week 11 Flashcards

1
Q

define sposorship

A

an investment in an activity, person, or event for access to the commercial potential associated with the activity, person, or event.

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2
Q

advantages of sponsorship

A

Gets around changing media habits, skipping commercials, etc.
•Can increase positive relationships among both consumers and other public stakeholders
•Can avoid clutter
•Can enhance brand equity when paired with appropriate events or people
•Can be targeted towards niche groups (e.g. sponsoring a Yacht Ra

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3
Q

disadvantages of sponsorship

A

•Can backfire / difficult to control
l•Difficult to measure
•Can be cluttere

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4
Q

sponsorship must be TEARS

A

Trustworthiness –believable and dependable
Expertise –skills / knowledge related to the product
Attractiveness –pleasant to look at
Respect –being admired due to their accomplishments
Similarity –being similar to audienc

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5
Q

what to consider when selecting sponsorship

A

Image match-up: is the event consistent with the brand image?
Target audience fit: does the event reach the target audience?

Sponsorship misidentification: is this event one that the competition has previously sponsored?

Clutter: how many other sponsors are there?

Complement other marketing communication elements: does the event complement existing sponsorships and fit with other marketing communication programs for the brand

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6
Q

define cause related marketing

A

giving of support, either funds or resources to particular charities and causes

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7
Q

Cause Related Marketing objectives

A

To increase brand image
To increase brand awareness
To create good publicity (thwart negative publicity)
To increase brand loyalty (Positive WOM, increased purchase)

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8
Q

Strengths of Cause related marketing

A

Provides additional reasons for loyalty with customer base
Thwart negative publicity
Reaches new / different segments
Airtime /print space is provided free of charge (if reported on)
Integrates well with MPR
Combats negative publicity
Increase a brand’s retail merchandising activity (companies want to stock ‘good’ brands)

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9
Q

limitations of Cause related marketing

A

Can back fire
mixed evidence if consumer attitudes/beliefs leads to changes in actual behaviour
difficult to measure
becoming increasingly cluttered

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10
Q

selecting the right cause

A

image match-up: is the cause consistent with the brand image?

Image-target match:Is the cause something the target audience cares about

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11
Q

the challenge of effective evaluation of imc

A
  1. Marketing communication objectives are varied
    2) Measurement cannot be done under controlled experimental conditions
    3) There is no agreement on the theory of how marketing communications work
    4) Many media influence communication effectiveness
    5) Consumers are not passive reception
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12
Q

what should be evaluated

A

the marketing messages being used
• The media channels being used to transmit the message
• The source being used
• Budget expenditure

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13
Q

when and where during imc campaigns should we evaluate the activites

A
  • Pretesting (e.g. before placing the message in advertising) and Post-testing
  • Test in small markets first with small budget and then move on to bigger markets
  • Examine prior campaigns and determine whether/why they were successfu
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14
Q

how should we conduct the evaluation

A

How should we conduct the evaluation•Focus groups
•Surveys
•Experiments / simulations
•In the ‘real-world’ -small markets first and then expanding.
•Whatever is chosen, the measurements should be reliable and valid (e.g. many trials, done in ecologically valid settings, etc.)

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15
Q

explain attitude or behavioural emphasis in the evolution of imc

A
  • While the ultimate goal is purchase behaviour, each step, while more removed, is important and can be more easily evaluated
  • Some elements are more specifically focused towards purchase behaviour while others are focused more on generating recognition or affective/emotional reaction
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16
Q
behavioural or attitude?
advertising 
digital marketing
direct marketing 
sales promotion 
public relations / cause marketing / sponsorship
personal selling
A

advertising = both but emphasis on attitude
digital marketing = both but emphasis on behavioural

direct marketing = both

sales promotion = behavioural

public relations = attitude

personal selling = bahvoural

17
Q

measures of evaluation (purchase behaviour)

A

•Recall & Recognition•
Attitudes towards the product and ad •Emotional and Physiological Measures •Persuasion Measures
•Sales Measur

18
Q

emotional reposes measures

A
  • Emotional and Physiological Measures •Galvanic Skin Response
  • Pupil dilation
  • Eye-tracking
  • Facial / Emotional tracking •Brain Imaging
19
Q

persuasion measures

A

1 An initial pre-viewing benchmark score of brand preference is taken by asking respondents to choose between the brands they would select, assuming they win a prize in a raffle Time

2 A television program is shown is test and non-test advertisements insertedTime

3 A second post-viewing benchmark score of brand preference is taken by asking respondents if they would like to change the brands they would select to take home if they won a prize in a raffle

20
Q

sales measures

A

electronic modelling

21
Q

explain behaviour scan and scan track

A

ScanTrack
•Some households are equipped with electronic meters to their TV set which measures what commercials they are exposed to
•These people also have cards that are scanned at store checkouts that record what they purchase

•Behaviours can only operates in supermarkets while Scantrackcan collect all purchase data (with a barcode