Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Performance management and innovation > Week 1 > Flashcards

Week 1 Flashcards

1
Q

What is Performance Management? Why do we want to manage performance?
3

A
  • To Increase Motivation
  • Strategic Imperatives
  • Innovation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Performance management definition

A

‘a continuous process of identifying, measuring and developing the performance of individuals and teams and aligning performance with the strategic goals of the organisation’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Difference between performance management and performance appraisal
3ea

A

Performance management system
Continuous process
Ongoing feedback
Strategic focus

Performance appraisal
Generally once a year
Limited feedback
Description of employee strengths and weaknesses
An important component of a performance management system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Reason for performance management systems

6

A
  • Strategic purpose
  • Administrative purpose
  • Informational purpose
  • Developmental purpose
  • Organizational maintenance purpose
  • Documentational purpose
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Main purposes of performance management use in Australia

11

A
  1. Determine training and development needs
  2. Appraise past performance
  3. Align objectives
  4. Develop individual competencies
  5. Assist career planning decisions
  6. Link pay to performance
  7. Assess future potential/promotion prospects
  8. Discipline/dismiss non-performing staff
  9. Change organisational culture
  10. Retain high calibre staff
  11. Set performance objectives
  12. Other
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Why are performance management systems important

5

A
  • Clearer insight into performance
  • To improve performance outcomes
  • To improve the motivation of individuals in the workplace
  • Strategic competitive advantage
  • As a means of addressing innovation issues
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Key motivation theories

5

A
  • Clearer insight into performance
  • To improve performance outcomes
  • To improve the motivation of individuals in the workplace
  • Strategic competitive advantage
  • As a means of addressing innovation issues
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

wot are Process theories

+ 3 key theories

A

Consider the cognitive processes by which people make motivated decisions.
•Key theories:
•expectancy theory
•goal-setting theory
•Equity and organisational justice theories.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Miles and snow’s 3 generic strategies

A

Defenders
Prospectors
Analysers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Porter’s 3 generic competitive strategies

A

cost leadership
Differentiation
Focus (niche) strategies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is innovation?

A

‘Innovation is the implementation of a new or significantly improved product (good or service), process, new marketing method or a new organisational method in business practices, workplace organisation or external relations’ (Organisation for Economic Co-operation and Development [OECD] 2005)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Why do businesses need to innovate?

2

A

To help build our nation and contribute to economic growth:

To gain competitive performance advantages:

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Why innovate

4

A
  • Innovation can generate higher performance for organisations
  • Increasing competition pressures organisations to embrace innovation strategically.
  • People generate and adopt innovations
  • Innovation allows organisations to contribute to society
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Main types of innovation

4

A

•Product innovations
-Introduction of new product
•Process innovations
-Implementation of a new production or delivery method
•Marketing innovations
-Changes in product design, packaging, placement, promotion or pricing
•Organisational innovations
-Implementation of a new organisational method

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Incremental Innovations

A
  • ‘Incremental innovations refine and extend an established design’ (Harmanicioglu, Droge and Calantone, 2009, p.233)
  • Cherry Coke, Coke with Lime and more recently Coca-Cola Life
  • Woolworth – home delivery service
  • Google’s Gmail
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Radical Innovations

A

‘Radical innovations establish a new dominant design’ (Harmanicioglu, Droge and Calantone, 2009, p.233)
•Requires a process of creative destruction to transform or bring about revolutionary change (Schumpeter cited in Robbins et al., 2009)
•Nikon’s adoption of digital cameras and Kodak’s case

17
Q

Innovation diffusion involves 4 elements:

A

The innovation itself
Communication channels –
that allow transfer of information from one unit to the other
Time –
speed by which innovations are adopted
Social system –
external influences (mass media, organizations or governments) internal influences (strong and weak social relationships, opinion leaders) that influence whether and how quickly ideas and technologies are adopted.

Performance management and innovation (7 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions