Week 16: Means of Redress, Freedom of Information Flashcards
(42 cards)
Explain redress
Administrative procedures by which individuals can seek remedy for where the use of public power goes wrong
Governmental power is exercised at the individual level
- Lives and livelihoods affected by decisions on benefits, licences, planning permissions etc.
Each case may affect only one or a few people, but collectively vital to nature of government and its legitimacy
- Embodies respect for individuals and rule of law
How can things be done right the first time to ensure there is no need for redress
Incorporate feedback from previous appeals etc into future decisions
Obstacles for getting things right the first time, in regards to redress
- Discretion in how public authorities make decisions
- Complexity of the law
- Amount of work
- Different opinions on what is a “good” outcome
How can grievances such as unhappiness at administrative decisions (Refusal of a licence, to provide benefits etc.) be dealt with
- By providing right of appeal
- Full reconsideration of the merits of the case; not just procedure and legality
- Appeal body substitutes its own view of what should happen
Explain rights of appeal
Right of appeal must be expressly created, with details of procedure
- Every legislative scheme slightly different
- If no right of appeal, only option will be judicial review (which only considers legality)
Right of appeal normally given only to the party directly affected
- The applicant for a licence or benefit
- More controversial when decision also affects wider public (E.g. planning permission, operating licence)
- Only option for objectors is judicial review
What are the 3 types of appelate bodies (hear appeals under the statutory appeal processes)
- internal
- courts
- specialist body
Describe the internal appellate body
- within same authority or to higher body, e.g. Ministers
- quick, simple, very expert
- no independence - minister may be independent in hearing appeal but they is always doubt that there are additional factors that could be relevent i.e. personal relationships
Describe the courts as an appelate body
- lack of expertise on subject-matter
- Formal, independent
- Problems over cost and delay
- Increased burden of hearing decisions on courts -longer delay in appeal being heard
Describe the specialist appellate body
- expert
- separate from initial decision-maker
- procedure suited to nature of cases
- cant make too many because it will drain governments resources
Explain the evolution of the tribunal system
Developed piecemeal → Now reformed and reorganised
1957 (Franks Committee):
- Tribunals are a mechanism for adjudication, and should be open, fair and impartial
- Advantage of cheapness, accessibility, freedom from technicality, and expert knowledge
2001 (Leggatt Review):
- Merged a range of separate tribunals and introduced major reforms
2007 (UK) 2014 (Scotland):
- Tribunals, Courts and Enforcement Act 2007
- Tribunals (Scotland) Act 2014
Describe tribunals, what they do and who is on a tribunal panel.
Tribunals are dedicated as bodies for adjudication
- consider the merits of cases
- decide the substantive issue
- E.g. should a person get a licence or a benefit or not?
Who is on a tribunal panel?
