Week 1 readings Flashcards
Corporate Social Performance Model 3 dimensions
CSR
Social issues
Corporate social responsiveness
Extensions of corporate social performance model
Principles
Processes
Policies
Criticism of Corporate Social Performance Model
No capacity to measure and emprically test the model. Lack of objective and behavioral measurement.
3 stakeholder models on motivation
- The strategic model: based on business case logic of CSR (more empirical support)
- The intrinsic model: emphasizes the moral aspect of CSR
- Convergent model: combination of the two
What is organizational changes (jones)
the process by which organizations move from their present state to some desired future state to increase their effectiveness.
Targets of change (jones)
- human resources
- functional resources
- technological capabilities
- organizational capabilities
Evolutionary change
change that is gradual, incremental, ad specifically focused. Constant attempt to improve, adapt, and adjust strategy and structure incrementally to accommodate to changes taking place in the environment
Revolutionary change
change that is sudden, drastic, and organization-wide. Involves a bold attempt to quickly find new ways to be effective. Radical shift in ways of doing things, new goals, and a new structure.
Sociotechnical systems theory
a theory that proposes the importance of changing role and task or technical relationships to increase organizational effectiveness.
Hand-got method
small-batch technology
Hand-got method
small-batch technology
long wall method
mass production technology
Total quality management (TQM)
a technique develop by Edwards Deming to continuously improve the effectiveness of flexible work teams.
2 reasons lack of succes TQM
- Underestimates of the degree of commitment from people at all levels in the organization necessary to implement a TQM program
- The long time frame necessary for TQM efforts to succeed and show results.
Reengeneering
fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service and speed.
Three guidelines for performing reengineering
- Organize around outcomes, not tasks.
- Have those who use the output of the process perform the process
- Decentralize decision making to the point where the decision is made
Action research
a strategy for generating and acquiring knowledge that managers can use to define an organization’s desired future state and to plan a change program that allows the organization to reach that state.
CSR definition Maon
stakeholder oriented concept that extends beyond the organization’s boundaries and is driven by an ethical understanding of the organization’s responsibility for the impact of its business activities, thus, seeking in return society’s acceptance of the legitimacy of the organization.
Win-win situation: results are good for organization and stakeholders.
Stakeholder definition Maon
groups and individuals who can affect, or are affected by, the achievement of an organization’s missions.
Stakeholder theory
organization’s survival depends on generating wealth and value for stakeholders instead of only the shareholders
Types of stakeholders (2) (gavarre and johanson)
- Primary stakeholders: direct relationship
- Secondary stakeholders: social and political actors who support the mission
- interested parties
Barriers to the development of a CSR orientation
- Threats to stability
- Fear of change
- The belief that a CSR orientation is inappropriate for the organization
- The belief that focusing on CSR will result in the organization losing sight of its core values
types of learning (2)
Generative learning: employees understand how to learn (the best).
Adaptation learning: trial and error
Nine steps model Maon
- Raising CSR awareness inside the organization
- Assessing corporate purpose in a societal context
- Establishing a working definition and vision for CSR
- Assessing current CSR status
- Developing an integrated CSR strategic plan
- Implementing the CSR integrated strategic plan
- Maintaining interna; and external communication
- Evaluation CSR-related strategies and communication
- Institutionalizing CSR policy
Steps within step 2 of Maon 9 steps
Assessing corporate purpose in a societal context
Unconvering norms and values
Identifying key stakeholders
Steps within step 4 Moan
Auditing current CSR fit norms, standards and practices
Benchmarking competitors, CSR practices, norms
