Week 1 (Chapters 1, 2, 11, 14)

Question 1

channel

Answer 1

The pathway used to transmit a message.

Question 2

feedback

Answer 2

Verbal and nonverbal responses made by a listener to a speaker.

Question 3

interference

Answer 3

Anything that obstructs accurate communication of a message.

Question 4

listener

Answer 4

the receive of the speakers message.

Question 5

message

Answer 5

Whatever is communicated verbally and nonverbally to the speaker.

Question 6

scapegoat

Answer 6

An individual or a group that innocently bears the blame of others.

Question 7

situation

Answer 7

The setting in which communication takes place.

Question 8

speaker

Answer 8

The originator of a message sent to a listener.

Question 9

stereotype

Answer 9

An oversimplified or exaggerated image.

Question 10

adrenaline

Answer 10

A hormone, triggered by stress, that stimulates heart, lungs and muscles and prepares the body for “fright, flight or fight.”

Question 11

positive imagery

Answer 11

Visualization of successful actions.

Question 12

positive nervousness

Answer 12

Useful energy.

Question 13

attention material

Answer 13

The part of the introduction designed to capture audience interest.

Question 14

clincher

Answer 14

A final statement in a speech that drives home the key concept of the speech.

Question 15

credibility

Answer 15

Audience perception of a speaker as believable, trustworthy, and competent.

Question 16

hypothetical illustration

Answer 16

Imaginary scenario that illuminates a point.

Question 17

orienting material

Answer 17

The part of the introduction that gives listeners the information they need to fully understand and believe the rest of the speech.

Question 18

overt-response question

Answer 18

A question asked to elicit a direct, immediate reply.

Question 19

preview

Answer 19

A preliminary look at the highlights of a speech.

Question 20

rhetorical question

Answer 20

A question asked solely to stimulate interest and not elicit a reply.

Question 21

articulation

Answer 21

The act of producing vocal sounds.

Question 22

extemporaneous method

Answer 22

Delivery of a speech from notes, following extensive preparation and rehearsal.

Question 23

impromptu method

Answer 23

Speaking with little or no preparation.

Question 24

intonation

Answer 24

The use of changing pitch to convey meaning.

Question 25

manuscript method

Answer 25

Deliver of a speech by reading a script.

Question 26

nonverbal communication

Answer 26

Transmission of messages without words.

Question 27

pitch

Answer 27

The highness or lowness of a sound.

Question 28

posture

Answer 28

The position of your body as you sit or stand.

Question 29

pronunciation

Answer 29

Correct way of speaking a word.

Question 30

verbal fillers

Answer 30

Vocalized pauses in which a speaker inserts sound such as “uh.”