Week 5- Contract terms and legislative control of unfair terms Flashcards

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1
Q

Facts and significance of L’estrange v Gracob 1934?

A

Facts- the plaintiff had purchased a slot machine (cigarettes) for her café, for which the vendor had contractually excluded ‘Any express or implied, condition, statement of warranty, statutory or otherwise is expressly excluded’. The vending machine did not work, and the claimant sought to reject it under the Sale of Goods Act for not being of merchantable quality. The plaintiff wanted damages for breach of an implied warranty that the machine was fit for the purposes for which it was sold. The exclusionary clause was written in faint small print which prevented the plaintiff from realising it, although there was no evidence of actual misrepresentation by the defendants.

Significance- Had to be contended whether the clause excluding all warranty was part of the contract. The document signed here was headed “sales agreement”, and she could not avoid the application of such a contract just by pleading that she did not read the document properly; it was regrettably small print but nonetheless she had signed it
Scrutton LJ: “In an ordinary case, where an action is brought on a written agreement which is signed by the defendant, the agreement is proved by proving his signature, and, in the absence of fraud, it is wholly immaterial that he has not read the agreement and does not know its contents.”
- “When a document containing contractual terms is signed, then, in the absence of fraud, or, I will add, misrepresentation, the party signing it is bound, and it is wholly immaterial whether he has read the document or not.”

This rule remains good law, although in modern day contexts, it is often done digitally.

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2
Q

What qualifications are added to the signature rule?

A

Reasonably obvious that it was intended to have contractual implications

Procured under fraud or duress or misrepresentation doesn’t allow defendant to rely on these terms

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3
Q

Facts and significance of Curtis v Chemical cleaning co 1951?

A

Facts- The plaintiff took her wedding dress to a cleaner’s and was asked to sign a form which she was told excluded liability for damages to beads. However, it actually excluded liability for all damage caused however, and the dress was returned badly stained.

Significance- Whilst in L’Estange the signing of a form which otherwise does not appear to be a contract of sale can be valid, even where the Plaintiff fails to make themselves aware of its contents, misrepresentation as to the contents of the contract by the defendant, or fraud, will void any such contract. The defendant could not rely on this exclusionary clause as it was falsely portrayed to the plaintiff.

  • Any behaviour by words or conduct can amount to false representation if it is capable of misleading the existence of extent of misrepresentation; this misrepresentation fell short of fraud but nonetheless it superseded the signature rule.
  • Somervell LJ: “What was conveyed to the plaintiff, in my view, was that there were certain risks, in this case beads and sequins, which the defendants were not prepared to accept. She was asked to sign this document and she thought that its purpose was to exempt them from liability for beads and sequins, and that alone. That, I think, plainly is a misrepresentation.”

LJ Denning: “In my opinion any behaviour, by words or conduct, is sufficient to be a misrepresentation if it is such as to mislead the other party about the existence or extent of the exemption. If it conveys a false impression, that is enough. If the false impression is created knowingly, it is a fraudulent misrepresentation; if it is created unwittingly, it is an innocent misrepresentation; but either is sufficient to disentitle the creator of it to the benefit of the exemption.”

The above two cases show that, unless fraud or misrepresentation of a term of contract is made out, a failure to read a term of contract will not negate a signature which otherwise would prove assent to all terms contained within the contract.

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4
Q

What is the reasonable notice rule?

What is required?

A

Incorporating written terms through notice- Written terms within a contract must 1) be given before or at the time of the contract being concluded 2) be contained within a document intended to have contractual effect 3) reasonable steps must have been taken to advert the contracting parties to the terms- subjective knowledge of the claimant is irrelevant/

Sufficient notice that a reasonable person would have been aware of the notice of the terms

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5
Q

Facts and significance of Olley v Marlborough Court ltd 1949?

A

Facts- The hotel had failed to incorporate a notice which attempted to exclude liability for lost or stolen property in the hotel, because the contract was made at the front desk, but the notice was provided in the rooms of the hotel. The plaintiff’s furs were stolen, but they weren’t aware of the term until they entered their room and saw the notice.

Significance- representation of a term can’t be made after a contract comes into existence and be enforced as part of the original contract. The disclaimer could not be relied upon by the hotel; the hotel may hope that the plaintiff is bound by the notice retrospectively, but they must further express their agreement to this, which is rare.
“The only other point in the case is whether the hotel company are protected by the notice which they put in the bedrooms, “The proprietors will not hold themselves responsible for articles lost or stolen, unless handed to the manageress for safe custody.” The first question is whether that notice formed part of the contract. Now people who rely on a contract to exempt themselves from their common law liability must prove that contract strictly. Not only must the terms of the contract be clearly proved, but also the intention to create legal relations – the intention to be legally bound – must also be clearly proved. The best way of proving it is by a written document signed by the party to be bound. Another way is by handing him before or at the time of the contract a written notice specifying its terms and making it clear to him that the contract is on those terms. A prominent public notice which is plain for him to see when he makes the contract or an express oral stipulation would, no doubt, have the same effect. But nothing short of one of these three ways will suffice.”

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6
Q

Facts and significance of Thornton v Shoe lane parking 1971 regarding onerous and unusual terms being incorporated?

A

Facts- the plaintiff drove his car into a new automatic car park which he’d never been to before. A notice gave all the costs of tickets, as well as a notice that cars were “parked at their own risk”; the ticket which the plaintiff was provided said it was “subject to conditions”, which were contained opposite the ticket machine, expressed as 8 long terms in which one said that the garage were not responsible for injury to customers. The plaintiff was involved in an accident in the garage whereby he was injured.

Significance- held on appeal that the garage was liable for the damages because the garage had not done what was reasonable to make customers aware of the terms excluding liability for injury, due to the onerous and unusual term which sought to be relied upon.
Lord Denning: “None of those cases has any application to a ticket which is issued by an automatic machine. The customer pays his money and gets a ticket. He cannot refuse it. He cannot get his money back. He may protest to the machine, even swear at it. But it will remain unmoved. He is committed beyond recall. He was committed at the very moment when he put his money into the machine. The contract was concluded at that time. It can be translated into offer and acceptance in this way: the offer is made when the proprietor of the machine holds it out as being ready to receive the money. The acceptance takes place when the customer puts his money into the slot. The terms of the offer are contained in the notice placed on or near the machine stating what is offered for the money. The customer is bound by those terms as long as they are sufficiently brought to his notice before-hand, but not otherwise. He is not bound by the terms printed on the ticket if they differ from the notice, because the ticket comes too late.”
“Mr. Machin admitted here that the company did not do what was reasonably sufficient to give Mr. Thornton notice of the exempting condition. That admission was properly made. I do not pause to inquire whether the exempting condition is void for unreasonableness. All I say is that it is so wide and so destructive of rights that the court should not hold any man bound by it unless it is drawn to his attention in the most explicit way.”

In this case, the imposition of special and unusual terms are to be judged in the circumstances as to whether the defendant has reasonable undertaken the job of making the consumer aware of such terms of exclusion.

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7
Q

Facts and significance of Interfoto picture v stiletto visual programme 1988?

Reliance on Lord Denning’s red-hand rule.

A

Facts- defendants ordered photographic transparencies from the claimants, not having dealt with them before. The claimants duly sent them 47 transparencies, together with a delivery note which contained a number of conditions. Condition 2 stated that a holding fee of £5 per day was payable for every day the transparencies were kept in excess of 14 days. The defendants put the transparencies to one side and forgot about them. They eventually returned them after approximately one month. The claimants then sent the defendants an invoice for £3,783.50, which the defendants refused to pay.

Significance- Dillon LJ held that particularly onerous or unusual terms were not held to have been incorporated into the contract unless it was given special notice/ attention.
Bingham LJ held too that the clause was not valid as well “whether it would in all the circumstances be fair (or reasonable) to hold a party bound by any conditions… of an unusual and stringent nature… The defendants are not to be relieved of that liability because they did not read the condition, although doubtless they did not; but in my judgment they are to be relieved because the plaintiffs did not do what was necessary to draw this unreasonable and extortionate clause fairly to their attention.” Further policy reasons made out by Bingham related to ‘fair dealing and showing up your cards’.
-The defendants were entitled to a £3.50 per week per holding of the transparencies.
It must therefore be proved by the contracting party looking to incorporate such an usual clause has fairly and reasonable brought this to the attention of the other party- disputable because, as a business entity, it may be reasonably expectable that they would advert themselves to all such clauses in the contract of sale.

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8
Q

What is the course of dealing doctrine?

A

That from previous dealings between companies, you ought reasonably to be aware of the particular terms upon which I deal, even though you have not signed them nor have been given notice of.

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9
Q

Facts and significance of McCutcheon v MacBrayne regarding course of dealings in the absence of notice?

A

Facts- a ferry belonging to the defendants sank and the claimant’s car was lost. In the resulting action by the claimant, the defendants sought to rely on an exclusion clause contained in a risk note which, contrary to their usual practice, they had not asked the claimant’s brother-in-law (who made the arrangement for the shipping of the claimant’s car) to sign.

Significance- it was held that a failure to ask for a written contract accepting an exclusion of liability was contrary to regular practice; the risk note was not signed, so the defendants could not rely on the exclusion of liability for damage to property.

Lord Reid: “The only other ground on which it would seem possible to import these conditions is that based on a course of dealing. If two parties have made a series of similar contracts each containing certain conditions, and then they make another without expressly referring to those conditions it may be that those conditions ought to be implied. If the officious bystander had asked them whether they had intended to leave out the conditions this time, both must, as honest men, have said “of course not”. But again, the facts here will not support that ground. According to Mr. McSporran, there had been no consistent course of dealing ; sometimes he was asked to sign and sometimes not. And, moreover, he did not know what the conditions were. This time he was offered an oral contract without any reference to conditions, and he accepted the offer in good faith.

Strict approach by Lord Devlin, has been criticised- Lord Devlin imposed a higher test for incorporated terms via course of dealing, requiring that consistent and regular dealings will only assist the defendant where there is actual subjective knowledge of the terms for the plaintiff during all these previous dealings, only then may it be incorporated as part of the contract by course of dealing.

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10
Q

What 4 ways can terms be implied?

