week 2

Question 1

elements of communication

Answer 1

sender, message, noise, channel, receiver, feedback

Question 2

types of communication

Answer 2

oral, non-verbal, and written communication

Question 3

oral communication

Answer 3

interaction that makes use of spoken words

Question 4

non-verbal communication

Answer 4

interaction that uses gestures, facial expressions, and body posture

Question 5

four types of non-verbal communication

Answer 5

a.) facial expresssions
b.) eye contact
c.) body movement and posture
d.) haptics

Question 6

haptics

Answer 6

derived from the greek word “haptikos”, connection by touch/skin ship

Question 7

written communication

Answer 7

the most formal of all types

Question 8

noise

Answer 8

element that prevents clear communication, modifies or changes the message

Question 9

SMCRF

Answer 9

sender, message, channel, receiver, feedback

Question 10

three types of noise

Answer 10

physical/external noise, psychological/internal noise, and semantic/linguistic noise

Question 11

physical/external noise

Answer 11

sounds created by things around you everyday, such as beeping cars

Question 12

psychological/internal noise

Answer 12

receiver’s internal thoughts

Question 13

semantic/linguistic noise

Answer 13

lack of common background or knowledge to share ideas effectively, such as a language barrier