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1: Management Information Systems > Week 3 (Ch. 7, 10, 11) > Flashcards

Week 3 (Ch. 7, 10, 11) Flashcards

1
Q

what is the systems development life cycle (SDLC)

A

describes the stages involved in information system creation

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2
Q

what is preliminary analysis (SDLC) what is the task and what is a deliverable

A

request for potential replacement or entirely new system is reviewed; project charter feasibility study

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3
Q

what is system analysis (SDLC) what is the task and what is a deliverable

A

system analysts work with stakeholder groups to determine specific requirements; user requirements specification

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4
Q

what is system design (SDLC) what is the task and what is a deliverable

A

designer takes system requirements develops technical details required for system; detailed systems specification

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5
Q

what is programming (SDLC) what is the task and what is a deliverable

A

using system design, code is written and initial working program is the conclusion; production system

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6
Q

what is testing (SDLC) what is the task and what is a deliverable

A

program developed is put through unit tests (individual), system tests (overall) and user acceptance tests (users test product themselves); production system

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7
Q

what is implementation (SDLC) what is the task and what is a deliverable

A

new system is implemented into organization. Users are trained and data is converted; live system

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8
Q

what is maintenance (SDLC) what is the task and what is a deliverable

A

system has structured support process, bugs are fixed and updates are concerned; working system

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9
Q

what is waterfall methodology

A

one step is a separate part of the process - only when one step is completed can the next step begin

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10
Q

what is rapid application development (RAD)

A

quickly building working model of the software, receiving feedback and constantly updating the working model

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11
Q

what is requirements planning (RAD)

A

overall requirements for system are defined, teams and feasibility are determined

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12
Q

what is user design (RAD)

A

analysts, designers, programmers and users work together to create design for system (JAD session)

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13
Q

what is construction (RAD)

A

updated version of system is constructed

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14
Q

what is cutover (RAD)

A

old system is switched out for new software

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15
Q

what is the difference between RAD and SLDC

A

RAD is much more compressed than SLDC, many steps are combined and the focus is on participation and iterations

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16
Q

what are agile methodologies

A

utilize incremental changes with focus on quality and attention to detail (not released to public)

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17
Q

what is lean methodology

A

creating a ‘minimum viable product’ (MVP) for potential users for feedback (quantitative and qualitative)

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18
Q

what is end user computing (EUC)

A

systems and platforms that help non-programmers create applications

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19
Q

what is economic feasibility

A

measures costs and benefits of new system

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20
Q

what is technical feasibility

A

ensures that organization has sufficient hardware, software and personal resources

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21
Q

what is operational feasibility

A

the willingness and ability of management, users and MIS staff to build and use proposed systems

22
Q

what are the three points of the quality triangle

A

time, quality, cost

23
Q

what is the build vs buy decision

A

should an organization build the program themselves or buy it from elsewhere

24
Q

what is direct cutover (plunge) implementation

A

organization sets set date to terminate use of old system and start use of new one

25
Q

what is pilot implementation

A

subset of organization (pilot group) starts using new system before the rest of the organization to analyze problems

26
Q

what is parallel operation implementation

A

both old and new systems are used simultaneously for a limited period of time

27
Q

what is phased implementation

A

new applications are gradually implemented with corresponding functions being turned off in old system

28
Q

what is the maintenance phase

A

management ensures that the system continues to stay aligned with business priorities and continues to run well

29
Q

what are transaction processing systems (TPS)

A

information system at operational level

30
Q

what is batch processing

A

data collected over time and processed together

31
Q

what is online processing

A

ongoing entrance of transactions into computer system

32
Q

what is an enterprise resource planning (ERP) system

A

software system that organizations use to automate and manage core business processes

33
Q

what are key features about enterprise resource planning softwares (ERP)

A

-they are computer programs
-they have a centralized database
-they are used organization wide

34
Q

what is the difference between IT projects and IT operations

A

projects are for changing process, operations is for maintaining process

35
Q

what is a pro and con of ERPs

A

organizations enforce best practices but are driven to using the same processes and lose uniqueness

36
Q

what is customer relationship management (CRM)

A

manages an organizations customers

37
Q

what is a supply chain management system (SCM)

A

manages inventory in various stages of development

38
Q

what is knowledge management

A

manages company knowledge (creating, capturing, storing etc)

39
Q

what is electronic data interchange (EDI)

A

computer to computer exchange of business documents in standard electronic form

40
Q

what is electronic business

A

the use of computer networks to improve organizational performance

41
Q

what is e-commerce

A

marketing, selling and buying goods online

42
Q

what is the difference between e-business and e-commerce

A

e-commerce generates revenue, while e-business does not

43
Q

what is e-commerce

A

marketing, selling and buying goods online; one portion of e-business

44
Q

what are some advantages of e-commerce

A

1) expanded market
2) increased availability
3) reduced cost
4) improved efficiency
5) improves customer service

45
Q

what are some disadvantages of e-commerce

A

1) technical/availability issues
2) security/privacy issues
3) establishing trust and satisfaction

46
Q

what is a pure play business

A

only online presence

47
Q

what is a brick and click business

A

both online and physical presence

48
Q

what are the 6 types of e-commerce

A

1) business to business
2) business to consumer
3) consumer to consumer
4) consumer to business
5) business to government
6) consumer to government

49
Q

what is M-Commerce

A

mobile commerce, purchase of goods and services through handheld devices

50
Q

what are benefits of m-commerce

A

easy access, convenience, cheap, easy to use

51
Q

what is p2p

A

peer to peer, apps such as uber and airbnb

1: Management Information Systems (6 decks)

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