A

1) Statute- can instigate legislation which provides implied terms for contracts, as done in the sale of goods act and CRA 2015. They rest on policy rather than party intention
2) By custom- contracts may incorporate custom in the market, trade or locality of which the contract is relevant to, unless the custom is inconsistent with express terms of the contract.
3) Terms implied by common law: 1) terms implied in fact, which means that the term is being “implied as a matter of fact to give effect to what the court perceives to be the unexpressed intention of the parties.” 2) implied in law- implied into all contracts of a particular type eg contracts of employment or contracts between landlords and tenants.
4) Implied in fact to give effect to the objective intention of the parties.

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11
Q

S12-15 of the Sales of Goods act- what implied terms do each section set out?

A

It is an implied condition of a contract for the sale of goods that the seller has the right to sell the goods (s 12(1)) and there is an implied warranty that the goods are free from charges or incumbrances in favour of third parties (s 12(2)). There is also an implied condition that goods sold by description shall correspond with the description (s 13(1)) and that goods sold by sample shall correspond with the sample (s 15). In the case of a seller who sells goods in the course of a business, there is an implied condition that the goods supplied under the contract are of satisfactory quality (s 14(2)), except in relation to defects drawn to the buyer’s attention before the contract was concluded or, in the case where the buyer examines the goods, as regards defects which that examination ought to reveal (s 14(2C)). Finally, where the seller sells goods in the course of a business and the buyer makes known to the seller any particular purpose for which the goods are being bought, there is an implied condition that the goods supplied under the contract are reasonably fit for that purpose (s 14(3)). The function of these implied terms is not to give effect to the intention of the parties but to provide some protection for the expectations of purchasers, particularly, in the case of the Consumer Rights Act 2015, consumer buyers.”

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12
Q

In a non-consumer contract, how does a seller exclude liability for implied terms?

How does this differ to those attempts to exclude liability for implied terms under consumer contracts?

A

s6(1)(a) of the UCTA 1977 can be invoked to exclude the implied terms arising under the Sale of goods act if the term satisfied a requirement of reasonableness.

Per section 31(1)(a) of the CRA 2015, , a term of contract to supply a good is not binding on a consumer to the extent that it would exclude or restrict a traders liability arising under… s9 (goods to be of satisfactory quality- an implied term under the same act)

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13
Q

Liverpool CC v Irwin 1977 facts and significance regarding implied terms implied by law?

A

Facts- Three 15-storey tower blocks were built in Everton, Liverpool in 1966. Each had 70 units, a stairwell, two lifts, and a rubbish chute. Mr and Mrs Irwin were tenants from July 1966. The common parts were vandalised, the lifts did not work, the stair lights failed, the chute was blocked, lavatory cisterns blocked and overflowed. The blocks became nicknamed “The Piggeries”. The tenants, conducting a rent strike, refused to pay rent. In an action by the council to eject them, they counterclaimed that the council was in breach of a duty to keep the common parts of the estates in decent repair.

Significance- The court implied a term of expectation to use reasonable care in maintaining the common areas of the property, although this duty was not breached. It was implied as a matter of law due to the relationship between landlord and tenant.
Lord Denning MR-“But it is certainly an implied obligation to use reasonable care. It was distinctly so held by Lush J. in Dunster v Hollis [1918] 2 KB 795 , and his ruling has never been doubted since. It has been accepted by all the textwriters and by the Law Commission [Report on Obligations of Landlords and Tenants (Law Com. No. 67)], paragraph 114 (c). In the latest edition of Woodfall, Landlord and Tenant, 27th ed. (1968), p. 657, it is stated thus:
“Where the lessor retains in his possession and control something ancillary to the premises demised, such as a roof or staircase, the maintenance of which in proper repair is necessary for the protection of the demised premises or the safe enjoyment of them by the tenant, the lessor is under an obligation to take reasonable care that the premises retained in his occupation are not in such a condition as to cause damage to the tenant or to the premises demised.”
That proposition has been accepted for nearly 60 years: and I am surprised to hear it now said that the landlord is under no contractual obligation to the tenant at all. Seeing it so plainly existed before 1957, I do not think that the OLA 1957 (which cleared up the law of tort) took away this contractual obligation. The only question to my mind is the extent of the obligation.”
What this shows is that the test, where a court seeks to imply a term by a matter of LAW, is less stringent and depends on the courts view on the relationship between the parties eg landlord and tenant, and based off of this relationship, WHETHER IT IS REASONABLE TO IMPLY SUCH A TERM IN ALL CONTRACTS OF THIS TYPE (GOVERNING THIS RELATIONSHIP)

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14
Q

What are the requirements for the test for a term implied by fact as Per Lord Simon?

Which two are tests- 2 and 3

A

1) It must be reasonable and equitable (the term, not the result) 2) It must give business efficacy to the contract 3) it must be so obvious that it ‘goes without saying’ 4) it must be capable of clear expression 5) it must not contradict any express term of the contract

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15
Q

Why must the test be somewhat strict in implying terms as a matter of fact?

A

It is one thing to construe the words which have been used in the contract in a particular way, but quite another to imply words that a court believes they have accidentally omitted from the contract.

It is tempting to imply terms just because a more advantageous outcome could be achieved.

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16
Q

Facts and significance of The Moorcock 1889 regarding implied terms of fact?

