week 1 Flashcards
What can a class in business ethics do?
- You can clarify the right and wrong in context of business
- Common moral language
- Show that wrong actions are often done by people with no intention of doing so
- Help us think about the place of business in our world and the goods it can promote
Are we built for ethics
We as humans are built for ethics. Morality is what makes us human, even though we are all far from perfect.
Why aren’t we all angels?
- Part of the problem is that although we’re built to be moral, we’re not built to be perfectly moral.
- If you’re surrounded by people who care about morality, it’s to your evolutionary advantage to seem more moral than you really are but to bend and break the rules a bit here and there. But we are all also selfish.
what are the 3 stumbling blocks of human nature that prevent us from doing the rigjt thing (why aren’t we morally perfect)?
There are 3 stumbling blocks of human nature that can prevent us from doing the right thing
1. Moral confusion
2. Incentives
3. Psychological factors
Explain moral confusion
Moral confusion is the state of uncertainty about what is right or wrong (ethical or unethical)
- Limitations in knowledge causes moral confusion
- Example of moral confusion: The trolley problem
what are the limits of moral confusion
Only some of our bad behavior is examples by moral confusions
The reasons for skepticism:
- Moral philosophers don’t behavior better than their peers
(Moral confusion can’t explain all bad behavior because even moral philosophers don’t behavior better)
- More mundane factors appear to be more common
explain the effects of incentives
Incentives matter because businesses motivate their employees through them BUT problems arise when the interests of the individuals and companies are misaligned
Internal incentives
“Hoping for A while paying for B” refers to when a company expresses a desire for a certain outcome/behavior (A) but incentives a different, often contradictory outcome/behavior (B)
–> example: A company may claim to prioritize quality customer service (A), but if it primarily rewards employees based on the number of sales they make
Bad external incentives
Bad external incentives are rewards or motivations that encourage behaviors which are counterproductive, unethical, or misaligned with the desired outcomes of an organization.
Diffusion of Responsibility
Sometimes the problem isn’t that a business’s incentives are bad but they might be unclear
“when everyone is responsible, no one is responsible”
explain psychological factors
Sometimes we act badly not because we are confused about what the right thing to do is but instead because :
- We are influenced by those around us
- We feel reluctant to do something
- We don’t notice out action matters ethically
explain weakness of will, tendency to conformity, and obedience to authority (psychological factors)
Weakness of will
- When we know the right thing to do but don’t have the willpower to avoid temptation
- To overcome temptation it requires willpower but often if you’re already in the situation, then it’s too late
Ex: getting in the car with someone else
Tendency to Conformity
- Most of us tend to conform our behavior to what authorities or our peers expect of us.
-For instance, there’s good evidence that people conform their political beliefs to whatever their group thinks rather than what they have evidence for
Obedience to authority
- tendency of individuals to comply with orders or directives from someone in a position of power or authority, even if these orders go against their personal beliefs or moral values.
what are moral blind spots
Most of the time we operation on auto-polite and don’t pay attention to everything around is
Example of moral blind spots : Princeton Theological Seminary Experiment
explain the Princeton Theological Seminary Experiment
The Princeton Theological Seminary Experiment, conducted by John Darley and Daniel Batson in 1973, explored the influence of situational factors on altruistic behavior. The experiment revealed that the likelihood of helping the distressed person was significantly influenced by how rushed the participants felt, demonstrating that situational context, rather than personal disposition or religious commitment, strongly affects prosocial behavior.
what is ethics
Ethics concerns how we ought to live and how we should treat others
what is a normative claim
claims about how the world ought or should be (claims about its value)
Ex: business shouldn’t deceive their customers about their product
Ex: hitler was evil
what is a descriptive claim
claims about how the world is
Ex: vancouver is in british columbia
explain normative vs. descriptive claims
Normative and descriptive is not a distinction between fact and opinion but there is a relationship between them
whether a claim is normative or descriptive doesn’t automatically categorize it as a fact or an opinion, because these categorizations depend on additional context and interpretation.
Ethics/Morality is normative because it concerns what we ought to do, what we should do.