Week 4 Business Processes

Question 1

What are the 4 major areas in business?

Answer 1

1) Accounting & Finance
2) Marketing & Sales
3) Operations Management
4) Human Resources

Question 2

What is a simple business process?

Answer 2

1) Create Campaign
2) Sales Made
3) Goods Manufactured
4) Goods Delievered
5) Sales Support

Question 3

What is Core Process?

Answer 3

Set of Business Processes e.g. Manufacturing, Selling and Providing Services which make up a value chain.

Question 4

What is a Dynamic Process?

Answer 4

Continuously Changing business processes.

Question 5

What is a Static Proces?

Answer 5

Business Proesses which remain majorly the same focusing mainly on speed and effectiveness.

Question 6

Difference between As-Is & To-Be?

Answer 6

They represent different states, with As-Is displaying current while To-be represents ideal.

Question 7

As each stage of the hirarchy how can the people improve their work?

Answer 7

Operational - Automation
Managerial - Streamlining
Strategic - Re-Engineering

Question 8

What activities are included in Automation?

Answer 8

• AI
• Autonomous Robots
• Automatically Processes
  E.g. Paperwork

Question 9

What activities are included in Streamlining?

Answer 9

• Streamlining Processes
• Removing Bottlenecks
• Removing Redundancies
  E.g. Consolidating work

Question 10

What activities are included in Re-Engineering?

Answer 10

• Business Process Redesign
• Managing Strategic Processes
  E.g. Going from car to plane