Week 1 (Chapters 1, 2, 11, 14) Flashcards
channel
The pathway used to transmit a message.
feedback
Verbal and nonverbal responses made by a listener to a speaker.
interference
Anything that obstructs accurate communication of a message.
listener
the receive of the speakers message.
message
Whatever is communicated verbally and nonverbally to the speaker.
scapegoat
An individual or a group that innocently bears the blame of others.
situation
The setting in which communication takes place.
speaker
The originator of a message sent to a listener.
stereotype
An oversimplified or exaggerated image.
adrenaline
A hormone, triggered by stress, that stimulates heart, lungs and muscles and prepares the body for “fright, flight or fight.”
positive imagery
Visualization of successful actions.
positive nervousness
Useful energy.
attention material
The part of the introduction designed to capture audience interest.
clincher
A final statement in a speech that drives home the key concept of the speech.
credibility
Audience perception of a speaker as believable, trustworthy, and competent.
hypothetical illustration
Imaginary scenario that illuminates a point.
orienting material
The part of the introduction that gives listeners the information they need to fully understand and believe the rest of the speech.
overt-response question
A question asked to elicit a direct, immediate reply.
preview
A preliminary look at the highlights of a speech.
rhetorical question
A question asked solely to stimulate interest and not elicit a reply.
articulation
The act of producing vocal sounds.
extemporaneous method
Delivery of a speech from notes, following extensive preparation and rehearsal.
impromptu method
Speaking with little or no preparation.
intonation
The use of changing pitch to convey meaning.
manuscript method
Deliver of a speech by reading a script.
nonverbal communication
Transmission of messages without words.
pitch
The highness or lowness of a sound.
posture
The position of your body as you sit or stand.
pronunciation
Correct way of speaking a word.
verbal fillers
Vocalized pauses in which a speaker inserts sound such as “uh.”