A

Facts- The ship owners of the Moorcock contracted for a space at the docks to unload their cargo. Their ship was damage when the hull hit a ridge, as a result of the tide going down. It was contended whether there was an implied term of warranty for damage to the ship by the harbour operators.

Significance- It was found in favour of the ship owner that the defendants should have taken reasonable steps to ascertain the condition of the riverbed by the jetty; had they done so, they would have realised the very hard ridge which damages the vessel. and could have warned the plaintiffs. The claimant claimed for an implied term that the owner would take reasonable care with regards to the jetty, and they had breached this obligation.
. An implied term may be “necessary to give the transaction such business efficacy as the parties must have intended”.
Bowen LJ said:
“In business transactions such as this, what the law desires to effect by the implication is to give such business efficacy to the transaction as must have been intended at all events by both parties who are business men; not to impose on one side all perils of the transaction, or to emancipate one side from all the chances of failure, but to make each party promise in law as much, at all events as it must have been in the contemplation of both parties that he should be responsible for in respect to those perils or chances.

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17
Q

What does Lord Hoffmann suggest the test for business efficacy/ implied terms in Belize v Belize?

What is the starting point for this question?

A

“There is only one question: is that what the instrument, read as a whole against the relevant background, would reasonably be understood to mean?” NOT WHETHER THIS IS RESULTS IN A MORE REASONABLE OUTCOME

“The most usual inference is that nothing is to happen… the loss lies where it falls”

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18
Q

What is the more modern approach/ understanding of of implied terms by fact following Marks and Spencers v BNP Paribas 2015- how does Lord Neuburger dispute Lord Hoffmann’s approach in Belize v Belize?

Why does Lord Neuberger call it “characteristically inspired discussion” rather than “authoritative guidance on the law of implied terms”?

A

-Parties should contract in an express clause of repayment in future to avoid uncertainty.
“The Supreme Court analysed in detail Lord Hoffmann’s influential comments in Attorney General of Belize v Belize Telecom Ltd [2009] WLR 1988 where he suggested that the process of implying terms into a contract was part of the exercise of the construction, or interpretation, of the contract.

Lord Neuberger cast doubt on those comments treating them as a “characteristically inspired discussion rather than authoritative guidance” on the law of implied terms.
Lord Neuberger’s key point was that the express terms of a contract must be interpreted before one can consider any question of implication. It is only after the process of construing the express words is complete that the issue of an implied term falls to be considered. Until one has decided what the parties have expressly agreed, it is difficult to see how one can set about deciding whether a term should be implied and if so what term.” (rejecting Hoffmanns approach to implied terms).

The test for implying terms, following marks and Spencers, is therefore the test for “business necessity”, and whilst reasonableness or fairness of the term, rather than the outcome, are necessary conditions of this, they are not sufficient. The question asked is “whether, without the term, the contract would lack commercial or practical coherence” or whether the implication is necessary to make the contract work.” The term must be necessary so that the presumed intentions of the contracting parties can be met, rather than the courts attempting to dictate what the contract should do; the court are not required to make the contract but enforce it where contracting parties fail to do so, which is why the implied term should “go without saying”, to prevent an artificial construction of a contract by the courts. The test applies for implications as a matter of fact, not law.

19
Q

Facts of Marks and Spencers v BNP Paribas?

A

Facts- The case concerned a tenant’s break right in a lease. Marks & Spencer was the tenant and BNP Paribas and another, its landlords. The break right had pre-conditions to its successful exercise including that there were no rental arrears. The rent under the lease was payable yearly and proportionately for any part of a year by equal quarterly instalments in advance on the usual quarter days.
The tenant exercised its right under the break clause to terminate the lease on 24 January 2012, having previously paid the full quarter’s rent due on 25 December 2011. The tenant’s break was successful, and the lease terminated on 24 January 2012.
The issue was whether the tenant could recover from the landlords the apportioned rent in respect of the period beyond expiry of the lease from 24 January to 24 March 2012. There was no express lease obligation for the landlords to refund the apportioned rent.

20
Q

Even after the case of Marks and Spencers, what tests are given?

What criticisms are there, and why is Lord Hoffmann’s single question test somewhat useful?

A

Whether the contract lacks business efficacy without the implied term and whether it goes without saying

Who is to decide which outcome is more efficacious, it involves a value judgement- which is why the objective test from Lord Hoffmann of what a reasonable person in the position of the party would have expected the contract to have meant is important in solving this question.

21
Q

What impact has Wells v Devani had on the interpretation of implied terms?

Why were implied terms not implemented here?

A

Significance- SC overturned the CA and re-instated the decision of the trial judge, holding in favour of Devani; there was no need to imply a term into the contract because a binding oral agreement had already been reached. The uncertainty that Mr wells professed invalidated the contract (with regards to the point in the sale of the flats which would trigger the payment of commission) did not assist the plaintiff, and the oral agreement was perfectly valid.
“The Court of Appeal held that the power to imply a term into a contract only arose once a contract had been concluded. As the trigger event for payment of commission had not been agreed and this was of fundamental importance there was no such concluded agreement. The Court of Appeal held that they could not imply a term into a defective contract in order to make it legally binding. Therefore, no commission was owed.
The Court had no doubt that the parties intended to create legal relations and that Mr Wells understood that Mr Devani would be entitled to commission at 2% plus VAT. Although there was no express agreement on the precise event that would trigger payment of the commission, the Supreme Court considered the nature of such transactions and held that it was usual and the parties’ intentions for the commission to be paid upon completion”.
-The only sensible understanding of what was offered by Devani was that 2% plus VAT was payable upon each house which Devani sold for Wells. There was no need to imply a term because this was sufficiently clear from the contract; clearly the 2% is payable when each flat is sold, and that is in line with the general nature of commission payment.

22
Q

What are the facts of Wells v Devani?

A

Facts- Whether or not commission was payable upon the sale of Mr Wells flats by Devani, as Mr wells contended that it was unclear at what point commission was agreed as being payable; the two were first in contact over the phone, where Devani claimed to have set out his terms, of 2% commission plus VAT. They agreed the actual commission, but D said that they had not agreed the trigger for the payment of the commission.

23
Q

How does the ambit of the legislative control undertaken by the UCTA differ to that of the CRA?

What is a non-consumer contract?

A

The UCTA’s legislative control over terms broadly only applies to exemption clauses, whereas the CRA applies to any term, with a few notable exceptions.

Between a trader and trader or between consumer and consumer; UCTA only applies to the former and not the latter.

24
Q

What legislative controls might the court use to protect consumers and non-consumers against exemption clauses?

A

Incorporation, interpretation, and

25
Q

Facts and significance of Goodlife Foods Ltd v Hall fire protection 2018 regarding common law and exclusion clause issues?

A

Facts- D installed defective fire sprinkler system for C. D sought to rely on exclusion clause for damages

SIGNIFICANCE- held in favour of D, term was suffciently incorporated into contract and not subject to Denning’s red hand rule as being one which was particular onerous or unusual.

UCTA s2 allows liability for negligence to be excluded so long as it is reasonable under s11, which refers to circumstances to consider with regard stone reasonableness including relative bargaining power of the parties, whether the customer could’ve entered into a different agreement elsewhere, and whether the customer knew or ought reasonably to have known of the term. This clause was held to be reasonable given the circumstances and the contract as a whole.

26
Q

What do s1-s3 of the UCTA provide?

A

s1-

s2- cannot exclude or restrict liability for negligence causing death or personal injury
-if you want to restrict or exclude liability for other loss or damage, you can do so if you satisfy the test of reasonableness

s3- 3 Liability arising in contract.

(1) This section applies as between contracting parties where one of them deals F1… on the other’s written standard terms of business.
(2) As against that party, the other cannot by reference to any contract term—

(a) when himself in breach of contract, exclude or restrict any liability of his in respect of the breach; or
(b) claim to be entitled—
(i) to render a contractual performance substantially different from that which was reasonably expected of him, or
(ii) in respect of the whole or any part of his contractual obligation, to render no performance at all,

except in so far as (in any of the cases mentioned above in this subsection) the contract term satisfies the requirement of reasonableness.

27
Q

What do s6-7 of the UCTA provide for?

A

s6- in a sale and hire purchase, implied terms implied by law by the Sale of Goods act cannot be excluded or restricted where they fall under s12 ie implied undertakings as to title, but where the implied terms fall under s13 (sale by description) s14 (terms about quality or fitness) s15 (sale by sample) you can exclude or restrict liability so long as they meet the reasonableness test

s7- the inability of contracts to exclude liability for breach of implied terms under the supply of goods and services act 1982, and for other miscellaneous contracts not governed by such statutes, the test of reasonableness for exclusion and limitation clauses apply.

28
Q

What is the test for reasonableness for those terms which can be excluded or restricted?

What factors are to be taken into account under s11?

A

schedule 2 of the act provides a non-exhaustive list for what can be taken into account.

4) Where by reference to a contract term or notice a person seeks to restrict liability to a specified sum of money, and the question arises (under this or any other Act) whether the term or notice satisfies the requirement of reasonableness, regard shall be had in particular (but without prejudice to subsection (2) above in the case of contract terms) to—
(a) the resources which he could expect to be available to him for the purpose of meeting the liability should it arise; and
(b) how far it was open to him to cover himself by insurance.

29
Q

What factors does such 2 of the UCTA provide to be considered regarding reasonableness?

A
  • Bargaining power of the parties
  • The possibility of alternatives
  • How risky the contract is
  • the awareness of the parties.
30
Q

Facts and significance of St Albans DC v International computers 1996?

A

Facts- The supply of faulty computer software saw the council awarded £1.3mn in damages, but no appeal, this was reduced by 1/3. The Unfair Contract Terms Act 1977 s.3 applied to the limitation clause which attempted to limit I’s liability to GBP 100,000 as it formed part of I’s standard terms and failed to satisfy the requirement of reasonableness under s.3(2) of the Act. The contract itself could be held to be subject to an implied term as to the fitness and quality of the program in that it had to be reasonably capable of achieving the required purpose. “Clause 9, headed “ICL’s liabilities”, provided, by subclause (a), that the defendant’s liability for negligently causing injury to or the death of any person would be unlimited; and, by subclause (b), for negligently or otherwise being responsible for damage to or loss of any physical property would be limited to £250,000. Subclause (c) provided:
In all other cases ICL’s liability will not exceed the price or charge payable for the item of Equipment, Program or Service in respect of which the liability arises or £100,000 (whichever is the lesser).”

