Week 12 Flashcards

1
Q

What is the definition of Human Factors?

A

The study of how humans interact with systems, products, and environments to optimize safety, efficiency, and usability.

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2
Q

What is the objective of studying Human Factors?

A

Enhance system design by considering human limitations and capabilities.

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3
Q

List the key disciplines involved in Human Factors.

A
  • Psychology
  • Engineering
  • Design
  • Physiology
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4
Q

What is Ergonomics?

A

Focuses on designing systems to fit human needs and abilities.

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5
Q

What are the three types of Ergonomics?

A
  • Physical ergonomics
  • Cognitive ergonomics
  • Organizational ergonomics
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6
Q

What does physical ergonomics focus on?

A

Focuses on how people physically interact with their environment. Like how your body moves, sits, or lifts things. To make tasks safer, more comfortable, and efficient.

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7
Q

What does cognitive ergonomics relate to?

A

How people think and process information when interacting with systems. It focuses on things like memory, attention, decision-making, and how well instructions or technology match the way our brains work.

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8
Q

What is the focus of organizational ergonomics?

A

Focuses on optimizing socio-technical systems, policies, and work environments.

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9
Q

What are the three usability principles?

A
  • Effectiveness
  • Efficiency
  • Satisfaction
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10
Q

What is the Information Processing Model?

A

Describes the stages of perception, cognition, and action.

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11
Q

What is perception in the context of Human Factors?

A

How users sense information.

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12
Q

What does cognition refer to?

A

Processing and interpreting information.

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13
Q

What is the significance of mental workload?

A

Excessive cognitive demand can reduce efficiency and increase errors.

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14
Q

How should interfaces be designed concerning cognitive load?

A

To reduce unnecessary cognitive load.

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15
Q

What is selective attention?

A

Ability to focus on relevant information.

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16
Q

What is divided attention?

A

Managing multiple tasks at once.

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17
Q

What are the limitations of working memory?

A

Avoid overwhelming users with too much information at once.

18
Q

List the types of human errors.

A
  • Slips
  • Lapses
  • Mistakes
19
Q

What are slips in the context of human error?

A

Execution errors, e.g., pressing the wrong button by mistake.

20
Q

What are lapses in human error?

A

Forgetting to perform a step in a process.

21
Q

What are mistakes in human error?

A

Incorrect decision due to misunderstanding or lack of knowledge.

22
Q

What is redundancy in system design?

A

Backup systems to prevent failures.

23
Q

What does error tolerance mean in design?

A

Allow users to recover from mistakes.

24
Q

What is the purpose of feedback mechanisms?

A

Clear feedback to indicate errors and guide corrections.

25
What does risk management involve?
Hazard identification and mitigation in system design.
26
What are some examples of safety measures in design?
* Use of alarms * Fail-safe mechanisms * Standard operating procedures (SOPs)
27
What are the core principles of Human-Centered Design (HCD)?
* Early focus on users and tasks * Iterative design process * Empirical measurement and testing
28
What are User Experience (UX) considerations?
* Accessibility * Simplicity * Consistency
29
What is accessibility in UX?
Ensuring usability for all individuals, including those with disabilities.
30
What does simplicity mean in design?
Avoiding complex interfaces that lead to errors.
31
What is consistency in design?
Keeping design elements uniform across platforms.
32
What is user testing?
Observing real users interacting with a prototype.
33
What is heuristic evaluation?
Experts assess design against usability principles.
34
What is a cognitive walkthrough?
Analyzing step-by-step user interactions.
35
Give an example of poor human factors design.
Complex airplane cockpits leading to pilot errors.
36
Give another example of poor human factors design.
Poorly labelled medication packaging causing dosage mistakes.
37
Give an example of good human factors design.
Ergonomic office furniture reducing strain and fatigue.
38
What is the conclusion regarding human factors and ergonomics?
They play a crucial role in design, safety, and efficiency.
39
What leads to better usability and lower error rates?
A human-centered approach.
40
What is essential in refining system designs?
Continuous testing and user feedback.