Week 1 Flashcards

1
Q

Subjects that demand transitions

A

Sustainability, Energy transition, circular economy, and the food production chain

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2
Q

Transitions require

A

A perspective on change, A multi-level perspective, seeing the views of different organizational layers and Multidisciplinary teams, not often organized in organisations.

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3
Q

Culture

A

Shared ideas, norms and values inside of an organization.

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4
Q

Espoused Values

A

Something that you feel inside of you and carry out.

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5
Q

Enacted values

A

Values that are experienced by you as an employee or researcher within a company.

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6
Q

Norms

A

Shared rules of conduct that tell people how to act in specific situations

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7
Q

Taboo

A

Something that you don’t talk about within certain organizational situations

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8
Q

The position of Alvesson & Svensson

A

· A longitudinal, in-depth investigation of a cultural change program in a high-tech firm
· New department to develop new technology
· Lack of studies focusing micro-processes of change at work (Tsoukas and Chia 2002)
· Focus on the actual organization of change work
· Interpretative anthropological perspective

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9
Q

Substantive change

A

Means clear and measurable changes to an organisation’s structures, systems, processes, or resources. This is visable and not idealistic.

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10
Q

Elements of substantive change (A&S, ch 2.)

A

· Change ideas and values (cultural level)
· Let people behave differently (structural level)
· Physical embodiments of change
· Interplay needed between levels of meaning, behaviour, material and structural arrangements

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11
Q

The first step of the N-model (A&S, ch 2.)

A

Evaluation the situation and determining the change goals

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12
Q

The second step of the N-model (A&S, ch 2.)

A

Analyzing the existing culture and sketching the desired culture

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13
Q

The third step of the N-model (A&S, ch 2.)

A

Analyzing the gap

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14
Q

The fourth step of the N-model (A&S, ch 2.)

A

Designing a plan for changing the culture

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15
Q

The fifth step of the N-model (A&S, ch 2.)

A

Implementing the plan

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16
Q

The sixt step of the N-model (A&S, ch 2.)

A

Evaluating the changes and efforts

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17
Q

Critique on the grand technocratic change programs (A&S, ch 2.)

A

· Top down organized - CEO is isolated and not in the operation.
· Managerial perspective.
· Instrumental: implementation of toolkit - the processes look like copies. Not suited for every organization.
· Many change models imply simplistic view of organizations.
· Illusion of full control of the change process.

18
Q

Critique on the grand technocratic change programs (A&S, ch 2.)

A

· Change process is difficult to control
· Success depends on support of middle-level and lower-level workers. - we should be much closer to these employees. Organize and involve them.
· Openness and receptiveness to new ideas values and meanings are needed. - creative interventions are needed.
Integrative perspective on organization culture is dominant

19
Q

Planning approach elements (A&S, ch 2.)

A

Background in Human Relations.
- Open system school: Change projects are complex and unpredictable
- Sequential process: Change is a N-step process
- Organizing Development school: Lewin’s equilibrium model dominating the debate

20
Q

Stages of Lewin’s punctuated equilibrium model

A

Unfreezing, Transfroming and Refreezing

21
Q

Unfreezing

A

Getting the people affected by change to believe that change is needed

22
Q

Transforming

A

Running the change process

23
Q

Refreezing

A

Stabilising the new situation

24
Q

Key aspects to Rosenbaum et al atrice (2018)

A

· Identify the development of planned organizational change models over time.
· Ongoing centrality of Lewin’s model in planned organizational change.
· Lewin’s model must be understood as a developmental process.
· The model challenges the interplay between organizational inputs, processes, and outputs, with the vagaries of human behaviour, a core variable in the success of organizational change.

25
Lewin pointed to integrated components necessary in understanding all the elements of a change process:
· Identifying countervailing forces as part of force field analysis. (resistance) · Understanding the characteristics necessary to influence movement. · Understanding resistance as an element of habits within groups. (not just get rid of) · Role of group decision-making as underpinned by personal and group motivations. · Usefulness of action research, doing research while implementing.
26
Lewin's approach recognizes different stages
1. Change as a project 2. Change as resistance 3. Change as an interpretative process
27
Who's change model is this?
The operationalising of Lewin's change model (Rosenbaum et al)
27
Process approach of change (Rosenbaum et al. 2018)
· Reaction to the planned n-step models. · Change is an open, continuous and unpredictable process. You don't know wat will happen in the future. · Unforeseen changes, resistances, consequences and results. Some things are hard to predict. · Central dimension involve the experiences, feelings and sense-making of those in the change process.
28
Organizational becoming (Tsoukas & Chia, 2002)
The idea that change is central to an organization. Instead of viewing change as a rare event, they argue that organizations emerge through continuous change, which precedes and enables their existence.
29
Change is the normal condition of organizational life, criticizing: (Tsoukas & Chia, 2002)
Understanding of the micro-processes of change at work How is change accomplished Change programs do not produce change
30
Priority to micro-level change: (Tsoukas & Chia, 2002)
Adaptation: The ability of individuals to actively adjust their beliefs and habits in response to new experiences and changing circumstances. Variations: The emergence of differences in how categories are applied and interpreted as individuals improvise in novel situations. Restless Expansion: The ongoing process of organizations continuously evolving their actions, meanings, and practices through experimentation and adaptation. Opportunities: New possibilities created when individuals reimagine or reinterpret existing categories and practices in response to changes in their environment or insights.
30
Organizational becoming elements (Tsoukas & Chai)
- Change as ontologically primary - Micro-level change as the driver - Situated action and improvisation - Radial structure of categories - Opportunities and emergence
30
Organizational becoming paradox (Tsoukas & Chai)
The paradox of 'organizational becoming' lies in the tension between the inherent fluidity of organizations and the simultaneous need for stability and structure.
30
Performative Account
It performs itself and builds upon. Focus on how change is actually enacted and brought about. This approach acknowledges that change is an ongoing process driven by the actions and interactions of individuals within specific contexts.
31
Two models that bring people together.
Diffusion model & Translation model
31
Diffusion Model
Change has been seen as a non-explanatory thing
32
Diffusion Model characteristics
· Change plan is bestowed with an inner force · Change 'move' through the organization · Subordinates are passive receivers of their roles and identities · People are expected to be intermediaries, black boxes
32
Pro's of the Diffusion model
Deeper understanding of microprocesses. Insight into the enactment of change. Practical relevance.
33
Translation model
If you move something it is also being translated by someone else. If I give middle management an assignment, they also give a meaning to this.
34
Translation model characteristics
· Movements of ideas and objects (Latour 2005) · Object will move according how people actively align with and make sense of it · People do something active with the ideas instead of passive transmission