Week 2 Flashcards

1
Q

What are the sectors of the external environment?

A

Political
Economic
Sociocultural
Technological
Ecological
Legal

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2
Q

What is PESTEL framework?

A

PESTEL is a framework that categorises and analyses an important set of external factors that might impinge upon the strategy, decisions, and activities of a firm

These factors can create both opportunities and threats for the firm

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3
Q

The purpose of PESTEL framework?

A

Is to scan, monitor and evaluate the important external factors and trends that might impinge upon a firm’s strategy

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4
Q

PESTEL analysis - Political?

A

Process and actions of the government bodies that influence the decisions and actions of firms

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5
Q

PESTEL analysis - Legal?

A

Legal factors include the official outcomes of political processes as manifested in law mandated, regulations, and court decisions that may have a direct bearing on the company’s profit potential

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6
Q

PESTEL analysis - Economic

A

Macro - economic factors including growth rates, level of employment, interest rates, price stability, and currency exchange rates

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7
Q

PESTEL analysis - Sociocultural

A

Sociocultural factors capture society’s cultures, norms and values

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8
Q

PESTEL analysis - Ecological?

A

Ecological factors involve broad environmental issues such as climate change and sustainable economic growth

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9
Q

PESTEL analysis - Technological

A

Technological factors capture the application of knowledge to create new processes and products

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10
Q

What are predictable surprises?

A

Most of the unexpected events that buffet companies should have been anticipated are predictable surprises

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11
Q

Predictable surprises arise from failures of?

A

Recognition- mangers remain oblivious to and emergent threat or opportunity

Prioritisation - threats are recognised but are not given high enough priority

Mobilisation - threats are recognised and taken seriously but there is failure to respond

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12
Q

What is Scenario planning?

A

A technique for rehearsing the future to avoid surprises by breaking through the ‘illusion of certainty’ associated with forecasting

A technique for envisioning multiple alternative futures based on assessment of critical uncertainties-
e.g conducting research to understand the major forces moving the world in different directions

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