week 3 Flashcards
What are the 4 types of intra-group conflict?
- Task conflict: disagreements over the team’s tasks
- Relationship conflict: incompatibilities or emotional tension between group members
- Process conflict: disputes over how a task will be divided among team members
- Status conflict: differences associated with
members’ comparative social standing in the
group
What are the pros of task conflict?
1.Complexity perspective \+Task complexity \+Task importance 2.Information processing perspective \+Teamwork \+Team virtuality \+Type and timing of conflict 3.Conflict expressions perspective \+Open discussion \+Emotional regulation \+(Active) conflict management \+Intense team member behaviour \+(Positive) interpersonal perceptions \+(Transformational and authentic) team leadership
What are some conflicts in organizations?
- Incompatible personalities and attitudes
- Role ambiguity
- Discussions about unclear responsibilities
- Fights for power and influence
- Anger, resentment, and sensitivity
- Feelings of unfair treatment
- Distrust
- Loss of face
- Belonging to different organizational units 10.Insufficient communication
- Mutual interdependence
- Lack of constructive criticism
- Salary systems
- Competing for scarce resources
What are the 3 levels of conflict?
- Intra-personal conflict
- Intra-group conflict: Team members’ disagreements and friction, as seen by a sense of antagonism among the group
- Inter-group conflict
Which are the moderators of task conflict?
- Conflict types
- Team types
- Measurement approach
Which are the regulators of task conflict in task performance?
- Open discussions
- Emotional regulation
- Conflict management
- Oppositional intensity
- Interpersonal perceptions
- Team leadership
What is more important for team outcomes?
- conflict-emergent states
2. conflict processes: collectivistic/individualistic
What is the definition of conflict?
-A process that occurs when one person or group recognizes differences and resistance between themselves and another person or team over shared interests, resources, beliefs, values, or behaviors.
Which are the 3 processes of conflict?
- perceived differences
- strategies aimed at managing those differences
- the consequences of those differences
What are emergent states?
-the team’s enduring qualities, which are based on the thoughts and sentiments of its members
What are processes?
-members’ interdependent acts that transform inputs to outcomes through cognitive, verbal, and behavioural activities aimed at arranging task-work to attain a common purpose
What are team conflict states?
-members of the team’s shared assessments of the intensity of dispute over either task
