environment to train unacceptable, illegal practices
- may lead to physchological damage
main concerns
- a steady increase in the development, sophistication is ongoing
- market-race: high consumer deman, and it’s increasing
- potential to promote and normalize psychological and behavioral deviations
- potential to discourage/replace human-human interaction
compromise notions of consent, aesthetics and social exchange

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14
Q

pros, cons and main concerns of human-agents LTRs

A

pros
- can satisfy needs not otherwise fulfilled
- support non-traditional relationship preferences
- alternative for those not satisfied with human-human relationships
cons
- not a real relationship (unbalanced)
- trivializes relationships
- loss of humanity and human connection
- deterioration of social and interpersonal skills
main concerns
- amplify and normalize anti-social tendencies
- market-race: high consumer demand, and it’s increasing
- potential to promote and normalize psychological and behavioral deviations
- potential to discourage/ replace human-human interaction
- social impact: reduced birth-rates, socialization and community building

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15
Q

2 ways that create toxic relationships

A
  1. abuse & exploitation
  2. deception and manipulation
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16
Q

pros, cons and main concerns about abuse & exploitation to robots

A

pros
- under controlled conditions can serve as safe outlet for aggressive impulses
- can serve as ‘sandbox’ environment to train impulse-control
cons
- can be hazardous
- can distort relationships and interpersonal interaction
- can be seen as endorsing aggression and abuse
main concerns
- can normalize aggression and abuse
- endorses dehumanization as justification for abuse
- behavior transfer to human-human interactions
- deterioration of interpersonal skills

17
Q

pros, cons and main concerns about deception and manipulation to robots

A

pros
- can be used to increase realism, engagement and enjoyment in users
- has been shown to increase perceived sentience and agency in artificial agents
- can be used to exert positive influence and promote beneficial social change
cons
- normalized deception
- can promote misinfo and fake news
- compromise credibility and trust in technology
- persuasive power can be abused
main concerns
- as robots increases in sophistication, they become increasingly effective at lying and deceiving
- can compromise overall trust in media and technology
- can lead to aggression and abuse in human-agent interaction
- personal data used to maximize profit by exploiting social interaction