- Commonly a legally qualified chair plus two others with relevant expertise
- Either technical knowledge or experience of the issue
Explain tribunal reform since 2007
- Unified administration of (most) tribunals
- HM Court Service and the Tribunal Service merged by Tribunals, Courts and Enforcement Act 2007 to make HM Courts and Tribunals Service
- Scottish Court Service and Scottish Tribunals Service merged by Tribunals (Scotland) Act 2014 to make Scottish Courts and Tribunals Service to make the Scottish Courts and Tribunals Service
- HM Courts and Tribunals Service covers courts in England and Wales, in addition to UK-level tribunals
- Scottish Courts and Tribunals Services covers matters within devolved competency
Employment tribunals run on same lines but bit different
- Not a matter of public law; Disputes between private bodies
Status of tribunals (in UK/England & Wales and Scotland)
Guarantee of judicial independence
- Constitutional Reform Act 2005, s.3
- All Ministers “must uphold the continued independence of the judiciary”
UK/England & Wales
- Senior President of Tribunals - Sir Keith John Lindblom
- First President was appointed to Supreme Court - Lord Carnwath
- There is also a President of Welsh Tribunals/Llywydd Tribiwnlysoedd Cymru (Wales Act 2017, s.60)
Scotland
- President of Scottish Tribunals is currently Lord Woolman
- Used to be Lord Carloway
Explain the tribunal structure - UK and Scotland
First Teir Tribunals:
- Organised into chambers to keep expertise
- First Tier often legally qualified chair and others with relevant expertise in area
Upper Tribunal (hears appeals from First Tier Tribunals
- Some cases go directly to Upper Tribunal
- Have to seek leave to appeal from First-Tier Tribunal
- Upper Tribunal members includes senior judiciary
Examples of chambers within first teir tribunals (UK)
Social Entitlement Chamber
- Social security and child support, criminal injuries compensation, asylum support
Immigration and Asylum Chamber
Health, Education and Social Care Chamber - Care standards, mental health, special educational needs, disability
Tax Chamber
Property Chamber
War Pensions & Armed Forces Compensation
General Regulatory Chamber
- Charity, consumer credit, environment, estate agents, gambling, transport, information
Examples of chambers within the upper tribunal
4 chambers:
- Administrative Appeals
- Tax and Chancery
- Immigration and Asylum
- Lands
Explain the status of upper tribunal
Possibility of appealing to higher courts (s.13 TCEA 2007 and s.48 T(S)A 2014)
Upper tribunal subject to judicial review, on limited grounds
- “some important point of principle or practice” or “other compelling grounds”
- Same circumstances in which the Court of Appeal will hear an appeal against a decision which itself was an appeal
Explain tribunal procedure
Procedure adapted to nature of dispute
Some tribunals very like courts, others more informal
- Some follow traditional adversarial model, some more inquisitorial
- Must give reasons for decisions: so there is basis for appeals and decisions are more likely to be accepted with reasoning available
No need for legal representation
- Higher success rate if represented (but need not be by lawyer)
- How equal is the process between individual appearing for first time and experienced authority?
Strengths of tribunals
- Firmly established as part of the judicial system
- Restructuring has strengthened their position and consolidated key structural and institutional features
- Overall, should be quicker, cheaper, more expert and more convenient than courts
Weaknesses of tribunals
- Can only deal with cases when express right of appeal is given
- Better than courts, but how far do they really provide ordinary citizen with equal access to justice?
- Third party appeals: not possible so would have to go through judicial review which is far more expensive, not effective as means of redress
How are regular complaints initially dealt with
Tribunals still require a formal process
Right of appeal must be expressly given by statute
Many grievances dealt with by other means
Complaints
- Go to authority concerned and complain
May get explanation or resolution
If not, bring in someone else
- MP or MSP
- Ombudsman
What was the 1990’s Citizen’s Charter
Citizens as consumers of services provided by public authorities
- Use complaints as a way to improve service
- Cheap, quick and simple
Explain formal complaints processes of public authorities
Usually start at local office then means of referring case to someone higher up or special complaints officer
- Find where to complain, Ombudsman website/ gov websites
- First reference to complaints resolution team or independent examiner etc – someone still within the authority but separate from operational team
- Gathering evidence from those directly responsible
- Then, if complainer not satisfied, referring to external person
Outcome and Remedies:
May settle grievance- Explanation, apology or simple error corrected
Potential Issues:
But lacks independence; complainant may doubt process
Describe the complaints procedure of the Scottish Government
What you can complain about
- delays in responding to your enquiries and requests
- failure to provide a service or the standard of service
- treatment by, or attitude of, a member of staff
- failure to follow proper procedure
Timescales to complain
- Normally, must complain within 6 months; can be extended to 12 months if you do not find out about the reason to complain until later or longer in “exceptional circumstances”
3 stage complaints process:
- Contact staff in area responsible for the service which has caused your concern – will seek to resolve informally within 5 days
- If step 1 not sufficient, an Investigating Officer will compile a report and, if things have gone wrong, recommend improvements,
3.Scottish Public Services Ombudsman