Week 4: MCS and the global financial crisis

Question 1

What is adminstraive controls?

Answer 1

those that direct employee behaviour through the organising of individuals. They specify how tasks are to be performed.

Question 2

What are some components of administrative controls?

Answer 2

1) Organisational design and structure
2) Governance structures
3) Procedures and policies

Question 3

What are planning controls?

Answer 3

Sets out goals, provides standards to achieve these goals and the enables congruence by aligning goals across the functional areas.

Question 4

What are the components of planning control?

Answer 4

(1) ACTION PLANNING- Goals and actions for the immediate future (usually 12 month period)

(2) LONG-RANGE PLANNING- Goals and actions for medium and long run.

Question 5

What are cybernetic controls?

Answer 5

Using standards to measure system performance and comparing that to standard to feedback information about unwanted variances in the system.

Question 6

What are the components of cybernetic controls?

Answer 6

1) Budgets
2) Financial measures
3) Non-financial measures
3) Hybrids

Question 7

What are cultural controls?

Answer 7

: the values, beliefs and social norms that are established to influence employee behaviour.

Question 8

What is management control as a ‘package’ ?

Answer 8

Organisations using a combination or set of interrelated control mechanisms to regulate and guide the behavior of individuals and groups within the organization. Rather than relying on a single control tool

Question 9

What are the cultural controls?

Answer 9

• Clans
• Values
• Symbols