WEEK 11 - BUSINESS INTELLIGENCE Flashcards

1
Q

Define business intelligence

A

leverages software and services to transform data into actionable insights for strategic and tactical business decisions. BI tools access and analyze data sets and present analytical findings in reports, summaries, dashboards, graphs, charts and maps

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2
Q

key concepts of business intelligence

A
  • 3Vs of Big Data: volume, variety and velocity
  • Big Data: massive quantities of unstructured and semi-structured data from the internet and more, providing more patterns and insights than smaller datasets
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3
Q

define data warehouse

A

central repositories of information that store current and historical data for analysis
- they consolidate data from transaction systems, relational databases and other sources

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4
Q

define data mart

A

subsets of data warehouses, often summarized or highly focused, designed for specific users or departments

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5
Q

define hadoop

A

an open-source framework for storing and processing large datasets efficiently using clusters of computers

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6
Q

define in-memory computing

A

allows data to be stored in RAM for faster access and processing

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7
Q

define analytical platforms

A
  • specialized tools for complex data analysis and visualization
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8
Q

characteristics of data warehouses

A
  • hold billions of records and petabytes of data
  • integrate data from multiple sources
  • typically store historical data for 5 years or more
  • support cross-business access and analysis
  • separate analytics processing from transactional databases
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9
Q

characteristics of data marts

A
  • focused on specific subject areas
  • smaller in size compared to data warehouses
  • serve a specific community or department
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9
Q

characteristics of hadoop

A
  • stores and processes large datasets in parallel using clusters of computers
  • handles both structure and unstructured data
  • useful for processing diverse data types, including social media feeds, logs, audio and video
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9
Q

what is data mining?

A
  • finds hidden patterns and relationships in large databases and infers rules to predict future behavior
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10
Q

what is OLAP (online analytical processing)?

A
  • enables multidimensional data analysis, allowing users to view data from multiple perspectives
  • OLAP Cubes: specialized databases that store pre-calculated data for rapid access
  • supports ad hoc queries and complex analyses
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11
Q

define text mining

A
  • extracts key elements from unstructured data sets, discovering patterns and relationships
  • sentiment analysis measures customer sentiment from online comments and emails
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11
Q

what types of information are found from data mining?

A
  • associations: patterns discovered based on item relationships in transactions
  • sequences: events linked over time
  • classifications: identifying patterns that describe groups
  • clustering: discovering unclassified grouping
  • forecasting: using series of values to predict future values
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12
Q

what is web mining?

A

Analyzes web data to understand customer behavior, evaluate websites, and quantify marketing success
- content mining: extracts knowledge from web content
- structure mining: analyzes website structural elements
- usage mining: analyzes user interaction data gathered by web servers

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13
Q

example of hadoop use case

A

facebook relies on Hadoop for data storage and processing, enabling the analysis of user data to improve products and targeted advertising

14
Q

examples of data mining in practice

A
  • association example: a study reveals a 65% chance of purchasing a cola drink with corn chips
  • sequence example: identifying patterns like purchasing a refrigerator within two weeks of buying a house
  • classification example: a mobile phone company uses classification to identify customers likely to leave
  • clustering example grouping bike buyers based on demographics
  • forecasting example: estimating future sales figures
15
Q

example of business intelligence being used in sentiment analysis

A

kraft foods uses sentiment analysis to understand customer emotions and preferences from social media and blogs

16
Q

business intelligence in web mining example

A
  • analyzing web server logs to improve marketing strategies and customer engagement