Significance- “Scott Baker J awarded the full sum because the city council was operating on International Computers Ltd’s written standard terms of business and so UCTA 1977 section 3 applied. Sections 6 or 7 also applied and under section 11 the clause was unreasonable. Under section 11(4) Scott Baker J highlighted that International Computers Ltd had ample resources and had £50m worldwide product liability insurance. Looking at Schedule 2, he said that the council was in a weaker bargaining position because they had financial restraints and were not in the commercial field. They had no opportunities of other contracts without the term. The council knew of the term and made representations about it. He noted (as in The Flamar Pride) that Schedule 2 should be taken into account just as with ss. 6-7. He summed up by saying that the loss of this size is better to fall on the company and not the local population through increased taxes or reduced services.”

31
Q

How is the treatment of the clause in Thompson v Lohan, and Phillips v Hyland distinguishable?

A

In distinguishing the above two cases regarding the operation of s2(1) of the UCTA, it seems that clauses which clearly apportion liability do not operate in the same way as those which restrict or exclude liability for negligence; the former leaves the plaintiff with a remedy, whereas the latter (as would have been the case in Phillips products) does not, because it does not confer liability on to another party, but rather restricts or excludes liability completely, and is therefore incompatible with the UCTA.

32
Q

Facts and significance of Thompson v Lohan 1987?

A

Facts- D was engaged in the business of hiring out plant and machinery with operators if required. P and H were both operators employed by D. Plant and machinery was hired together with P and H as operators by TP. P was killed due to H’s negligence. P’s estate sued D and TP and obtained judgment against D. D claimed to be indemnified by TP under the terms of the hire agreement. The hire agreement was on the Construction Plant Association’s standard terms and conditions clause 8 of which provided that operators should for all purposes be regarded as the servants of the hirer who alone should be responsible for all claims arising in connection with the operation of the plant or machinery. D succeeded against TP. TP appealed arguing that clause 8 was not sufficiently well worded to absolve D of liability for the negligence of their employees or alternatively it was an exclusion clause and thus invalidated by the Unfair Contract Terms Act 1977s.2(1).

Significance- It was held that clause 8 did not attempt to restrict/ exclude liability for negligence, contrary to the UCTA. Rather, it dictate who should bear the responsibility of indemnifying the victims estate, and clause 8 clearly dictated that TP would bear this burden. It was a valid clause and was not in conflict with s2(1) of the UCTA. P was still owed a duty of care, and in breach of this, TP had signed a contract in which they took on the consequences arising from this.
The UCTA doesn’t allow contracting parties to exclude or restrict liability for death or personal injury, and any other attempts for exclusion are governed by s2(2) and the reasonableness test. Clause 8 was not categorised as an exemption clause, but rather a clause which apportioned liability between the parties for negligence.
Fox LJ- “If one then turns to the present case, the sharp distinction between it and the Phillips case is this, that whereas in the Phillips case there was a liability in negligence of Hamstead to Phillips (and that was sought to be excluded), in the present case there is no exclusion or restriction of the liability sought to be achieved by reliance upon the provisions of clause 8. The plaintiff has her judgment against Lohan and can enforce it. The plaintiff is not prejudiced in any way by the operation sought to be established of clause 8. All that has happened is that Lohan and the third party have agreed between themselves who is to bear the consequences of Mr. Hill’s negligent acts. I can see nothing in section 2(1) of the Act of 1977 to prevent that. In my opinion, section 2(1) is concerned with protecting the victim of negligence and, of course, those who claim under him. It is not concerned with arrangements made by the wrongdoer with other persons as to the sharing or bearing of the burden of compensating the victim. In such a case it seems to me there is no exclusion or restriction of the liability at all.

33
Q

Facts and significance of Phillips v Hyland 1987?

A

Facts- the plaintiff had hired a JCB driver from Hampstead council; the driver crashed into Phillip’s property, causing extensive damage. The contract between the council and phillips included a clause which said that the driver became a servant of whom he was working for (phillips) and therefore this negated Hampsteads liability for subsequent damage. Phillips contended that the contract term was unreasonable as per s2(2) of the UCTA. The term deemed unreasonable was the one which made the JCB driver an employee of Phillips.

Significance- Condition 8 failed the reasonableness test under section 11 and Schedule 2, because the claimants’ hire was for a short period, there was little opportunity for arranging insurance and no choice over the driver. Hampstead Plant Hire Co were in the best position to take out insurance. Read with section 13(1), section 2 encompasses ‘terms and notices which exclude or restrict the relevant obligation or duty’, so section 2 clearly extends to duty defining, not just duty excluding clauses. Other reasons were made out as to why the clause was deemed unreasonable, including the fact that the claimant did not have sufficient time to familiarise himself with the contract, and they could not assess the quality of the driver beforehand. This was not an indemnity clause because in effect it operated like an exclusion clause.

34
Q

What does s13 of the UCTA say?

A

13) Varieties of exemption clause.

