WEEK 4

Question 1

MALIGNANT INTERACTIONS

Answer 1

Treachery
disempowerment
Infantilization
Intimidation
Labelling
Stigmatization
Outpacing
Invalidation
Banishment
Objectification

Question 2

Any form of deception in order to distract and manipulate a person, forcing them into compliance

Answer 2

Treachery

Question 3

refers to using deception to control or manipulate someone, making them comply with a set schedule or treatment plan

Answer 3

Treachery

Question 4

Taking power away from the patient/client.

Answer 4

Disempowerment

Question 5

Not allowing the person to use abilities that they do have, or failing to allow them to complete tasks that they have begun.
For example, not allowing person to get dressed on their own, bathe, brushing people’s teeth, assuming people are completely incapable simply because of their diagnosis, symptom, or because they can’t conduct one task

Answer 5

Disempowerment

Question 6

Treating adults as one may treat a child, in a patronizing or matronizing manner; often as a very insensitive parent

Answer 6

Infantilization

Question 7

Inducing fear in a person, whether it is through use of threats or use of physical power.

Answer 7

Intimidation

Question 8

Using a category, symptom, condition, or diagnosis as the main basis for describing and interacting with an individual; and as a way to explain the behaviours of an individual. We do not do this with our friends and family members, and often not with people who have people physical health conditions. But we do this with people who are a part of a stigmatized group. We only see a person through the lens of the label.
Example, assuming that any condition that a person describes is occurring simply because they are old.

Answer 8

Labelling

Question 9

We treat a person as though they are an object, alien, or outcast. Often based on disease condition, mental health condition, age, gender identity/expression, sexual orientation, race, religion, ability…

Answer 9

STIGMATIZATION

Question 10

When we provide information or care at a rate that is too fast for the person to understand; or we put too much pressure on the individual too rapidly, more rapidly than they can bear

Answer 10

Outpacing

Question 11

When we believe that our reality is the true reality, and fail to acknowledge that reality is subjective. We all live different realities, because we all come from different belief systems, past experiences, and knowledge networks. This becomes more obvious when we are working with people with psychosis, dementia, or other mental health conditions. Instead, seek to understand.

Answer 11

Invalidation

Question 12

Sending a person away, either physically or psychologically sending a person away.

Answer 12

Banishment

Question 13

Treating a person as though they are a lump of dead matter, to be pushed, lifted, filled, pumped, or drained, without proper reference to the fact that they are sentient beings.

Answer 13

Objectification

Question 14

Personhood-promoting Interactions

Answer 14

Recognition
Play
Relaxation
Negotiation
Timalation
Validation
Facilitation
Collaboration
Celebration
Holding

Question 15

the act of recognizing theuniquepersonin front of you (not a health care number; not a room number; not a set of symptoms- a unique human being). We do this be using people’s preferred names, and by acknowledging the pieces that make them unique, such as their preferences, values, and strengths.

Answer 15

Recognition

Question 16

takes into consideration people’s preferences and needs when planning health and social care.

Answer 16

Negotiation

Question 17

Refers to partnering with patients/clients to develop shared goals and plans. This is a fundamental part of person-centered care. Decisions are made together with patients/clients, not simply by health/social care providers.

Answer 17

Collaboration

Question 18

refers to spontaneous self expression- creating an environment where people feel safe and secure to simply be themselves.

Answer 18

Play

Question 19

refers to offering sensory stimulation to patients/clients

Answer 19

Timalation

Question 20

the stimulation of the senses of touch, hearing, sight, sound, and smell. It is used in the care of patients with dementia, enabling them to experience the world in a pleasurable way

Answer 20

Timalation

Question 21

takes opportunities to recognize and celebrate! Is it someone’s birthday? A religious holiday? Did someone’s granddaughter just graduate from high school? Let’s celebrate! This ties in closely with recognition!

Answer 21

Celebration

Question 22

offers people breaks. Especially in health care settings, the only time we interact with health providers is to answer lengthy (often intimate questions) or to listen and understand complex health information.

I call this a “cognitive vacation”. With this, health providers take time to simply sit with their patients/clients, and talk about low-stress topics, such as the weather.

Answer 22

Relaxation

Question 23

the recognition that all realities are valid. Our reality is not “true”, and we do not need to force a patient to “believe” our reality. This is particularly true for feelings: a person is whatever they say they are (even if you disagree). If a person is sad, it will have little impact to tell them, “well, stop being sad! There is no reason for that!”. If a person is mad, you likely can’t change their minds by saying, “it really wasn’t that big of a deal, I don’t see why you’re so upset…” A person is whatever they say they are. Accept their feelings (even if you disagree).

Answer 23

Validation

Question 24

the act of creating a space where people can feel confident to express their emotions. We are often uncomfortable with emotions. If someone is very sad, it makes us feel awkward, and we just want it to stop! We may use defense mechanisms to try to avoid these situations. It is the act of giving people permission and space to express themselves. Simply by sitting with a person and allowing them to vent their feelings, we hold safe space for them.

Answer 24

Holding

Question 25

the act of supporting a person in completing tasks. This could be either recognizing that a person is able to complete a task on their own, or recognizing that a person may just need a little help getting started, and then we can back off. We just ______ where needed- no more, no less.

Answer 25

Facilitation