Week 4 Quiz Flashcards

1
Q

The 4 Ps of Marketing

A

Product, Place, Price, Promotion

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2
Q

The 3 Additional Ps of Marketing

A

People, Planet, Profit

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3
Q

How do advertisers promote a product?

A

Through broadcast media, print media, internet, brochures

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4
Q

How do public relations promote?

A

Community relations, media interviews, sponsorships, events

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5
Q

What years was the research era?

A

1950s

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6
Q

What was the research era known for?

A

Professional organisations established
Research techniques adopted
Use of interviews, focus groups

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7
Q

What years was the accountability era?

A

1980s

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8
Q

What was the accountability era known for?

A

Effective ads leads to sales
Emphasis on research, testing and evaluation
Computers enabled data capture and storage
Saw the rise of direct marketing/mail, customer relationship management software

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9
Q

What decade was the integrated marketing communications era

A

1990s

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10
Q

What was the Integrated Marketing Communications era known for?

A

Recognition of communication complexity

Integrating promotional activity is more effective

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11
Q

Interactive era years

A

21st century

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12
Q

Interactive era key points

A

Consumers select, comment on, make own advertising
Web 2.0, then web 3.0 (real time communication, integrated content and communication)
Then the addition of the anytime, anywhere access of The Cloud (Web 4.0)

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13
Q

Marketing Plan Components

A

Set marketing objectives
Selecting target marks
Developing marketing mix strategies

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14
Q

SWOT Analysis

A
Strengths, Weaknesses, Opportunities, Threats.
Internal Factors: Strengths, Weaknesses
External Factors: Opportunities, Threats
Favourable: Strengths, Opportunities
Unfavourable: weaknesses, threats
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15
Q

PESTL analysis

A

Political, Environmental, Societal, Technological, Legal

PESTL analysis is keeping up to date with what is happening in the external environment of society.

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16
Q

SMART goals

A

Specific (clearly defined, detailed)
Measurable (includes numbers, percentages)
Attainable
Relevant - aspiationable but practical
Timely - When will results be achieved by

17
Q

Marketing Plan - Context

A

Client information, product description, industry analysis, brand category, sales, markets

18
Q

Situation analysis

A

Where are we now? (SWOT & PESTL Analysis used)

19
Q

How many objectives are typically created

A

2-4

20
Q

Advertising Industry Regulation areas

A

Legislation (ACCC), Community Standards, Self-regulation (ASB, AANA), Media regulation

21
Q

Regulatory organisations

A

Australian Standards Bureau, Australian Association of National Advertisers, Australian Press Council, Independent Media Council, Free TV, Interactive Advertising Bureau

22
Q

Advertising Industry Concerns

A

Puffery, Shape vs Mirror debate, Cultural considerations, advertising to children/vulnerable consumers, lack of minority representation

23
Q

How are consumers influenced?

A

Information and Persuasion

24
Q

How are attitudes formed?

A

Cognitive processing - direct experience, heuristics (rule of thumb)
Emotional or affective experience - exposure, association
Behaviour