F1(1)To the extent that this Part of this Act prevents the exclusion or restriction of any liability it also prevents—

(a) making the liability or its enforcement subject to restrictive or onerous conditions;
(b) excluding or restricting any right or remedy in respect of the liability, or subjecting a person to any prejudice in consequence of his pursuing any such right or remedy;
(c) excluding or restricting rules of evidence or procedure;

and (to that extent) sections 2 [F1, 6 and] 7 also prevent excluding or restricting liability by reference to terms and notices which exclude or restrict the relevant obligation or duty.

35
Q

How does the CRA split contracts into three types and how does it deal with these three types of contract?

What does s31, s47 and s57 do respectively?

A

1) Contracts for goods
2) Contracts for digital goods
3) Contracts for services

Part 1 of the act deals with any exemption clauses entered into by consumers and states that they are automatically non-binding. S31,47 and 57 sets out those rights and remedies that cannot be excluded under any circumstances for goods, digital goods and contracts for services respectively.

36
Q

What do s61-71 of the consumer rights act dictate?

A

S61-71- the scope of the fairness test. S61 dictates that it applies to contracts between trader and consumer, but not employment/ apprenticeship. Notices subject to the test are those which relate to rights and obligations, as well as attempts to exclude liability. S62 sets out requirement of fairness, and that they are not binding if unfair, must consider nature of contract and circumstances of agreement, does not concern s31,57 and 65. S63 sets out non-exhaustive list of contracts which may be unfair, in part of schedule 2. S64 main subject matter and terms relating to the price payable are exempt from the fairness rule, but only where they are prominent and transparent (also defined within)
S65 prevents exclusion for negligently causing death or personal injury; no voluntary acceptance of risk just because they are aware of the provision. S66 holds that s65 does not apply for occupiers where people suffer personal injury due to the dangerous state of premises, where they are there for recreational purposes. S67 dictates only terms rather than the whole contract be non-binding. S68 transparency is met if terms are in plain and intelligible language and it is legible (main terms of the contract and price). S69 imposes a duty to construe terms in favour of the consumer, if different meanings are possible.

37
Q

How is protection available to consumers been improved in the CRA compared to the UCTA in relation to negligence and services?

A

An example would be that under the UCTA, s2, traders cannot exclude liability for negligently inflicted death or personal injury, and this is replicated in s65 of the CRA. Further to this, any other attempts to exclude liability for breach of the obligations owed by the trader providing services. Under s57(1) of the CRA, you cannot exclude liability arising under s49 (breach of the obligation to carry out the services with care and skill). Conversely, under the UCTA, under s2(2), any term purporting to do liability for negligence, it is subject to the test of reasonableness.

38
Q

What terms are not subject to the fairness test under s64 act?

A

You cannot ask the court to apply the test of fairness about the main subject matter and terms relating to the price payable are exempt from the fairness rule, but only where they are prominent and transparent (also defined within). These are core terms, the act is supposed to apply to ancillary matters, because the freedom of consumers to decide for themselves what and how much they are paying for the product, these core parts of the contract.

39
Q

Facts and significance of Office of fair trading v Abbey nationalPLC 2009?

A

Facts- litigants challenged the fairness of bank chargers for unauthorised overdrafts/ overdrafts which had been exceeded.

Significance- It was originally held to be an ancillary term, and therefore was subject to the test for fairness, because the average consumer consider that they would not exceed their overdraft and therefore does not fall within the core terms of the contract, as it was only triggered in exceptional events. The Court of Appeal had held that terms permitting banks to charge for unauthorised overdrafts, bounced cheques and the like were not core terms, because they were only triggered by exceptional events and did not inform customers’ decision-making processes when choosing where to bank.”

SC held that these terms could not be challenged, broadening the exemption from fairness rules from “essential price or renumeration” to “any monetary price of renumeration” so long as they were given in plain and intelligible language. The words were held to “relate to the adequacy as against the services supplied”, important because the term is only exempt from fairness assessment on the grounds of being a price/quality ratio, but it could be unfair on other grounds eg if they were discriminatory.
“One is the consumers versus the banks. That was how Lady Hale put it in her short judgment. She commented that UK consumer law aims to give consumers an informed choice, not to prevent them from making unwise choices. She said that the real problem, as far as bank charges were concerned, was that customers didn’t have a choice, because the suppliers all offer much the same product. She said that, fortunately, that problem was a matter for Parliament and not for the Court.”

40
Q

What are the two exclusions to the fairness requirement under s64 of the CRA, how did the case of Kasler v OTP (under the EU equivalent) deal with the first of these exceptions, and how did the case of Office of Fair trading v Abbey national deal with the second in the Supreme Court?

A

S64(2) holds that the term must be transparent and prominent to ensure that it is excluded from fairness.
1) The first exclusion relates to terms which define the main subject matter of the contract. “In Kásler v OTP Jelzálogbank Zrt (Case C-26/13); [2014] 2 All ER (Comm) 443 the CJEU held that this exclusion encompassed those terms that ‘lay down the essential obligations of the contract and, as such characterise it’ and not terms that are ‘ancillary to those that define the very essence of the contractual relationship’. The distinction between an ‘essential’ and an ‘ancillary’ term is a question of interpretation which requires the court to examine the disputed term in its legal and factual context. But the fact that we are here concerned with a ‘derogation’ from the general fairness test requires the court to adopt a ‘strict’ construction of the exemption. A court can therefore be expected to examine a contract term with some care in order to ascertain whether or not it defines or specifies the main subject-matter of the contract.” McKendrick.

