week 1 Flashcards
body language
the process of communicating nonverbally through conscious or unconscious gestures and movements.
communication competence
the degree to which a communicator’s goals are achieved through effective and appropriate interaction.
cultural diversity
the existence of a variety of cultural or ethnic groups within a society.
dyad
the most common, or primary form of communication or interaction between two people. (page 12)
exchange process
?
oral language
communication by word of mouth
population categories
the five ethnicities people are categorized into in the US and Canada. The include white, black, hispanic, asian, and native american
language and communication
written, sign, and oral languages are used to share messages. (page 13)
diversity in population composition
the percentage of the U.S. population that is white has decreased since the 1970s. The black population has grown by more than 14% between 1980-1990 and the Hispanic population has increased 53% from 1980 to 1990. (page 15)
multicultural client groups
n the U.S., about 32 million people age 5 and over speak a language other than English, and the majority of them speak Spanish. (page 15)
culture
Common lifestyles, languages, behavior patterns, traditions, and learned beliefs passed from one generation to another. It is learned and shared. (page 21)
Culture shock
Develops when the cultural values and beliefs of a new or different culture differ radically from a person’s native culture. (page 23)
subculture
Smaller groups within a culture with their own value system and behavorial expectations, for example age groups (senior citizens) or gender groups (feminists). (page 22)
Cultural Values:
Standards that members of a cultural group share in common. These values may differ quite a bit from culture to culture. (page 23)
white values
WASP (white, Anglo-Saxon, Protestant) ethic is the most accepted value system for white Americans, with a tendency toward competitiveness, not cooperation. This group particularly values an orientation toward the future.(page 24)
Asian values
Japanese, Chinese, Indochinese, Filipino, Korean, Vietnamese, Indian (Eastern), with traditional values rooted in religious beliefs such as Buddhism, Taoism, Christianity, Confucianism, Zen Buddhism, Shintoism, and Hinduism. Shintoism is primarily practiced by the Japanese. (pages 24-27).
hispanic values
Cultural and national identities from the Caribbean, Mexico, Central and South America and those with a Spanish ancestry. Family is of great value, with a traditional n value of religion, often Catholicism. (pages 27-28)
black values
Highly diverse group of people with a large group of African descent, and also Caribbean nations. Many have struggled against racism. (pages 29-30).
native american values
Many different tribal groups, most of these live in poverty, and many Native Americans value the extended family. They value orientation to the present, extended family and cooperation. (pages 31-32).
amish values
An ethnoreligious group who choose to live in rural farming areas with a large part of their total population living in Pennsylvania, Ohio, and Indiania. Their culture is one of remaining distant from the modern world and also holding a high value for the family. They value the virtue of humility. (pages 33-34)
filipino values
Most have immigrated to the U.S. from the Phillipine Islands, and the culture of the Phillipines has been impacted by the Malaysian, Chinese, Japanese, Indonesian, and Asian Indian cultures, along with the Arabs and the Spainards. Tagalog is the primary language of the Phillipines. (pages 31-32)
Iranian values
The majority are Muslims but others follow the following faiths: Jewish, Baha’is, Zorasterism. The family values include a patriarchal and hierarchial view, with the father as the head of the household. They respect zerangi as one of the values they aspire to. (pages 35-37)
Irish values
Now successfully integrated into the mainstream white culture, the Irish settlers in the U.S. were initially were persecuted for their Roman Catholic faith. (pages 37-38)
