WEEK 3 Flashcards

1
Q

Stereotype (cognition)

A
  • often implicit (not conscious)
  • based on personal experiences, cultural environment, interactions
  • activated in our brains when we act quickly to draw conclusions
  • biased generalizations about a social group
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2
Q

Prejudice (affection)

A
  • often based on stereotypes
  • lack of empathy based on an exaggerated or flawed generalization
  • shown through emotions such as anger, disgust and discomfort
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3
Q

Discrimination (behaviour)

A
  • when someone belonging to a certain social group is treated less favorably because of the characteristics associated with that group
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4
Q

What does it mean to manage diversity?

A

recognizing differences between individuals to create a productive environment where people feel welcome and valued, and each person’s abilities are fully utilized while company’s goals are being met

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5
Q

AMO Model

A

Ability + Motivation + Opportunity = Individual performance

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6
Q

VUCA

A

Volatility
Uncertainty
Complexity
Ambiguity

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7
Q

Industry 1.0

A

Mechanization, steam power, weaving loom

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8
Q

Industry 2.0

A

Mass production, assembly line, electrical energy

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9
Q

Industry 3.0

A

Automation, computers and electronics

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10
Q

Industry 4.0

A

Cyber Physical Systems, internet, networks

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11
Q

Revolution 4.0 and HRM

A
  • diversity management: using the strengths of a diverse workforce
  • workers value being able to participate in decision-making and having control over their work
  • workers are more motivated to continuously learn and update their skills
  • workers always connected anytime and anywhere
  • demands for shared leadership and mutual development
  • any change in technology leads to rapid and far reaching effects
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12
Q

Current trends

A
  • Outsourcing: a process in which a company hires another company to perform certain services
  • Offshoring (relocation): strategic displacement of a company’s activities from one place to another to obtain gains through reduction of production costs
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13
Q

Industrial relocation

A

occurs from developed countries to other countries in order to:
- search for better production conditions (cheap and abundant labor force and materials)
- expand to new markets
- have less control over environmental impacts

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14
Q

Outsourcing: Pros and cons

A
  • flexible for the company
  • provides human capital at lower fixed cost
  • allows management to focus on its most important activities (Pros)
  • Loss of control over process and result
  • company providing service might not fully understand what the company wants or be committed to its goals (Cons)
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15
Q

Offshoring: Pros and Cons

A
  • reduction in FC and wages (production costs)
  • increased wage productivity
  • increased employments rate in foreign country (pros)
  • decline in employment rate in home country
  • offshore outsourcing: threat to stability and effective job creation
  • greater external dependency
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16
Q

Diversity levels

A

Superficial and visible characteristics: age, skin color, disability
Deep and not observable: attitudes, values, beliefs
Hidden characteristics that can be revealed: sexual orientation, ethnic heritage, socioeconomic status, hidden disability

17
Q

Inclusion

A

the degree to which a worker feels they are a valued member of the team

18
Q

Equity

A

ensures that the person is in equal conditions to others, fairness promotes job satisfaction and organizational commitment

19
Q

Benefits of diversity and inclusion

A
  • Different perspectives
  • Increased creativity
  • Better decision making
  • Increased engagement
  • Reduced turnover
  • Reputation
20
Q

HRM and Sustainability: Organizational sustainability

A

organizational sustainability is the ability to operate in a way that ensures long term success while minimizing negative impact on the environment, the economy and on society
- environmental responsibility: reducing waste, eco friendly
- social responsibility: diversity, inclusion, fair labor practices
- economic viability: maintaining profitability and financial health while balancing short term goals and long term success

21
Q

Three levels of sustainability (+1 extra)

A
  • Environmental
  • Social (social and cultural development)
  • Strategic or economic (long-term profits)
  • Psychological
22
Q

How can HRM contribute to organizational PSYCHOLOGICAL sustainability?

A
  • job crafting (allows workers to transform their jobs)
  • rewards and renumeration (conditions where workers feel motivated)
  • performance evaluation and career development (freedom to make choices and take initiative)
  • training and development (ensures lifelong learning and skills improvement)
  • communication (HR keeps employees up to date on what is happening, HR also takes accountability for worker’s actions)
  • ethical management (promote teamwork by embracing diversity)
23
Q

Organizations, through implementation of HR practices and policies, have to ensure:

A
  • worker’s employability
  • work-life balance
  • individual responsibility
  • (THESE ARE ALL A PART OF SUSTAINABLE CAREERS)