2) The second exclusion relates to the adequacy of price or renumeration compared to goods or services supplied in exchange (the fairness of the price, essentially). Such terms must be transparent and prominent; the former requiring plain and intelligible language (legible too, if necessary), the latter requiring that it be brought to the consumers attention in such a way that the average person would be aware of its existence. It was plain and obvious in the banking contract in Abbey National.

41
Q

What additional requirements to plain and intelligible language does the Kasler case consider to be relevant and important in distinguishing between core and ancillary issues?

How is this transcended into the CRA under s64?

A

It is not merely a case of the terms relating to price and subject matter being “formally and grammatically intelligible” but rather there is an additional element of “transparency”, such that “the consumer is in a position to evaluate, on the basis of clear, intelligible criteria, the economic consequences to him”

s64 requires that the term is both transparent and prominent; the term is transparent by virtue of being in plain and intelligible language, but it is prominent if “for the purposes of this section if it is brought to the consumers attention in such a way that the average consumer would be aware of it”

42
Q

What is the requirements for fairness under s62(4) of the CRA?

A

Requirement for contract terms and notices to be fair

(1) An unfair term of a consumer contract is not binding on the consumer.
(2) An unfair consumer notice is not binding on the consumer.
(3) This does not prevent the consumer from relying on the term or notice if the consumer chooses to do so.
(4) A term is unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties’ rights and obligations under the contract to the detriment of the consumer.
(5) Whether a term is fair is to be determined—
(a) taking into account the nature of the subject matter of the contract, and
(b) by reference to all the circumstances existing when the term was agreed and to all of the other terms of the contract or of any other contract on which it depends.
(6) A notice is unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties’ rights and obligations to the detriment of the consumer.
(7) Whether a notice is fair is to be determined—
(a) taking into account the nature of the subject matter of the notice, and
(b) by reference to all the circumstances existing when the rights or obligations to which it relates arose and to the terms of any contract on which it depends.

43
Q

How is fairness explained in Aziz v Caixa?

A

Aziz v Caixa d’Estalvis de Catalunya, Tarragona i Manresa (Catalunyacaixa) (C-415-11):
Facts- having defaulted on his loan, Aziz fought the banks attempts to call the loan early, and clause 15 purported to give “the right to reclaim any debt, quantifiable immediately”. Both contractual and default interest were added to the loan.

Significance-68: As stated by the Advocate General in point 71 of her Opinion, in order to ascertain whether a term causes a ‘significant imbalance’ in the parties’ rights and obligations arising under the contract, to the detriment of the consumer, it must in particular be considered what rules of national law would apply in the absence of an agreement by the parties in that regard. Such a comparative analysis will enable the national court to evaluate whether and, as the case may be, to what extent, the contract places the consumer in a legal situation less favourable than that provided for by the national law in force. To that end, an assessment should also be carried out of the legal situation of that consumer having regard to the means at his disposal, under national legislation, to prevent continued use of unfair terms.

69: With regard to the question of the circumstances in which such an imbalance arises ‘contrary to the requirement of good faith’, having regard to the sixteenth recital in the preamble to the directive and as stated in essence by the Advocate General in point 74 of her Opinion, the national court must assess for those purposes whether the seller or supplier, dealing fairly and equitably with the consumer, could reasonably assume that the consumer would have agreed to such a term in individual contract negotiations.

44
Q

Facts and significance of Beavis v Parkingeye regarding the fairness test in the CRA?

A

Facts- defendant parked car in claimant’s car park, in which there were signs which were reasonably large, prominent and legible, illustrating provisions which said that free parking operated for 2 hours, after which there was a charge of £85.

Significance- The supreme court held that the notice was fair, and that it was legitimate in the course of the plaintiff’s business that they should be entitled to £85 when one abuses the provision of two hours of free parking. The sum was held by the court to not be disproportionately high.
Lord Toulson dissented and said: “£85 was a substantial amount of money” and that someone in the position of the defendant, had they been advised by a lawyer, would have bargained for such a sum of money to be paid, agreeing on an £85 sum. The clause “serves a legitimate purpose” and was not “manifestly excessive”, and so the courts found in favour of Parking eye. The good faith requirement ie would the consumer have agreed to this, was apparently satisfied. The trade-off between the benefit of the free parking and the fine to get new customers in was sufficient, and as long as it wasn’t outrageous, the average consumer would in fact agree to this.
The result is the same under the 1999 Regulations. Although the charge may fall under the description of potentially unfair terms at para. 1(e) of Schedule 2, it did not come within the basic test for unfairness in Regulations 5 and 6(1), as that test has been recently interpreted by the Court of Justice in Luxembourg. Any imbalance in the parties’ rights did not arise ‘contrary to the requirements of good faith’, because ParkingEye and the owners had a legitimate interest in inducing Mr Beavis not to overstay in order to efficiently manage the car park for the benefit of the generality of users of the retail outlets. The charge was no higher than was necessary to achieve that objective. Objectively, the reasonable motorist would have, and often did, agree to the charge.