Week 3

Question 1

Test Management Organization Structure?

Answer 1

A variety of models can be used

• PMO matrix model
• Centralized test group as a portfolio
• Federal model
• Centre of Excellence
• Embedded in a development team
• Communities of Practice

Question 2

PMO advantages?

Answer 2

Flexibility choose the best employees

Question 3

PMO disadvantages?

Answer 3

Unavailable employees

Requires technical skill and problem domain expertise

Question 4

Centralized Test Services Advantages?

Answer 4

Permanent employees have internal project expertise

Reduces frictions between groups with standard terms and techniques

Question 5

Centralized Test Services Disadvantages?

Answer 5

Same as PMO

Can choose employees as PMO

Question 6

What is a Federal Model?

Answer 6

Centralization crushes large companies

Reorganize as small business units

Question 7

Federal Model Advantages?

Answer 7

Each unit gets a budget
Hires testers or contract staff
Small job function between testers - changes are easy

Question 8

Federal Model Disadvantages?

Answer 8

Transferring testers harder
Only works if organization is federally organized
No vision for test leadership across units

Question 9

Center of Excellence?

Answer 9

Small centralized group decides how testing is done.
Testing aspects, training, coordinating test tools & licenses
Focused on control and standards

Question 10

Center of Excellence Advantages?

Answer 10

Prevents multiple product licenses for the same thing
Avoid reinventing the wheel
Provide training & assistance for security, performance.

Question 11

Center of Excellence Disadvantages?

Answer 11

Can include aspects of PMO - Deploying testers to projects with a global view of SW in the organization

Question 12

Embedded on a Development Team?

Answer 12

No test managers or functional support organization Agile.

Question 13

Embedded Advantages?

Answer 13

Eliminates handoffs and staff concerns that PMO addresses

Question 14

Embedded Disadvantages?

Answer 14

Isolates testers
Difficult transferring between teams
Unlikely proper balance of skills causing delays

Question 15

Communities of Practice?

Answer 15

Practice manager focused on self-development and expertise sharing, instead of control and standards.
Agile and Scrum methodologies

Question 16

Communities Advantage?

Answer 16

Open to anyone interested in testing

Empowering testers with legitimate authority through expertise, skills and process knowledge

Question 17

Centralized Test Group as Portfolio?

Answer 17

Centralized test services

Question 18

A Testing Organizational Model?

Answer 18

No right or wrong way to organize test teams

Question 19

Structure chosen affects?

Answer 19

Productivity
Quality
Customer satisfaction
Employee morale
Budget

Question 20

Unit Tests?

Answer 20

Developed and executed by the software developers themselves

Rather than an independent unit test group

Question 21

Two recommended test groups for Test Organizational Model?

Answer 21

Integration test group

System test group

Question 22

Integration Test Group?

Answer 22

Ensure unit-tested modules operate correctly when combined

Question 23

Integration Test Leader reports to?

Answer 23

SW Development Manager

Question 24

Integration Test Group may perform other duties such as?

Answer 24

Code inspection
Configuration management
Release management
Management of development laboratory

Question 25

System Test Group?

Answer 25

Ensure system requirements have been satisfied
System is acceptable
An independent group, & usually have a separate headcount and budget

Question 26

System Test Manager reports to?

Answer 26

HW Development Manager

- SW Development Manager

Question 27

Quality Assurance Organization Models?

Answer 27

System Test Group

Quality Management Group

Question 28

Software Quality Assurance Group?

Answer 28

Has a larger role:

• Ensuring conformance to the best development practices.
• Throughout the organization

Question 29

Quality Management Group?

Answer 29

Customizes software development processes

Ensures that processes are adhered to