Week 10 PRE-FINALS Flashcards
It is to enable the right people to obtain the required information at the right time.
Information System
It contains information about people, place and things within the organization or in the surrounding environment.
Information System
It is a combination of technology, people, and processes that work together to gather, store, process, and share information.
Information System
It helps organizations keep track of data, make decisions, and manage operations smoothly.
Information System
it’s like a digital tool that organizes information so that people can easily access, use, and share it to do their jobs better.
Information System
Supervisors and workers who handle day-to-day operations.
Low-Level Management (Operational Level) Transaction Processing Systems (TPS)
To keep track of daily activities, transactions, and routine tasks.
Transaction Processing System (TPS) Low-Level Management (Operational Level)
These systems handle basic, repetitive tasks like recording sales, inventory tracking, and payroll. They ensure that the organization runs smoothly on a daily basis.
Transaction Processing Systems (TPS)
Managers who oversee departments or specific projects and report to top management.
Middle-Level Management (Tactical Level) Management Information Systems (MIS)
To plan and make decisions to improve efficiency and solve problems.
Management Information Systems (MIS)
provides regular reports on performance.
Management Information Systems (MIS)
helps analyze data to make informed decisions about things like budget, scheduling, and productivity improvements.
Decision Support Systems (DSS)
Executives and senior leaders who set the organization’s overall direction.
Top-Level Management (Strategic Level) Enterprise Information Systems (EIS)
To make long-term strategic decisions and set goals for the organization.
Executve Information Systems (EIS) Top-Level Management (Strategic Level)
These systems provide summarized information, like performance trends, competitor analysis, and economic forecasts, helping executives make strategic decisions that guide the company’s future.
Enterprise Information Systems (EIS)
are medium term decisions. Whereas a misguided strategy could take a business in entirely the wrong direction and lead to failure, a misguided tactic would have a more limited impact. Strategies are usually in place for a long period of time; tactics tend to be more changeable.
Tactical Decisions
What are the components of information systems
Computer System
Data Base
People
Information System Software
Software Development Life Cycle (SDLC)
It is a combination of hardware and software components that work together to perform various tasks and functions.
Computer System
It is a structured collection of data organized in a way that a computer program can quickly access and manage it. It is a systematic and efficient way to store, manage, and retrieve information.
Data Base
They play various roles in the design, development, implementation, and use of information systems.
People
A set of programs and applications designed to facilitate the management and processing of information within an information system.
Information System Software
is a systematic process used by software developers to design, develop, test, and deploy software applications.
Software Development Life Cycle (SDLC)
It monitors, collects, stores and processes data generated from all business transactions. The primary goal of using a ____________ is to provide all information required by law, by management and by organizational policies to keep the business running properly and efficiently.
Transaction Processing System
What are the TPS of Accounting and Finance
Financial Information System
Accounting Information System
Funds Management System
What are the TPS of Marketing and Sales
Point of Sales System
Sales Order Information System
Sales Commission System
What are the TPS of Production Operations
Inventory Management System
Quality Control System
Machine Control System
What are the TPS of Human Resources Management
Human Resource Information System
Payroll System
Staff Evaluation System
What are the 3 types of TPS
Stand Alone System
Enterprise Wide Client Server System
Web Based Transaction Processing System
Is normally a simple information system used by a single user.
Stand-Alone System
It is used in small businesses that handle transactions within a single location.
Point-of-sale (POS) systems
operating within a warehouse or a single facility.
Inventory management systems
Is based on an enterprise-wide computing environment, where servers and clients are connected to a local network within an enterprise.
Enterprise-Wide Client-Server System
In this setup, the TPS is designed to handle transactions efficiently and reliably, serving multiple users and business functions throughout the enterprise
Enterprise-Wide Client-Server System
Users can interact with the information system by giving the URL of the system to the web browser.
Web-Based Transaction Processing System
is commonly used in various industries for conducting online transactions, managing business processes, and providing services to users.
Web-based TPS
What are the 2 ways TPS can process data?
Batch Processing
Online Processing
Data from transactions are collected and grouped together. The system then processes the group of data (called batches) periodically.
Batch Processing
Data are processed without batching, but not necessarily in real time.
Online Processing
is to provide information to middle-level managers to support planning, organizing and controlling operations.
Management Information System
What is an information system that serves the whole organization is called?
Enterprise Information System
It improves the functions of enterprise business processes by integration, this means typically offering high quality of service, dealing with large volumes of data and capable of supporting some large organization or enterprise.
Enterprise Information System
A system that integrates the planning, management and the use of resources in the entire organization.
Enterprise Resource Planning System
The major objective of this system is to integrate all departments and functional information systems across a company into a single information system that can serve the needs of the entire organization. ______ must involve integration of all functional information systems available within the organization.
Enterprise Resource Planning System
What are the typical fuctions areas in business organizations
Accounting and Finance
Marketing and Sales
Human Resource Management
Covers activities that involve managing money flow into, within and out of organisations.
Accounting and Finance
Responsible for getting products or services to customers.
Marketing and Sales
Covers several tasks such as recruitment , training and development, record-keeping and planning.
Human Resource Management
Is a system that helps an organization to acquire and retain customers. Through this, organizations are able to treat different customers differently.
Customer Relationship Management System
It is designed to help businesses manage and analyze interactions with their current and potential customers. These systems play a crucial role in enhancing customer relationships, improving sales processes, and optimizing overall customer satisfaction.
Customer Relationship Management System
Major types of Customer Relationship Management System (CRM)
Operational
Anaytical
Collaborative
Involves customer services, order management and invoice/billing.
Operational
Capture, store, extract, interpret and report customer data to the management.
Anaytical
Communication, coordination and collaboration between the organization and customers.
Collaborative
