Week 2

Question 1

It is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organization.

Answer 1

MANAGEMENT

Question 2

These are the set of individuals who carry out management activities.

Answer 2

MANAGEMENT

Question 3

It does not necessarily refer to all members of management but rather to those who occupy the highest-level positions within the organization

Answer 3

MANAGEMENT

Question 4

refers to any person (any employee) in an organization without regard to the managerial role in the organization.

Answer 4

Member

Question 5

refers to anyone who has designated responsibilities for carrying out managerial activities.

Answer 5

Manager

Question 6

refers to the process of completing managerial activities.

Answer 6

Managing

Question 7

KEY PARTS OF MANAGEMENT

Answer 7

1. Management is a process
2. Management involves assembling and using sets of resources
3. Management involves acting in a goal-directed manner to accomplish tasks
4. Management involves activities carried out in an organization

Question 8

It is the most persistent, pervasive, and powerful challenge with which all managers have to deal, regardless of the nature of their organization or its location

Answer 8

Managing change

Question 9

TWO MAJOR CAUSES OF CHANGE THAT MANAGERS MUST ADDRESS

Answer 9

1. Technology
2. Globalization

Question 10

is the development and observation of the increasing international and cross-national nature of everything from politics to business.

Answer 10

Globalization

Question 11

HISTORICAL APPROACHES TO MANAGEMENT

Answer 11

CHINESE CIVILIZATION
EGYPT CIVILIZATION
ROMAN EMPIRE
MODERN MANAGEMENT

Question 12

_____________ searched for an effective means of governing a large organization (government) and expressed the importance of open communications and consideration of people’s needs.

Answer 12

Chinese leaders

Question 13

are found in the Industrial Revolution, which began in England in the mid-eighteenth century.

Answer 13

Modern Management”

Question 14

is often credited as the “father of modern management.”

Answer 14

Frederick W. Taylor (1856–1915)

Question 15

WHAT DO MANAGERS DO?

Answer 15

Planning
Organizing
Directing
Controlling

Question 16

involves estimating future conditions and circumstances and, based on these estimations, making decisions about the work of the manager and for all employees for whom she or he is
responsible.

Answer 16

Planning

Question 17

THREE (3) TYPES OF PLANNING:

Answer 17

Strategic planning
Tactical planning
Operational planning

Question 18

This type addresses strategic actions designed to achieve the organization’s long-range goals

Answer 18

Strategic planning

Question 19

This type translates strategic plans into actions designed to achieve specific
and shorter-term goals and objectives

Answer 19

Tactical planning

Question 20

This type identifies the actions needed to accomplish the goals of particular units of the organization or particular product lines in their respective markets

Answer 20

Operational planning

Question 21

It involves identifying the appropriate structure of relationships among positions, and the people occupying them, and linking that structure to the overall strategic direction of the organization

Answer 21

ORGANIZING

Question 22

It is the process of attempting to influence other people to attain the organization’s objectives.

It heavily involves leading and motivating those for whom the manager is responsible.

Answer 22

DIRECTING

Question 23

The essence of this function is to regulate the work of those for whom a manager is responsible.

Answer 23

CONTROLLING

Question 24

MANAGERIAL JOB DIMENSIONS

Answer 24

Demands
Constraints
Choices

Question 25

THREE (3) DIFFERENT WAYS TO ACCOMPLISH CONTROLLERSHIP

Answer 25

1. Setting standards of performance for employees in advance
2. Monitoring ongoing (real-time) performance
3. Assessing the performance of employees on completed tasks

Question 26

This dimension of management refers to what the holder of a particular managerial position must do.

Answer 26

DEMANDS

Question 27

are factors that limit a manager’s response to various demands.

Answer 27

CONSTRAINTS

Question 28

This dimension underscores the fact that despite demands and constraints, managers always have the opportunity to exercise discretion.

Answer 28

CHOICES

Question 29

WHAT SKILLS DO MANAGERS NEED?

Answer 29

Technical skills
Interpersonal skills
Conceptual skills

Question 30

involve having specialized knowledge about procedures, processes, and equipment, and include knowing how and when to use that knowledge.

Answer 30

Technical skills

Question 31

It refers to a set of abilities that enable effective communication and interaction with others in a variety of settings.

Answer 31

INTERPERSONAL SKILLS

Question 32

Often called cognitive ability or cognitive complexity.

Answer 32

CONCEPTUAL SKILLS

Question 33

This skills such as logical reasoning, judgment, and analytical abilities are a relatively strong predictor of managerial effectiveness.

Answer 33

CONCEPTUAL SKILLS