Week 5 Flashcards

1
Q

What risk communication strategies did premiere Notley use in the 2016 wildfires

A

Bolstering and corrective action

Thanked those for their efforts, and highlighted the actions of firefighters and energy industry peeps. She concentrated on the current action and NOT THE CAUSE. And focused on uniting Albertans and avoiding divisive topics. This reinforced her leadership and strategy. focused on collaboration and building Alberta.

Online voices focused on bad oil companies and what caused the fire and government distrust. Notely didn’t address those issues instead she focused on current actions to improve the situation

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2
Q

An emergency

A

When there is only one choice or option remaining due to a serious situation

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3
Q

Emergency Communications

A

It is AN option of risk communication and is limited

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4
Q

Risk communication during crises

A

The power of images as a visual agenda setting agent is amplified during crises. Becasue there is more coverage and people are seeing these more often due to social media/online media

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5
Q

Notley’s response to the Beast

A

Bolstering and corrective action

aimed to maintain a positive and action-oriented narrative while avoiding discussions of blame and divisive issues.

Notley’s crisis communication during the wildfire crisis aimed to maintain a positive and action-oriented narrative while avoiding discussions of blame and divisive issues.

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6
Q

Mad Cow

What is the background

A

British scientists in the 1990’s foudn a strain of a new disease in 10 victims and ruled out the connection to cattle infected with BSE. Overnight the British beef market collapsed and all trade with continental European countries and Japan dried up. Canadians were convinced that the issue would not come to our country.

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7
Q

MAD COW

What does BSE stand for?

A

Bovine Spongiform Encephalopathy

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8
Q

MAD COW

What is “Creutzfeldt-Jakob disease”?

A

A neurological disease that can affect people who have consumed BSE tainted products

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9
Q

What is a “no risk” communication? Why is it problematic?

A

No risk communication is when organizations do not aqeduatley acknowledge or address potential threats and dangers

it fails short in issue transparency as well as the ability to effectively inform publics. No risk comms can also lead to public skepticism and uncertainty

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10
Q

What is an expert assessment?

A

refers to the evaluation and analysis of various risks or hazords by individuals or organizations with specialized knowledge and expertise in a particular field

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11
Q

What is public assessment?

A

The perception and understadning of risks or hazards by the general public or various stakeholders who may be affected by those risks. Public assess,emt involves how individuals, communities, and interest groups perceive and evaluate the potential dangers associated with specific activities, substances or technologies.

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12
Q

What risks are worth worrying about and which aren’t?

A

Use risk assessment

Ultimately, determining which risks are worth worrying about and which can be put out of mind is a complex decision-making process that involves weighing multiple factors and often requires a multidisciplinary approach. It is influenced by the specific context, societal values, and the best available evidence. Additionally, risk assessments and management strategies should be flexible to adapt to changing circumstances and new information.

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13
Q

Factors to consider when worrying about risk

A

magnitude and severity

probability and likelihood

immediacy

controllability and mitigation

public perception

regulatory requirements

resource allocation

benefit vs. risk

scientific evidence

stakeholder input

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14
Q

Tasks of good risk communication practice

A

building trsut

understadning public perception

providing clear and accessible information

transparency

two-way communication

acknowledging uncertainty

credible messengers

emphasizing consensus

engaging stakeholders

tailoring messages

addressing cognitive and emotional factors

long-term commitment

collaboration

evaluating and learning

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15
Q

What is the risk information vaccum?

A

Situation where there is a lack of sufficient, credible, and transparent information about a particular risk or hazard.

This vacuum can occur when there is a gap in communication between experts, institutions, and the public regarding the risks, benefits, and uncertainties associated with a specific issue.

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16
Q

What is risk communication

A

Risk communication is a process of exchanging information about risks and hazards between experts, institutions, and the public to facilitate better understanding, informed decision-making, and, ideally, risk reduction. It is a crucial component of risk management, particularly in situations where there are potential risks to public health, safety, or the environment.

17
Q

What are the three phases of this case study?

A

Phase 1 - Comparative Risk (1975-1984) Tell them
Phase 2 - Legitimate Concern (1985-1994) Show Them
Phase 3 - Social Context (1995- Present) Engage them

18
Q

What were the risk communciations failures in this case study

A

Lack of Transparency
Ineffective Messaging
Inadequate engagement
Lack of Responsibility

19
Q

(SMIIRT - be SMIIRT (smart) about it)

Closing the risk information gap relies on which factors?

A

Risk Characteristics
Trust and credibility
Media Coverage
Interpretation of scientific findings
Stakeholder engagement
Institutional responisbility