Week 1 Flashcards
E-commerce definition
Activity of selling or buying products digitally over the internet
E-business definition
Digitally enabling transactions and processes within a firm
Involving IS under the control of the firm
Involves the use of ERP, CRM that connects different business process
E-business
Buying, selling products digitally
E-commerce
Digitally enabled transactions and process within a firm
Information system under control of the firm
E-business
Does not involve commercial transaction
E-business
E-business Activities
Drop shipping
Customer management
Online store setup
Marketing
Shipping
Payment options
Invoicing and packaging
Pricing manipulations
Order management
Global trending
Digitizer products store
E-business Platform
ERP
CRM
XML/EDI
EAI
B2Bi
CMS
E-commerce Unique Feature
Social Technology
Interactivity
Information richness
Information density
Ubiquity
Global reach
Universal standard
Personalization/Customization
Marketspace
Website
Platform
Marketplace
Store
History timeline
1995 - 2000 Innovation/Invention
2001 - 2006 Consolidation
2007 - Reinvention
When EC started
1970
How EC started
Larger corporations create private networks to share information with business and suppliers
What does EDI do
Standardize transmitted data
Streamlined procurement process
Eliminated paperwork and human intervention
Types of EC
B2C
B2B
C2C
C2B
B2G
P2P
M
Social
Local
Social Technology
User content generation and social network
Global reach
Reaches across national boundaries
Around the earth
Marketspace
Interactivity
2 way communication between consumer and merchant
Personalization/Customization
Targeting marketing messages to a person based on their interest
Universal standard
Only one set of standards
Information richness
Complexity
Audio, video, text
Information density
Amount and quality of information
Ubiquity
Available everywhere, anywhere, all the time
Marketspace, website
B2C
Retail
Walmart, Amazon
B2B
Transaction of goods between companies
Producers, wholesalers
C2C
Transaction of goods between consumers through 3rd party platform
Ebay, Craiglist
C2B
Consumers make products or service
Crowd sourcing based
Stock Photos, company logo
B2G
Professional affairs between companies and governing bodies
Contracted work
P2P
Between the consumer but no 3rd party involvement
Mobile
Commercial transactions carried out using wireless mobile devices
Social
EC enabled by social networks and online social relationships
Local
Engaging with consumers based on their geographical location
